All reviews for Pros El Monte Air Conditioning

Theodore exceeded expectations - he arrived on time, exuded professionalism, and delivered outstanding workmanship when it came to his HVAC systems. It's clear he puts in the effort to do things right. The office team was equally impressive, making the scheduling process hassle-free. The billing and communication process was seamless and handled with high standards in South El Monte. I'd highly recommend their services without hesitation - feel free to use my feedback as a reference.

The team did a fantastic job replacing the old HVAC system with a new, quiet unit that's much more efficient. They even found space for it in the attic, which was a big bonus. Additionally, they installed solar panels to help reduce our energy bills. The technicians were always on time and responsive when we had questions or concerns. Theodore, Javier, and Luis worked diligently to complete the project ahead of schedule, allowing us to take advantage of tax credits before the end of 2020. I'm extremely satisfied with their work in South El Monte and highly recommend them!

This morning I had a great experience with the HVAC company. A friendly representative quickly scheduled a same-day service for my malfunctioning AC system, which was desperately needed during the heatwave. The appointment was set for between 11am and 3pm. When Luis arrived, he was extremely courteous and professional. He called ahead to let me know he was on his way, and showed up right on time. Within minutes of arrival, Luis identified the problem with my AC system and got started on repairs. He replaced the necessary parts and conducted a thorough check to ensure everything was working properly. I was impressed by Luis's knowledge and speed - he really knew what he was doing. The company's pricing is reasonable, and they don't push extra services or products. Luis presented me with some options, and I'm definitely looking into replacing my 28-year-old AC unit now that this service has been done so well. If I had to choose again, I'd want Luis as my technician - he did an amazing job getting my AC system up and running in South El Monte. Overall, the service was top-notch, and it's great to have someone like him working for the company.

My initial reservations about an HVAC company like Pros El Monte Air Conditioning were quickly alleviated when I weighed the costs against the options. I ended up purchasing multiple services for my home, thinking it would be a good idea at the time. Unfortunately, that same unit started malfunctioning and I had to call in for repairs. To my surprise, the response was nothing like what I expected - no 'not covered' excuses. The guy who coordinated the service, let's just say his name wasn't Luis, but he was top-notch. He booked the appointment and it got done that same day by skilled pros without any extra fees. I'd wholeheartedly suggest Pros El Monte Air Conditioning to anyone in South El Monte looking for a hassle-free experience with their HVAC. It really hit all the right notes - a 5-star guarantee!

Luis has been a reliable presence in our lives for years, consistently delivering top-notch AC repair services in South El Monte. His professionalism shines through in every interaction - he's courteous, transparent, and possesses in-depth knowledge of the systems he works with. Luis takes the time to educate us on the specifics of his work, giving us confidence in his expertise. The sense of security that comes with his reliable service is invaluable.

Pros El Monte Air Conditioning's crew is truly outstanding. Theodore handled the installation of my air conditioning unit and makes sure it's on his schedule for annual maintenance. He's professional, extremely assistive, dependable, and responds immediately when I call. For all my AC needs in South El Monte, he's my go-to guy - reliable and trustworthy service that gets the job done right.

Luis and Javier did an excellent job installing my HVAC system, including both furnace and air conditioner, which took about six hours to complete. The cleanup was spotless, and they worked professionally. They answered all my questions clearly. I'm grateful for the service provided by Theodore, the sales rep, as well as Luis and Javier, who made this experience in South El Monte truly outstanding.

I'd wholeheartedly suggest this company for heating, electrical, or AC installation needs. After getting a gas insert for my fireplace installed, I was impressed with the service. Luis helped us choose the best solution for our situation, and his colleague Javier and team did top-notch work, making sure everything was spot on. If any problems came up, Theodore from the office got them sorted quickly. They showed up on time, were pro, and I'd definitely recommend their services to anyone in South El Monte.

This company is top-notch. When my furnace failed during a brutal snowstorm in South El Monte, I called them for emergency help. They sent someone over within an hour, which was incredibly reassuring given the weather conditions. Javier arrived promptly, assessed the issue, and got to work repairing it in under an hour. My concerns about being without heat were alleviated quickly, and the system has been running smoothly since. The service was extremely professional and I'm thoroughly impressed with their reliability.

