All reviews for WEST COAST MECHANICAL
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I had a good experience with this West Coast Mechanical. They’re easy to get ahold of, show up when they say they will, and just make things simple. Definitely recommend
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I have been using West Coast Mechanical for 5 years now. They provide routine maintenance on a commercial historical building for us. They are friendly, professional and very quick to respond. I would highly recommend them to anyone!
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West Coast Mechanical is the only HVAC company we will use. They are all quality people who know what they are doing. Helpful, knowledgeable, and skilled at what they do.
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I absolutely LOVE these guys. 100% committed to their clients and they definitely put service first. Been working with then since 2022 and they always deliver!
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Recently West Coast Mechanical Company was chosen to be the HVAC contractor for our church. Since then, they have provided excellent expertise and performance. With West Coast Mechanical, you get more than what you pay for.
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I've worked with West Coast Mechanical across two different startups over the past four years. In the startup world, where investor capital is precious, finding cost-effective yet reliable vendors is crucial. West Coast Mechanical excels on both fronts.
Their pricing is fair, but what truly sets them apart is their exceptional workmanship, work ethic, and technical expertise. Patrick and his team are transparent about issues and even willing to guide you through DIY repairs when appropriate. Their responsive office staff quickly addresses emergencies, and they offer after-hours and weekend service for critical situations. They've repeatedly resolved urgent problems efficiently, taking considerable pressure off my shoulders.
As a Facility Manager, I evaluate vendors not by how they perform when everything goes smoothly, but by their response when complications arise. Perfect projects are easy; how a company handles inevitable setbacks reveals their true value. When intermittent issues recur, West Coast Mechanical returns promptly to ensure everything functions properly.
Being family-owned and operated, they offer a fantastic team dynamic and outstanding communication. They've earned their place as a permanent part of my facilities management strategy." -
West Coast Mechanical did an outstanding job on our commercial HVAC project. They were professional, responsive, and clearly knew what they were doing. The work was completed on time, and everything has been running smoothly since. Highly recommend them if you want reliable service.
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West Coast Mechanical is amazing! I have used their services for years, both personally (for my own home) and professionally (for the church I Pastor). I've had nothing but positive experiences with this team. They do great work at a great rate and their professionalism is second to none. I highly recommend West Coast Mechanical to service your HVAC needs.
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I have had the West Coast Mechanical folks install, replace and service my electric furnace/AC systems for many years. They are straight up honest and competent specialists that I completely trust to do the best possible work and keep my heating system operating efficiently. Competent and reliable help in this trade can be difficult to find, but I will recommend the West Coast folks highly.
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Unfortunately, we didn't get the experience we expected even though they were touted by our builders and HOA for HVAC services.
Our HVAC stopped working. We wanted someone to diagnose the problem and repair the system. They were upfront with the pricing. The lady who picked up the call was very courteous and patient in explaining things to us. She remained so during all our interactions with West Coast Mechanical; we do appreciate her for this.
The serviceman came, checked the system on the top, the one in the apartment, wanted to check the thermostat, replaced it with a new one, and the system started working! The problem was with the thermostat. So far for the good part.
They charged us $225 for the thermostat, something that is available on amazon for $35. We asked them about this and they said that thermostats bought from them would always be costly. Secondly, for the hourly rate, they billed us half-an-hour before the time the serviceman arrived at our apartment door. They said that he had already come and inspected the terrace before coming to our door. This was unprofessional; for bill-per-hour services, the serviceman arrives at our door first and we both sign against an agreed-upon time, and then the service starts. Though they apologized for this, they did not reduce the amount billed.
We asked them to take their thermostat back. They did so, but the serviceman this time got his finger poked by some sharp wire and got so angry that they just plucked out the thermostat forcefully and left in a huff. They returned the thermostat money. We found a nice thermostat online [Google Nest], installed it ourselves, and it is functioning marvelously for us.