All reviews for Drain Assist

Triều was really a good plumber and a professional one 👍 I used his service twice and each time, I found out he is the one that I must depend on from now on. He is a trustworthy plumber. Thank you Trieu, very much 👍

Trieu helped repair a leaked
bathroom sink at my house and did a great job. He was professional, easy to communicate with, and clearly knows his trade well. He quickly figured out what needed to be done and finished the replacement faster than I expected.

The work was clean and solid, and his pricing was very reasonable compared to what I was expecting. Overall just a smooth experience from start to finish.

I’d definitely recommend Trieu if you’re looking for a reliable and honest plumber

Quick response is a plus. Reasonable service charge. Highly recommended

Trieu was responsive and explained everything thing excellent service!
Brian

Replaced the Water Pressure regulator. Excellent work with very reasonable price.
Call Drain Assist for any plumbing needs.

Absolutely amazing experience! Trieu knew exactly was he was doing. It took him no time at all to spot the problem and fix it. Super friendly service and excellent recommendations to keep it from happening again. 10/10

Trieu came on time, fixed the toilet flush seal all for a reasonable price. Very straightforward and respects home and customer. Thank you!!

Trieu helped us with the plumbing maintenance. He is super nice and professional. The price is also very reasonable.

Our kitchen sink drain was stuck and water backed up when we try to use it. At first it takes 5-10 minutes to drain again but later it would takes hours to drain. We know we had a problem. I tried to fix it myself with tools available at the house. Baking soda with vinegar, restroom pump to force the blockade with no resolution. I even tried to take out the pipe under the sink and try to use the 20’ snake tool to unblock it (ended up breaking some valves and glues on the sink). About 2 hours into trying to fix it myself, I know I don’t have the right tools so I gave up.

I called a couple of vendors and due to availability or price point things did not work out. I called Drain Assist and got an answer right away. Chieu, the owner, said he can be over in 45 minutes. On the dot he was at our door 45 minutes later. He quickly got up to speed on the issue and get right to work. He used the similar snake tool but waaay longer to try to fixed it. It kind of work since the water starts to drain a little faster but not Draining as fast as we would have hoped.

He suggested to do a more expensive option of jetting the pipe with a powerful machine that he has and after about an hour it was done. He pulled out about 2 pounds of fossilized grease and gunk that could really break some bones with. I was amazed that something that big has been staying in our pipes and it was still working for that long. He ended up replacing my broken sink valves as well. After about 2 hours, our sink was better than before. Water just disappeared down the drain.

He gave some tips on regular maintenance so we don’t have this issue in the future as well, which was very nice. I guess we need to pay more attention to our stuff and don’t assume things just disappeared down the drain without consequences.

Highly recommended Drain Assist to all my friends and family.

Need help with clogged pipes and Trieu saved the day. He even helped me located a drain out that the previous plumber conveniently cover ed. Super professional and explain my options. Highly recommended.

Trieu keeps the job site clean. He is honest and will help you understand the problem so that it doesn't happen again. He is fairly priced and is very responsive. He is my go to plumber.

Need a complete clean out and root cutting service? Trieu was very professional, descriptive and knowledgeable at his profession. He got the job done in less than an hour. Would definitely need his service in the future and refer friends and family to him. Great work!!

Drain Assist
Mr. Trieu Vo is very friendly and professional. He showed up on time. The work was well done and neat. He kept the place clean during the replacement of the parts. He done with the quality work. Drain Assist is now our family plumber. Thank you so much!

Trieu is very punctual, knowledgeable, honest, and professional. He patiently answered all my questions and fixed my drainage a few weeks back and cleaned up the space before leaving. Very satisfied with his service and would highly recommend him to anyone who needs plumbing services!

I have nothing but only good things to say about Trieu. He rushed over to save the day! My washer was leaking and flooded the house. Water was dripping from the second floor to the first floor. He found the source, cleared the pipes thoroughly and provided warranty for his service. He also gave me some useful advice to prevent future plumbing issues. That’s what I call a professional plumber. Highly, highly recommend Trieu for his service!

My kitchen drain started getting worse recently and finally it bothered me so much! In this pandemic situation, I had concerns to find a plumber I don’t know, and on the other hand, all plumbers are busy too. Luckily a friend of mine referred Trieu Vo, and he showed up to fix my kitchen drain today.