El Monte Air Conditioning recently fixed our split unit in South El Monte. I spoke with Theodore, who was accommodating and willing to work out a reasonable repair price. The service was provided by Luis, who struck me as extremely friendly and talented. Unlike other technicians we've had, Luis showed genuine enthusiasm for his work, making him a standout. It's unfortunate that technicians come and go due to turnover, but I'm glad Luis is part of the team. He seems like an ideal candidate to take over the business in the future - with proper training and development, he could excel. For now, I appreciate Theodore's understanding and Luis's positive energy.

I had a problem with my old furnace that was only 18 years young. It wasn't running as smoothly as it should be. Initially, another service came out and said I needed a brand new unit. Then I called around to get some other opinions on the cost of replacing the whole thing. When I talked to someone from the heating company, they asked about my issues and seemed skeptical when I explained the problem. The next day, Luis showed up bright and early at 8 am to take a look. He figured out that a cap had come loose on the pressurized line and fixed it. After that, my furnace was working like new again. They didn't charge me for the visit, just told me to keep them in mind when I need another one someday.

Pros El Monte Air Conditioning has always been my go-to for reliable heating services in South El Monte. Recently, my trusty 13-year-old heater gave up the ghost, and a local repair company quoted me an exorbitant $8566 for a basic 2-ton unit with only a 5-year warranty. That's when I knew I needed to revisit Pros El Monte Air Conditioning.

I called them, and Javier answered promptly. When I asked about replacing my heater, he reassured me that a more efficient 2-ton model with a 10-year warranty would be much more affordable - around $2000, including installation. What's more, they'd travel for a modest $300 fee. Given this was significantly cheaper than the local company's quote, I inquired about upgrading to a new furnace as well.

Javier asked me to send photos of my existing furnace and its inner panel to ensure they could provide a perfect match. After that, I purchased both a new high-efficiency 2-ton heater and a new furnace, all with a 10-year warranty, for a total of $5300 - including travel costs. This was over $3000 less than the local company's quote for just the 2-ton heater.

What impressed me most was Javier's efficient installation time - both my heater and furnace were replaced in under 4 hours. Overall, I'm thoroughly satisfied with Pros El Monte Air Conditioning's services, and Javier's professionalism is unmatched. The owner, Theodore, is genuinely kind-hearted and honest, making him a joy to work with. If you need reliable heating services, look no further than this excellent company - it's earned my 5-star rating without hesitation.

We initially noticed a mold issue on our ceiling and called in for help with air conditioning repairs. Javier arrived promptly, inspected the ductwork, and identified two problems - a leak where cold air met hot attic air, causing the mold, and a section that had been damaged before and was deteriorating. Javier explained his findings clearly and suggested replacing both the old ductwork and the AC unit to ensure our home's comfort and safety. He also informed us about an affordable financing program, which made the process more manageable for us. The team worked efficiently, professionally, and reasonably priced. We now schedule regular maintenance every six months with them, who always arrive on time, leave everything tidy, and maintain a high level of professionalism. Their services are highly recommended.

We've been loyal customers of Pros El Monte Air Conditioning since our initial heating installation. Over time, we've relied on their services for multiple upgrades that improved our home's efficiency. This included additional heater installations, a full HVAC system overhaul, water heater fixes, and even their regular maintenance program. Our consistent positive experiences with Pros El Monte Air Conditioning led us to contract them for a significant upgrade involving 15 new heaters. Every aspect of the purchase process far exceeded our expectations. We were impressed by the expertise of Theodore, Luis, and Javier, who made up the heater repair team. Theodore was outstanding in helping us choose the right heaters for our needs, explaining their safety features and recommended options with clarity. Scheduling measurements and installations with Luis was straightforward and commendable - he was always available and communicated effectively throughout the process. Javier's installation skills were exceptional; he clearly outlined his plan and explained how the heaters would operate, highlighting their key features. The entire team made the upgrade a smooth and hassle-free experience with their top-notch customer service. They're an absolute pleasure to work with. We're thoroughly enjoying our new heaters and would highly recommend Pros El Monte Air Conditioning to anyone in South El Monte looking for energy-efficient solutions around the house.

