All reviews for Fuse Service

Mario got the job done fast and efficiently - he showed up on time and fixed the sink quickly.

Chirill was extremely helpful, efficient, and customer-focused. After months of struggling with a faulty microwave, he installed a new one that fit perfectly in our compartment. He double-checked everything to ensure it worked properly, and if any issues arose, he promised to return and assist us. His professionalism and commitment earned our 100% recommendation; we'll definitely be returning for future services.

Fast response time. The technician arrived on schedule, performed a detailed inspection and resolved the issue. I appreciate their transparent billing system - paying per task rather than by hour keeps them accountable. Extremely satisfied with the service, would definitely recommend.

I reached out to Fuse HVAC because my washer stopped working. They got back to me quickly, scheduling an appointment in just 20 minutes after a text message request. The technician, Chirril, showed up on time and was very courteous. He took the time to inspect the washer and thoroughly explained what went wrong, how to prevent future issues, and answered all my questions. Most importantly, he fixed the problem efficiently. Overall, I'm impressed with their service quality and would definitely recommend Fuse HVAC without any hesitation.

I tried three other companies to fix my air conditioner issues, but most of them turned out to be overpriced with unnecessary work. Thankfully, I chose Fuse. Their diagnosis was honest and upfront, and their repairs were surprisingly affordable and efficient. Not only did they get the job done at a lower cost than the others, but they also delivered quality work that met my expectations.

Fuse HVAC & Appliance Repair is the one I call when my AC needs fixing. Kostas, their engineer, showed up on time and quickly identified the problem with my compressor. He swapped out a burnt-out capacitor and had me cooling again in under 30 minutes - impressive! The work was done at a reasonable price, thanks to Kostas and Fuse for reliable service.

Called Fuse on November 30th for a furnace inspection. Someone arrived the same day, Chirill Z, who gave it a thumbs up saying everything looked good and he double-checked for carbon monoxide leaks.

The service was lacking, as I didn't get the cold air we needed. Leo arrived 20 minutes late, but made up for it with his friendliness and professionalism. He walked me through each step of the repair process and explained what he observed. Turns out the problem was a faulty capacitor - he returned the next day with the replacement part and fixed it. I've already recommended Fuse to others who had similar issues.

The day my furnace stopped working coincided with the first cold snap in Santa Clara. I needed help ASAP, but hoped it wouldn't arrive soon. When I called Fuse HVAC and Appliance Repair, my call was answered quickly - Lilian scheduled a visit for that same afternoon. Chirill arrived an hour early and diagnosed the issue right away. Unfortunately, he didn't have all the necessary parts. He promised to return with what he needed and kept his word. The next morning, he showed up on time and fixed the problem in just 10 minutes. Throughout this ordeal, Fuse and their technician Chirill handled everything professionally and kindly, making a difficult situation more manageable.

Sergiu got to the point with his diagnosis and explained everything clearly, being honest and upfront about what he found. His professionalism made the experience more than satisfactory.

The technician arrived on time and was courteous. The job was done correctly, with thorough safety checks that gave me peace of mind.

I've used this service twice before, and while the technicians' English is limited, communication wasn't an issue. Initially, I found it concerning due to language barriers, but their professionalism and work quality made up for it.

Kevin got back to me fast. He figured out what was wrong and ordered the right part. Sergey showed up on a Saturday, fixed it quick, and was really friendly and neat - we're super happy with the fix.

Zorik and Paul are the only ones who made running a new 50amp circuit to convert our gas stove to electric even remotely manageable. The layout of our home made it a nightmare - cramped crawl space that doesn't go under the stove area means you have to navigate through tight spaces just to get to the job site. Yet, somehow Zorik managed to thread that cable through the crawlspace, underneath the kitchen island, and up to the stove area through an incredibly small 1-inch hole, leaving barely any trace on the outside. I was convinced he'd have to tear into drywall or rip apart the floor just to make it work. Obviously, a master electrician. As with all my interactions with Fuse technicians - including this latest one - Zorik and Paul were punctual, courteous, and speedy. After working with them five times now, I can confidently say they're top-notch - offering excellent customer service, talented technicians, and reasonable prices.

Our experience with Fuse was outstanding. We undertook a substantial renovation of our Palo Alto home's HVAC and water heater systems, replacing two gas furnaces and one gas water heater with heat pumps. The job required coordination between the plumbing and HVAC teams at Fuse, both of which performed exceptionally well.