Trieu is an excellent plumber with great experience. He is very honest to explain what the issue is and what his approach is. And he tried to save my cost and also he wanted to fix the problem in an efficient way. He thoughtfully checked every detail, and his work is very clean. He got an amazing big van with fully equipped tools and machines in there, he is very professional and serious about his plumbing career.

If you ask me about Trieu, I would be so happy to refer him to all my friends and relatives! Awesome work from Trieu, thank you so much Trieu!

If other plumbers cannot fix it, Trieu CAN!
I have had this kitchen drain clog issue for 5 days, consulted ~10 plumbers majority told me they cannot do it, and a few gave me >$1500 estimate.
My kitchen is on second floor and the drain cleanout is located in the basement. Snake did not work at all because it was all grease clogging. All the previous plumbers consulted either does not have hydo jetting therefore cannot do the work, or cannot do hydo jetting from the basement (will cause a lot mess in the kitchen therefore they claimed a very high price).
Trieu is very experienced in solving clogging issue for multi story townhouse. He's got so many advanced tools and he was able to do hydro jetting from basement. The special nozzle he used for this jetting did not cause any mess in the kitchen. The overall process only took 1 hour. Trieu really delivered his work with quality and speed. Also Trieu charged a very reasonable price.
I will definitely recommend Trieu to everyone that needs plumbing service!

We have worked several times with Trieu from Drain Assist. He always replies within an hour of request of service. He is professional and efficient through all stages of repair, including describing in detail what needs to be done to fix the problem, why it should be done that way, and how much it will cost. Our tenants have commented on the great job he does and how thorough he is. The only drawback is his rates are a little higher than some other plumbers we use.

Trieu was great. He replied quickly to my quote request and his prices are very fair. He was right on time and respectful of our home, even tho it's a chaotic mess these days. He fixed the leaky toilet and showed me what the issue was. He also showed me that the bathroom sink issues I assumed we had were, in fact, other issues. Since we rent, I have to contact the owners before making the suggested replacements on this over-30-year-old property, but I'll be booking Trieu for those repairs/installments.

My kitchen sink got clogged yesterday and I tried to unclog it as I did many times before but it didn’t work this time. My wife called “Drain Assist” and Trieu showed up in 20’ later. Trieu look at everything and tried to find out where it got clogged. He tried the easy way first by using his professional air gun to push down the clog from the sink. but it didn’t work. He checked clean out and couldn’t find the clog there and he suspected that the clog is in the horizontal pipe that connects the P-trap and the big vertical pipe in the wall.
He is right. As he un-assembled the kitchen pipe connectors and don’t see much clog in the P-trap but the horizontal pipe totally blocked the water flow w/ grease/food traps over the years. He use big snake tool to pull/push to clean the inside of the pipe. I could see how tough the clog was, but he has all the professional tool to do the job. He also ran the hot water to clean the grease inside the pipe to make sure it clean well.
After that, he assembled all plumbing back then tested the water flow and checked for any leaks.
Trieu works w/ his heart and tries to bring the best outcome for his customer. You can’t be wrong to call him to help when in need at your house or your business. I will call him again if I need help in the future.
Drain Assist is AAA+++ service w/ affordable price.

Trieu is the best in the Business!!! Before our snow trip, I our water heater leak and I was in a panic because we might have to delay our trip or cancel in order to get it fixed. I called Trieu at 12am, yes 12 am and he still picks up the phone and was providing me directions and help me diagnose the problem. He told me he can come first thing tomorrow, get a new tank for me and install everything within 3hrs. The next day he showed up at 8am and went right to work. I noticed he didnt just swap out the tank, but instead changed my whole top water lines as they were corroded. I mean this guy knows his stuff and got everything ready so he doesnt waste time running back and forth. After 3hrs, everything was fixed and he also waited to check for leakage which it didnt leak before he leave. I really appreciate his thorough inspection and quality of work. Nowadays, its hard to find someone who is honest and professional, but Trieu is the guy. If you have plumbing needs or need to change water heater like me, call him, you wont be disappointed. Also because of his fast response that day, I was still able to make it to my snow trip so Thank you so much Trieu!!!