All reviews for Better Water Heaters

Great experience from estimate to prompt installation! Thanks to Peter for the expert install and to Frans, the owner, for his prompt response to my initial call and to questions during the process.

Quick and efficient

Amazing eggs and pancakes!

The handsome owner Frans

Fast efficient service

Well done Bro.

Guys are helpful and and good service

The owner was an amazing help. I highly recommend their service.

Did an amazing job with Rinnai Tankless water heater servicing. Hire them!

Better Water Heaters installed my tankless water heater several years ago, and they have been very good about performing its annual maintenance.

Came by to repair the nipple on my water heater.
Price was fair, service was professional, well done and quick.
Overall great experience.

Very professional, good service, highly recommend!

Kevin did an excellent job, as the other reviewers also noted. I highly recommend this company to our community neighbors.

Frans is amazing. Give these guys your work. Great team when things are good and the best team on earth when your crazy city inspector makes life difficult. Congrats, you found the best quality and decent prices. Go with this company.

Our rinnai tankless wasn't doing its job and better water heaters came out and did a service on it. I thought it was time to be replaced and our tech worked his magic. Thank you Better Water Heaters your our number one plumbing company. Very happy customer!

The employees of this company know a lot about tankless water heaters, which is not true for all water heater repair companies. They were punctual, courteous and knowledgeable. The price was fair, too. Highly recommended!

Great work by Better Water Heaters. The owner Fran's is a great guy to work with and John, who installed my water heater is very experienced and a nice guy to work with as well. Would highly recommend them for any water heater needs.

I cannot ask for better service than what Better Water Heaters did to help us, I highly recommend them!

First off, Frans picked up the phone as soon as I called, he quickly diagnosed the problem over the phone & FaceTime with me, and dispatched a repair technician right away.

Steve, the repair technician arrived in less than two hours from when I called (earlier than expected), with EVERYTHING needed to install the new heater, and to replace the associated valves / pipes etc.

Steve not only did an excellent job with the heater installation, but he was also professional, courteous, and answered all of my questions patiently.

As a bonus, our dog Blakey also got to play with Sam, Steve’s adorable puppy!

All in all, what could’ve been a very stressful day turned out to be a very pleasant service experience. Less than 4 hours from I initially called to when the repair was completed, amazing! Thanks guys, please keep up the great work!

Rolando came quickly and found a corroded gas igniter in the 10 year old tankless water heater. He cleaned the igniter and flushed the tank at a reasonable cost. I highly recommend his service.

These guys are great! Fair priced, awesome service & when they say they are fast. they are not messing around! They will work hard to get to you & get your matter resolved in a hurry & with a level of great service & quality effort! Thanks Better Water Heaters, I hope I don't have to call you guys any time soon, but if I do need help from someone, they will be my first call!!!

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The first time I called Better Water Heaters, I knew immediately that this was the company I would select to replace my problematic water heater.

I talked to the owner on the phone, his name is Frans Cartwright, his voice is very professional, and honest. He directly and clearly answered my questions. He gave me the range of initial quotation. And he told me that when I'm ready, he will send his employee to come over to check my water heater, and he will give me a free estimation. "Free Estimation" came as a big suprise to me; those two simple words are scarcely used in lines of businesses. He also told me that he would beat any written quotations. By then, I knew that only a company who highly valued integrity and honesty could give customers these special treatments since they have enough confidence in being able to give their customers a reasonable and competitive price.

The following day, Frans Cartwright sent Mike to come to my house. Mike checked my water heater, and gave me the final price. It ended up being within the initial price range that Frans gave to me previously. We agreed that my new water heater will have 10 years warranty and 2 years parts and labor.

The rest is history. I am immensely happy with my new water heater and the excellent customer service provided to me.
I would highly recommend Better Water Heaters to my relatives, friends, and to anyone.

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