All reviews for Stout's Heating & AC, Inc

Timely polite affordable service. Would call again for sure

Best HVAC company in Sonoma Co. Our HVAC went out during the earlier Sept '22 heat wave. They arrived promptly, diagnosed the situation and gave a really fair price to fix our unit.

Ultimately we ended up needing a new Furnace as well. Again, they price was really competitive, they installed it and had everything running. Excited to have a new unit for winter!

I am a Sonoma County Realtor. I needed an inspection of ductwork and heating system on a property for my buyers, and we needed it asap. Stout's was able to get a technician out within one day, and the estimate for repairs (and pictures) came just after the inspection was done. Awesome! Will definitely refer to and use Stout's services again.

Hi Stouts,
Your service was as professional and exemplary as always.
David knew before he went on the roof just what the issue was.
He repaired our a/c unit in less time than it took him to drive here.
David was knowledgeable, friendly, informative and punctual.
Thanks to your entire team for personifying the kind of customer service that sets the standard for quality.
Our best to all of you and thanks,
Skip Engle
Cloverdale, Ca

I have been using Stout's HVAC for over 15 years. They have installed a heatpump in one house for me and both a heater and air conditioning for my current home. I am a Realtor and I recommend them to all of my clients and they have always done a great job at a very competitive price. I will be recommending the generation of Stouts as I did the previous generation.

Excellent business! Had an AC changeout to replace old unit. Stouts was on time, very professional, and a true pleasure to work with. Highly recommend Stouts for an honest and very fair priced product. Wyatt and his helper were excellent!

Stouts did an install of a mini split system in my home. The cost of the job was exactly what they bid. They showed up on time. They finished the work on time. All of the work was cleanly and professionally done. What more could you ask for?? Stout's Heating and Air Conditioning is an excellent example of how a home improvement contractor should work. A+.

Amazing work, from the initial phone call through the installation. Stout’s replaced terminally old floor/wall heaters with a Daikin ductless system. Couldn’t be happier. They kept me in the loop through all phases of the job, answered questions, worked efficiently, cleaned up after themselves. I highly recommend Stout’s Heating & AC.

Stouts came as scheduled and David's attention to detail was very helpful.
Jennifer at the office was quite helpful as well.

Had a great experience with Stout Air. Rep arrived on time for a winter maintenance check up. Everything checked out with a minor heat adjustment. Would certainly recommend. .

We called their office on Tuesday, and they were able to schedule an appointment for Wednesday afternoon. The technician called as he was able to arrive an hour earlier, which worked out very well for my schedule. He was super friendly, helpful, and amazing with our dogs. He was able to check and complete the repair for us within an hour. Definitely recommend.

Dennis and Darlene are great to with and are honest !!! Dennis gave me the best price out of three bids for a 3 ton unit change out, furnace and central air, 16 SEER. Tyler and Curtis are great installers and my wife was impressed with their knowledge and they took the time to explain things we didn't know or understand. I am very satisfied with their work, knowledge and expertise. My wife loves the new unit and the ten year Coleman parts and labor warranty. The most important thing is to have an installer that is going to be around for the long haul, Stout's has a great business reputation.

Our experience with Stout couldn’t of been better, Their representative Steve was helpful in explaining the unit. The HVAC techs,DJ and Owen did a great job.It was a pleasure to meet them,they were highly professional.Thanks again Stout.The Higgins’

Everyone from Stouts Heating & AC were very professional and polite. My wife and I were very satisfied with there work and would recommend them to anyone that asked.

I read the reviews posted about Stout's before requesting a second estimate to replace my 20 year old air conditioner. I was skeptical because all the reviews were glowing, but I needed a second quote, so I gave them a try. Best "chance" I ever took. I put them through the wringer with my questions, challenging them on items that the other company said needed to be replaced, but that didn't show up on their (Stout's) quote - which was literally 50% less than the first quote! Then I did my due diligence, and confirmed that Stout was right - I didn't need half the things on the first quote. Bottom line: they answered all my questions satisfactorily, installed the new air conditioner the following week, and even the city inspector complimented the job they did. On top of that, their customer service was outstanding. Phone calls were answered or returned promptly, they helped me handle the permit and inspection process, and were patient with all my questions and concerns. I recommend Stout.

Starting with the first encounter, when I had finally decided to replace my 23 year old furnace, I was initially impressed with the professional attitude of the man who came to the house. He took me through the process, step by step so I knew exactly what to expect.
The crew of three who arrived on time the next week accomplished the installation and all the extra work involved in 4 hours. They were friendly, answered all my questions, and generally did a five-star job. I'm very happy with the whole thing! Thanks, guys!!

Prompt response from company for scheduling service, technician was even early for appointment which was great. He was efficient and identified and fixed the issue quickly.

As a plumbing company, we have done work with this company on several occasions, so when it was time to fix our own heater we called them right away. The technician came out that evening, quickly diagnosed our issue, and had the part on order and installed the very next day. Their bid was very reasonable, and they were so prompt. They run a well oiled machine over there and even though they have been in business for a quarter of a century, they still put their all into their work. Their efficiency and value of their work was not just professional courtesy, it is just how they run their business, the many 5 star reviews will tell you that. I recommend them to all my neighbors, friends, and family!

The entire experience was better than expected. First, Dennis came to give us an estimate, which he did with a veterans discount. We had heard others in the park tell us how much they had paid so we were surprised at the estimate we got. We sat outside and visited for a half hour. He was polite, kind, and we both felt that he was a very trustworthy person. The installer was here when scheduled and did a fine job.
When it comes time to buy a new furnace we will be returning Stout’s for sure!

I highly recommend Stouts and Bradley the technician was a true professional!

Wonderful company, very helpful would recommend any day!! Asked for one unit at our complex to be service but when the tech arrived several other tenants complained about their unit, and he was wonderful went and looked at the units and gave advice what was needed for each one.
Thank you!!!