All reviews for Dependable Water Heaters

Our 10-year old water heater stopped working last night. I called Adrian at 8:30 PM and he answered right away. He asked me detailed questions during off hours and was able to pinpoint the problem right away. As it turned out, the issue was the faulty gas valve. He was able to locate the replacement valve early in the morning and arrived our home at 9:15 AM. The heater was fixed 30 minutes later! The price he charged us was quite reasonable too. Great service and I highly recommend him!

Unfortunately I dint use his services but he was very helpful.

Great people and great service which is rare in bay area. I’m lucky to find them. Talk to Adrain, he’s the pro.

Adrian and Angel provided a quality installation and product and both were very respectful and VERY fair priced. They replaced my water heater on the same day as initial contact. I will continue to do business with them. From Michael M

We called Adrian for a quote to replace our water heater as we were unable to get it to work. Over the phone, Adrian had us tried several things to troubleshoot it because he said our heater was 1. a good brand 2. relatively new to be breaking down. After several attempts with no success he asked if it might be that our gas was not on...turns out, that was it :) Adrian was SO helpful and obviously wasn't just trying to have us replace our water heater without first making sure it really was broken. When our water heater does need replacing, we will definitely be calling Adrian!

A+ service!!! I used this company about a month ago and couldn’t be happier with the experience. I was relaxing on a Friday night when I went out to the garage at 9:30 pm to discover a stream of water flooding into my garage from my water heater. Several panicky minutes later I was able to slow the flow of water to a trickle. Figured I might be lucky if I could find someone that might answer the phone Saturday. Later I was looking for companies to call when I came across this one that said it was ok to call until 11:30. So I called around 10:00 or 11:00 pm and was surprised that I was able to speak to I believe Adrian. He said he’d have his associate Angel get back to me. Angel called me shortly and we set up a time on Saturday (the next day) that fit both of our schedules. He showed up promptly and was able to replace the water heater. The job was not easy, as he had to modify the bracing so it would be earthquake safe. He spent a good deal of his Saturday afternoon fixing my problem. Everything was looking good and he left. I took a quick cold shower to make it to a family function and headed out. When we got home late, the hot water was still just lukewarm, but I figured it just needed some more time to heat up. But it was the same the next morning and the days after as well. I called Angel and he said he could come back the next day. We set up a day that worked for both of us, and when he came, he tried to trouble shoot it, but it was still doing the same thing (the heater would heat briefly, then shut off prematurely). He decided to replace the water heater altogether, and was able to do this the same day. Everything went smoothly, and this water heater has performed perfectly. The hot water feels great and I couldn’t be happier. I really am so impressed with Angel’s expertise, service, and patience he showed through this job. I couldn’t recommend anyone higher!

My water heater turned off. It was 10 yrs old and expensive. The original contractor said it needed to be replaced. I called Adrian who was a referral. Adrian said let me first walk you through trying to relight the pilot. I told him I did it numerous times following the instructions on the unit. But he knew I was doing it wrong. So on the phone he walked me through the process. IT TURNED ON! This wonderful owner helped me! This is a owner with integrity and he is honest. Thank you Adrian. May you be blessed for your kindness.

Adrian is amazing! He is pleasant, professional, responsive, knowledgeable, and helpful always.

I had him replace my water heater about a year ago, and it has been perfect! Sure enough, I suspected a water leak a year later. I called him immediately. He was so nice and helpful.

I will need my home repiped sooner than later, and I will be looking forward to doing business with him again.

Thank you so much. You are appreciated!

They were amazingly honest and great to work with! Another plumber had lied to me about the age of my water heater, telling me it was over 20 years old. He looked up the water heaters' serial number on the manufacturers website and found it was less than 12 years old at most and told me it was rated for 15-18 years. I still had a broken hot water recirculator that I needed replaced. I had bought one that I liked and he spent the time to help me make sure it worked for my setup and offered a good price for getting it replaced. When I mentioned one of the valves for my water heater also needed replacing he was like "oh well I'm there anyway, I can do it for maybe $5?". For the record another guy quoted me $475 to get that replaced.

Would highly recommend and will be using him again in the future!

I called Dependable Water Heaters and Adrian was able to come that same day. He was very kind, helpful, and professional. I will definitely be called him again for future services. Thank you!

If you are skimming reviews, Dependable Water Heaters is an excellent service.

For a little more background, if you're like me, you might take your water heater for granted, expecting it to just keep on working--day in and day out. When the water from the hot tap keeps running cold, it catches my attention.

I had a water heater that I was expecting more life out of from our home remodeling project years ago. I don't recall the warranty period, but it was probably past it.

I checked Yelp and came across Dependable Water Heaters. I liked what I read in the reviews, so I decided to try them. And boy, am I glad I did. Here's what I found:

Adrian diagnosed the issue and instantly conveyed that he knew exactly what he was talking about.

He replaced the heater and expertly placed it into a relatively tight water heater closet. About a half hour later, we had hot water.

Before he left, Adrian advised me about the importance of flushing the heater tank out once a year and showed me exactly how to do it. Fast-forward a year, and I remembered to flush the tank. The problem was that I forgot Adrian's directions. Seeing how I was dealing with natural gas and hot water, I thought I better give Adrian a call. Not only did he answer the call immediately, but he was gracious in walking me through the directions again.

Oh, and a year or two later, I found myself calling Adrian again because there was no hot water one day. He quickly diagnosed that the pilot needed to be restarted. He also cautioned that I needed to do exactly what he said for fear of causing an unintended explosion if I didn't. Listening extra carefully to Adrian's guidance, we again had hot water.

What a great value. I highly recommend Dependable Water Heaters for your water heater needs. Adrian is not only an expert on them but also a very nice guy.

Highly recommend! He was very responsive and fixed our water heater, going the extra mile by handling the warranty part replacement, which most people don’t even bother to do. He was also very reasonably priced. On top of that, he took the time to help me with a separate issue he couldn’t fix himself and gave me great recommendations for dealing with a clogged jacuzzi tub. Honest, knowledgeable, and genuinely helpful. Great guy all around!

Adrian was recommended to me by a friend whom he helped install a brand-new heater. When my heater broke, I received two very expensive quotes, and I’m lucky to have found this company. I wish I had called them first. Adrian was kind enough to make an exception and take on the job even though I live 1.5 hours away. He used a 40-gallon Bradford White tank to replace my old one. Needless to say, we’re grateful, happy with the service, and highly recommend them!

Dependable water heaters. As in. Depends if he will be able to do your job. Saved this man’s contact after a first good impression. But I was fooled. Glad he denied the job. Thanks Adrian!