All reviews for Studio City HVAC Proz

This family-run business delivered an impressive installation of our new HVAC system. They undercut local competitors' rates, including two others in Studio City. When we had questions, Julian responded promptly and helpfully. His service left a lasting impression; I'd choose them again without hesitation and wholeheartedly endorse their work.

I wholeheartedly recommend Studio City HVAC Proz for their top-notch service. They showed up on time and stayed until the job was done, demonstrating a strong work ethic. The team was courteous and knowledgeable, answering all my questions with patience. I'm extremely satisfied with the results and would definitely hire them again. Their professionalism is unmatched, and I'll be recommending them to anyone in need of HVAC services - Julian's team has truly upgraded my home's comfort level!

Thomas arrived promptly at my Studio City location ahead of schedule, which was a huge plus. He demonstrated exceptional expertise and was a standout professional. Struggling with getting my Nest thermostat to work, Thomas quickly resolved the issue and even assisted me with setting it up within 15 minutes or less. His efficiency and skill are truly impressive, making him an excellent choice for anyone seeking reliable HVAC service.

At my mother's place in Studio City, she had a ancient AC unit that was shot. A team of four from the local HVAC crew showed up and got to work - Brantley, Randall, Julian, and Thomas were their names. They worked together like a well-oiled machine and finished the job in just one day. The new system they installed is top-notch, super efficient, and really does what it's supposed to do. What's more, they replaced her old asbestos ducts as part of the deal. We're stoked with their work - they did an amazing job and we couldn't be happier. Great service all around.

I needed quotes for a central air and furnace upgrade, so the owner came out personally to assess my needs. Initially, it felt a bit rushed, but after getting the quote, I was blown away. The company's smaller size without a big sales team and excessive overhead really stood out – they're genuinely committed to earning customers' trust.

Compared to other quotes from bigger companies, theirs was significantly cheaper, but their unit was also better quality (they work with Temp Star, which has great reviews). I chose them over the others despite the price difference. The installation happened within five days, even during a busy holiday weekend, and they did some extra repairs that weren't part of the contract.

Talking to the technicians after the job, I expressed my amazement at how impressed I was, and they simply said it's just their approach – reflecting the owner's values. The new units are performing way better than expected – a big improvement over my old Trane! This company is fantastic, honest, and fair with pricing – refreshing to see.

The company's AC repair work is outstanding. Their customer service is excellent, with knowledgeable staff available to address any concerns about your air conditioning needs. Julian and Brantley are consummate professionals who deliver high-quality results efficiently. They have a seamless working partnership, ensuring a smooth experience for clients in Studio City looking for reliable, prompt AC repairs that meet the highest standards.

Brantley and his crew came out to swap our ancient furnace for a new one and replace the malfunctioning AC unit. The AC was shot after 23 years, so replacing it entirely seemed like the better bet. They were super quick to respond - both on call and via email - making scheduling a cinch. They gave us a fair quote for Amana units, which have great warranties and rave reviews. We went with it. Even under lockdown conditions, they showed up in masks and gloves, taking all necessary precautions. They hauled off the old furnace and AC without causing any damage to our place, and got the new units installed on the same day. Julian and his crew worked with the city inspector to make sure everything was up to code. They handled all the paperwork, including permits and coordination with the city throughout the whole process. The AC unit needed a charge because it was below 70 degrees, but as soon as the temperature rose, they came back, charged it, and coordinated the final inspection with the city. The job they did was top-notch, and I'd highly recommend them for any heating or cooling work you need. Honestly, I'm relieved to have finally found a trustworthy team to work with.

We got a top-of-the-line AC system installed by Studio City HVAC Proz and it was spot on. Their crew, led by Randall and Julian, were impressively professional. The basement was even cleaner afterwards than when they started - not bad for a bunch of guys in overalls. The quote I got initially was exactly what I paid - very fair. They answered my calls super quickly, which was great. Highly recommend them. We're really happy with our new AC system and thanks again to Studio City HVAC Proz!

Randall truly exceeded my expectations - I'm currently residing in Studio City while waiting for my property to sell. Upon receiving a call from my realtor, I was informed that my furnace had stopped working and freezing temperatures were imminent. Randall responded immediately, arriving at my home to find it unbearably cold inside. He quickly diagnosed the issue as needing a new condenser and promptly replaced it. The furnace was up and running again soon after, keeping my space warm despite the severe freeze in the area. I'm extremely grateful for Randall's swift and dependable service.