The crew arrived on time, demonstrating a thorough understanding of the units and relevant city codes. The project was complex, involving multiple splits and air handler installations, but the team worked diligently for several days, 9am to 7pm.

We interacted with seven crew members throughout the job, each displaying professionalism and courtesy. Notably, they always wore shoe covers before entering the home, demonstrating respect for our space. The level of organization was impressive, given the need for frequent drywall cuts, attic, and crawl space access. Despite the chaos, the team left a minimal mess behind.

The result is an excellent system that operates smoothly. The Mitsubishi units are remarkably quiet, both indoors and outdoors.

Excellent service from start to finish. The team responded promptly to my inquiries, addressing concerns with professionalism. The technicians are knowledgeable and deliver high-quality work. I receive a summary of each job, complete with photos, which is convenient. Billing processes were efficient and hassle-free, thanks to the computerized system. Although we encountered an issue with an existing pipe that the original plumbers couldn't fix, Fuse's solution was more effective – installing an alternate PVC pipe within under an hour.

I shopped around for a reliable installer of ductless HVAC heat pumps for my Eichler home and Fuse came out on top. They offered a competitive quote with all the details laid out, did an excellent job with professional workmanship, and were extremely responsive to my concerns. The team was knowledgeable and willing to listen to my preferences when making choices. I'm thoroughly impressed with their dedication to delivering exceptional customer satisfaction. Without hesitation, I'd recommend Fuse HVAC to anyone seeking reliable service.

Alex delivered exceptional service. He's extremely patient, knowledgeable, diligent, and meticulous. The issue with condensation water leaks turned out to be a clogged pipe - he efficiently resolved it. Further investigation revealed another leak in the water supply line, which he helped clean by removing the built-in fridge. A replacement pipe will be sourced and installed soon. Overall, his professionalism and work ethic made for a positive experience from start to finish.

Fuse HVAC stepped up to the plate from start to finish, showcasing a level of professionalism that's hard to come by. When our AC decided to stop working during one of the hottest weeks of the year, we were lucky to have found Fuse on Yelp. Unlike other competitors, they were quick to respond and show understanding, even scheduling an appointment at the end of the week.

Given that our home is relatively new, we expected better from the builder when it came to installing parts and ensuring good workmanship that would last for years to come. Unfortunately, we've had our fair share of HVAC issues since moving in, even during initial walkthroughs. When the one-year warranty expired, things started to break down. It was clear that some shortcuts were taken.

The day of the scheduled diagnosis arrived, and Kostas showed up on time with all the necessary precautions, including a face mask and shoe covers. Before he began, we received a text and email update on his expected arrival time. Once inside our attic, Kostas methodically checked the HVAC system, pinpointing the issue as a lack of Freon in the condenser unit. His team provided an estimate for the repair, which we promptly accepted.

Kostas then filled the condenser with new Freon and added a stop-leak fluid to prevent any potential micro cracks in the tubing. He also diagnosed a malfunctioning HVAC zone control box, requiring a replacement part that needed to be scheduled for another visit while being ordered. We agreed to this second estimate, and Kostas worked his magic to address our initial complaints.

In all, our first experience with Fuse HVAC was overwhelmingly positive. Their professionalism, on-time service, quick fixes, affordability, and dependability make them a top choice for diagnosing any HVAC-related issues. With a warranty covering labor for 6 months, parts for 6 or 12 months depending on the type installed, we feel confident in their workmanship.

We'll definitely keep Fuse HVAC's contact information handy for future HVAC issues, as it's clear that they're one of the few reliable and professional companies out there.

Sashi's experience with Zorick from Fuse was overwhelmingly positive, particularly with regards to the installation of a Tesla charger. The technician provided a cost-saving solution and took care to execute the job thoroughly. Satisfied with the outcome, Sashi plans to hire Fusion services again in the future.

Kostas showed up right on schedule for both visits, being professional throughout. The 2-hour window notice was super helpful to know exactly when he'd arrive. Prices were reasonable and they don't need a deposit before work starts. Communication was prompt too - I got updates as the technician was en route. Overall, great experience.

I've used their services before - they fixed my microwave and washer/dryer issues in a timely manner. Recently, they installed a new water heater and furnace. Their professionalism is consistent; they take the time to understand my needs and make necessary adjustments. Overall, I'm satisfied with the quality of work and value for money.