All reviews for Ray's Service Inc

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    5

    Phenomenal service from Ray’s. From the second they picked up my call, the expediency of their assessment to the install and follow-ups. Chef’s kiss. Customer service at its best.

    5

    Emanuel just completed our spring AC service and did a great job! Friendly, thorough, professional and approved by our little dog Sadie! Emanuel pointed out some issues that may be increasing our summer AC cost - potentially significantly - and recommended repair options. Cannot recommend him and Ray’s highly enough. They take great care of our system and of us

    5

    Had a service call in Canyon Country for heat maintenance. Emmanuel came out, found a couple of weak capacitors, and replaced them on the spot. Super friendly, professional, and provided great service. Highly recommend!

    5

    Emmanuel provided great customer service at my recent maintenance appointment. He was very friendly and professional.

    5

    Shawn and Daryl are wonderful.
    They took care of problems quick. Great guys!

    5

    The technician, Richard B. was excellent. He was very polite and professional. He did the maintenance service on my HVAC system for the heater. He explained what he did after he was finished. I felt like he knew what he was doing, and I only want experienced professionals to service my heater and air conditioner.

    5

    Wonderful experience with Ray’s Heating & Cooling! Our service tech Immanuel was great. He was very professional, knowledgeable and friendly. My dog took a liking to him so I knew he was a good guy. I highly recommend Ray’s and have referred them to everyone I know!

    5

    Chris and his crew have always showed up quickly when I call and his team is always very accommodating and nice to deal with. I appreciate them explaining details to me as well. Would highly recommend.

    5

    A/c stopped working on a 100+ degree day. Ray’s Service had me up and running within 24 hours. Professional. Honest. Quick. Explained everything to me. I even joined their annual membership as it’s worth it for peace of mind.

    5

    Another great and kind service from Ray’s. Pablo rerouted the AC condensation drainage pipe to my new system so I could use this attic loft ladder! The new system is incredible. I had it installed in the fall.

    5

    I needed to replace my air conditioning. After checking around, I got 3 good recommendations for Ray's. Chris came out to inspect my unit. He was very friendly, respectful, thorough and gave me some great options with very reasonable prices. I ended up getting a heat tube and air conditioning unit.
    The installers arrived the next day and was able to replace everything in one day. The work crew was very knowledgeable and friendly. Jake was especially helpful and a great all around guy. He installed my smart thermostat and discovered attic ac vents that I didn't know I had. Isaiah was also great. The team cleaned everything up before leaving. The next day Anthony came by to finish the details and he was also a great guy.
    The whole experience from dealing with the office to the on site workers was very positive.
    This is a great company that does great work very efficiently. I highly recommend this company for ac and heat work.

    5

    Great service all around!! Always honest and upfront about all work done and costs oncluded. Love Emmanuel & Aaron! Will continue to get our HVAC serviced by Rays!

    5

    Emmanuel was excellent. He was professional, competent, and efficient. He diagnosed the issue quickly, had the part on his truck, and completed the repair promptly. He exceeded expectations.

    5

    I have never had a bad experience when dealing with Rays and they have been the most thorough technicians I have dealt with.
    It all started when our upstairs A/C unit would not turn on outside and hot air was blowing out of our vents. Super Tech Chris Tucker arrived and was able to find and replace the issue with the unit.
    We have had parts of our units replaced as they are very old, but in recent years, something just seemed off. The house was hotter and the upstairs unit could never get below 81/82 degrees and never shut off due to not being able to reach temperature. Allergies in my household has gotten worse as well.
    When Aaron Sanchez arrived, he checked all the units and really couldn’t find a reason for the issues we were having. Being the outstanding tech he is, continued searching until he found the problem. The main intake was separated duct going to the unit.
    The Tech Wizard Team of Isiah and William came in and spent two days replacing the entire duct system in our attic. Isiah continuously informed us about the progress and what the next steps would be. When the job was complete, they cleaned the area expertly.
    As of now, I have been very pleased with the results of their work. The house has felt more comfortable, and I will continue to trust Rays Cooling and Heating with all my home A/C needs. A big Thank You to Whitney for answering all my questions and being very responsive.

    5

    I purchased a brand-new Bosch Heat Pump condenser and a new Goodman Furnace for a dual fuel set up for my home. I cannot express how extremely satisfied I was with their service. We recently moved to Santa Clarita and looked for a local company to work with. One factor I considered whenever choosing a company to work with is their relationship with the manufacturers. As I know it goes a long way for warranty service and repair. I cannot express enough how satisfied I was. There appears to be a minor issue with the new Goodman Furnace, Chris (Owner) went above and beyond, in diagnosing and resolving the issue. At one point, Chris came with a representative from the manufacturer to troubleshoot. That alone shows how excellent their relationship with the manufacturer is. My furnace was faulty and replaced with a brand-new unit, covered by warranty. I very much appreciated how patient, honest, professional, and the willingness Chris showed to resolve the issue. I appreciate how they communicate with their clients. Very responsive. I highly recommend this company.

    5

    Daryl and Aaron were courteous and professional during the service call. Ray's is great HVAC Co. Good crew.

    5

    Great service- once again!!!!!! Thank you!

    Jacob did a great job. I would have him come back. He had some suggestions for surge protectors which seems like good idea.

    5

    Jacob the maintenance technician communicated his arrival and what he was doing thoroughly and efficiently. He was very friendly and proficient and did an excellent job.

    5

    Our experience with Ray’s was second to none. From the initial consult with Aaron, to the installation team, the job and overall finish went seamless. Highly recommend this company.

    5

    Daryl called ahead to alert me with ETA. He found the issue with the heating system, fixed it, explained everything so I could understand, l look forward to seeing him in 6 mo. for the a/c. I am satisfied with the service.

    5

    Darrell was very kind and helpful. He even cleaned my ceiling! He serviced the AC unit and furnace great! We will definitely use him again!