We've relied on this company for heater repairs and upkeep across all our rental properties and personal residence. Upon returning from a short trip, we discovered our South El Monte heater wasn't working at all. We called them, and Theodore arrived promptly. He assessed the situation and explained that our heating system was no longer viable - in need of replacement. Theodore presented us with options clearly and provided detailed information so we could make an informed decision about which path to take. He also outlined the cost and timeline for installation. The work was completed efficiently from morning till afternoon, and Theodore ensured everything was clean and organized afterwards. They even took the time to demonstrate how to use the new thermostat and left all necessary paperwork in place. We're confident that Theodore's team performed the installation correctly, and our new heating system should provide reliable service for a long time.

I needed an AC repair service that was close by, so I chose this company because they were conveniently located near my place in South El Monte. When I called them for some basic troubleshooting, Luis came out and took a closer look at my entire system. He spotted several problems and recommended replacing the whole thing, which I ended up doing on a whim - I just wanted to make sure my family was comfortable, especially since I have military commitments that require me to be prepared.

I went with their premium setup because it matched exactly what I had in mind for a new system. Since family health is super important to me, I didn't want to skimp on quality. It was a bit pricey, but I'm happy with the result. The team started work as soon as I gave them the thumbs up and got everything installed in under half a day. However, the whole process took around 4.5 days, including the furnace and AC installation plus duct cleaning. Now that it's done, I can really feel the difference - my old system was a lot less comfortable.

Theodore and Javier were punctual, professional, and did their job efficiently. The only minor issue was with making room for the new equipment in my attic, but they tried to fix that too. Overall, I'd definitely recommend this company if you're thinking of getting a new AC or need some repairs - especially if you live in South El Monte like me.

I'm revising my previous negative review since Pros El Monte Air Conditioning finally fixed my AC issue, and it's now working flawlessly. The problem was with my old home warranty company, which led to contractors refusing to work with them due to delayed or insufficient payments. After being allowed to find our own contractor, we reached out to five firms in South El Monte, but none of them would take the job. Luis from Pros El Monte Air Conditioning came by last week, fixed the AC, and provided valuable insights on AC filters. He was both courteous and expert. My only regret is not recognizing the issues with the home warranty company sooner. I understand that HVAC contractors get extremely busy during peak seasons, making non-emergency services harder to schedule. In extreme heat, those struggling with non-functional ACs are understandably a priority. My AC finally worked, but it wasn't cooling well and was consuming excessive electricity! Luis recently called to explain the situation with home warranty companies, and I had completely forgotten about my previous review due to frustration with the whole ordeal. It's tough to feel optimistic when things aren't going as planned, and progress seems elusive. For our family, it was five weeks of unanswered emails and phone calls, not just regarding the AC and home warranty, but also with other professionals. Thankfully, thanks to Luis and his team, we're no longer sweltering and worried about staying cool!

We've had a good experience with Pros El Monte Air Conditioning. They installed a new furnace in our home at a lower cost than we would have paid through our home warranty. This suggests that they're affordable. When a minor issue arose later, the team, including Theodore and Luis, responded promptly. They arrived at our house on the same day after hours and didn't leave until the furnace was working properly again. Their professionalism and quick response are notable.

I hired Pros El Monte Air Conditioning when my heating system went out. Theodore arrived the following day to assess our system and explained everything in a clear manner. He specified exactly what repairs were needed. The team replaced our furnace and fixed the old ductwork, completing the job quickly and efficiently. Despite having numerous questions from my husband, they answered every one patiently. We're extremely satisfied with the service and wish more companies prioritized customer care like this.

I recently needed assistance with a faulty home heater and contacted Pros El Monte Air Conditioning for help. Javier arrived promptly to assess the system, quickly identifying a cracked heat exchanger that could have posed a significant risk if left unchecked. His thorough inspection and attention to detail were impressive. What impressed me most was the reliability and speed of their service. Javier showed up on time, worked efficiently, and ensured everything was safe before completing the job. It's not often you come across companies genuinely invested in customer satisfaction, but Pros El Monte Air Conditioning exceeded expectations. I highly recommend their heater repair services to anyone seeking trustworthy and prompt HVAC assistance. The fix has made my home feel safer and more comfortable once again.

I hired them to install mini-splits and large furnaces for my business before winter set in. Now that some time has elapsed, I'm thoroughly satisfied with the equipment and the service provided. The owner was upfront and fair during the sales process, making him a pleasure to work with. Javier and his team did an exceptional job installing everything - including the necessary ductwork. Given their attention to detail and professionalism, I've found nothing to complain about, which is unusual for me.