All reviews for McLaughlin Air Conditioning Co.

quality work

Very professional

Sales people are nice, service people are great

They are the best, never had any problems with them. You can trust them.

They handled their business. Came in, found the issue right away. Problem solved. Highly recommended. Good guys too.

Did very good work on my ac. Even brang us some small heaters to use while ours was out , very trust worthy people.
I highly recommend.

I work in a business in Lodi, CA. All of a sudden, our unit went out. We were informed we needed a new one. Not only did McLaughlin come in with a lower quote, but they replaced the unit sooner than expected and just before this next heat wave! Thank you McLaughlin!!!

Best A/C company in Stockton. I called them on a Monday after my a/c went out and they scheduled for later that day. It was getting close to the time when they had to show up and the office called and said they where running behind but would get it fixed but might be a little later I said fine. A little while later the office called and told me who was coming and what he looked like. They had it fixed in no time and the entire team was professional from start to finish. You need a/c or heating you should call them asap

McLaughlin replaced my HVAC unit. They were on time, efficient and all the work was completed as promised. Not only was their pricing the most competitive they cleaned up after each work day. I have been a McLaighlin customer for more than 20 years and recommend them highly. Thanks for a job well done.

I have been dealing for 2 years with problems from a brand new AC unit from Rod Johnson's AC. I decided to call McLaughlin's based on the good experience my sister had with this company. Laci and Rob explained all of the problems surrounding the existing new unit. They explored all of the possible issues and sent me the pictures to justify my complaints with the other company. They were both courteous and friendly while being very professional. When this debacle is resolved, I hope to purchase and replace the AC unit from them. Thank you both for confirming my suspicions about the broken down "new" unit from Rod Johnson's.

Rob and Erick were out at our house and did the $79.95 tune up. Were on time, called with ETA and were in and out. Thanks guys for making sure we were ready for the Fall and Winter.

I had called on Saturday morning realizing that it was weekend and assuming I would have to wait until Monday when McLaughlin would be open.

My basement heater had quit working and we are having very cold weather. Ray came at 6:00 on Saturday night to correct the problem. He was here over an hour working in the basement and outdoors. He analyzed the problem and completely fixed the problem that was causing the heater to quit working properly.

He had been here during the week to correct a problem vent that had been installed by a different company many years ago. The new vent apparently contributed to the new problem but Ray quickly analyzed the problem and corrected it.

I want to thank Ray for his help especially at night on a weekend. He is a true gentleman and an asset to McLaughlin!

Very nice place

Needed custom parts built and they did it and did it over night for me. I recommend these guys to everyone

Their technician Chris was polite, on time, professional, and diagnosed the issue with my AC quickly. Turned out to be a bad capacitor which is a $40 part. Chris was onsite for 30 minutes making the diagnosis and repair. The bill ended up being $220. Taking out the cost of the part, that leaves $180 for a half hour of labor. When I called the next day to speak with someone about the nearly $400 per hour labor charge the lady was argumentative and told me it couldn't be $400 per hour when my bill was only $220. When I pointed out that the technician was there for only 30 minutes she asked me not to call them for service again and hung up on me. I guess they don't rely on repeat business.

Our heater went out so I called to get a technician dispatched over to our commercial warehouse but the lady answered the phone very rude and immediately lost our business.

Horrible service. Let me start off saying that McLaughlin was a family go to provider. However, after scheduling a repair with them, taking time off work to accommodate the technician, they (Misty) cancelled the appointment without telling me. I found out when I called a second time that day at 4:50pm. To further complicate the situation, they transferred me to Dave, the parts guy. He apologized for not contacting me sooner because he was "so busy". He had two weeks to call me. He also recommended to replace a $6k AC unit they installed 7 years ago. Pass!!

I had an appointment to get a new HVAC system at my house. After waiting 30 minutes past our scheduled appointment time, I hadn't heard anything, so I called. Misty said "It's a 2 hours window, sir", which wasn't mentioned when I made the appointment. She then told me I am not even on the schedule. I was transferred to the person I had the appointment with who apologized and said he was too busy to call. I'm busy too and took time off work to be home. A courtesy call just to let someone know you're running late seems like the most professional way to handle that situation. Not a good first impression and if that is how the rest of the interactions will be, no thanks. Moving on.

Had them install a Mitsubishi mini-split high efficient system. They didn't install it correctly and the system has leaked refrigerant from day one. They were out 4 times in 18 months to recharge the system. Even sent out their leak specialist. He cracked one of the condensation pans, causing one of the units to leak water all over the place. Send out a tech again, instead of replacing the pan that they broke, he glued it back together, Tech said they would 'order a replacement, and they would follow up' never heard from them again. During the installation, they pulled permits from the city of Manteca, but never closed them out (final inspection). The permits have since expired. AND today, during a new heat wave, once again the system has leaked out enough of the refrigerant, so I can barely cool one zone. The has been a huge fail. I cannot recommend them.