I got a referral from a family member to use Studio City HVAC Proz and they delivered - big time. When my inducer motor went out, I called them and was impressed with how quickly they responded. Brantley and Thomas were the guys who came out and fixed it. They explained everything in plain language so I didn't feel lost. What really stood out was their commitment to getting me back up and running - especially since it's freezing in Studio City right now. The fact that they care about customers like me is genuinely appreciated. Their work was flawless, earning them a perfect score. If I ever have furnace issues again, you can bet I'll be calling them back. Thanks for the great service, Studio City HVAC Proz - you exceeded expectations.

I recently got a new heating system installed in my home and the whole experience was top-notch. What really impressed me was that the owner personally answered all my calls, showing they value their customers' time. When I discussed pricing for a 16 SEER dual-stage rooftop heat pump with an Ecobee Pro 5 thermostat, I was blown away by the savings compared to other quotes from big companies. I even had some doubts, so I called back to ask more questions - and to my delight, everything checked out. The same person who spoke with me on the phone ended up doing the installation, which was a nice touch. He was professional, straightforward, and didn't try to upsell anything. He promised a fair price and delivered. Plus, he showed up exactly when he said he would - that's more than I can say for most services. Installing a new heating system can be a big investment, but I'd definitely choose this company again if needed. If you're in the market for a new heating unit, I highly recommend reaching out to them - you'll likely have a similar positive experience. After having the unit running for over a month, it's been working flawlessly and keeping my house noticeably cooler while saving me money every day.

I've had few positive experiences with HVAC services, but this one stood out. The technician listened attentively to my concerns about my old furnace and non-functional AC that hadn't worked in five years. They methodically checked the wiring and circuit relays, which was a welcome change from cursory inspections I've received elsewhere. Recharging my 22-year-old unit was also appreciated, considering the high cost of refrigerant. The discussion about potential future symptoms to watch out for was helpful. Additionally, they didn't pressure me into making any immediate decisions or dismiss my concerns. Their willingness to explore options without rush made a good impression. I'm already planning to contact them again if needed and appreciate their follow-up visit to tighten a loose thermostat wire at no extra cost.

I called Studio City HVAC Proz on Friday evening when my furnace suddenly stopped working at 90 degrees outside. They sent a technician out the next day, Brantley arrived promptly and was extremely knowledgeable about furnace repair. He explained I needed a new one and the office followed up with options for installation over the phone that evening. Portable heaters were brought over to help until the new unit could be installed. After discussing prices, we set up an appointment. The wait was around a week, which wasn't unexpected given everyone's needs during hot weather. The actual installation went smoothly and the team was patient, knowledgeable, and friendly throughout. They did a great job and I'd highly recommend them for anyone requiring furnace repair services.

I encountered a heating issue on a cold winter day when my system suddenly stopped working. I called the company and they sent someone over that same afternoon to fix it. The technician arrived promptly and quickly diagnosed the problem in under 10 minutes. He replaced the faulty component and had me back up and running in no time. Thomas was extremely professional, courteous, and friendly - exactly what you'd want from a service provider. Given my positive experience, I highly recommend this company for any heating-related needs.

I hired Randall to fix my furnace in Studio City after it stopped working. I was unsure where to place the new system so it would heat our home effectively without obstructing windows or taking up valuable space. Randall helped me find a suitable spot and guided the installation process. The result is a quiet, efficient heating system that keeps us cozy and warm – we're thrilled with the service and outcome!

When we first encountered Studio City HVAC Proz, we were in a state of desperation. We'd already had two separate companies' technicians fail to fix a problem with our AC system, but fortunately, the response from this company was swift and effective. Malachi was sent over and he got to the root of the issue without hesitation. Recently, our AC unit's cooling capabilities dwindled during sweltering summer days, revealing a faulty coil that was leaking Freon. Not only did Malachi get the coil replaced under warranty, but he also went above and beyond to help us endure the heat while waiting for replacement parts. He even offered a complimentary top-off of Freon to keep us comfortable. What struck us most about Malachi is his genuine nature - he's kind, considerate, and knowledgeable beyond measure. His dedication to customer well-being is genuinely commendable and we're grateful to have found him. If you need reliable heating and air conditioning service, look no further; with Malachi on the job, you can trust that your needs will be met with care.

I recently had my old AC unit taken out by Studio City HVAC Proz, which was a huge relief after months of discomfort. They installed a new Trane variable speed heat pump, and the difference is incredible - no longer does my master bedroom consistently stay hotter than the rest of the house. Now, I can finally set the thermostat in the hallway to the desired temperature, and it actually stays that way. Even on the hottest, most humid days, the room cools down to a comfortable 74 degrees for the first time ever. The installers did an excellent job, and I'm extremely satisfied with the service.

I woke up to a cold house, courtesy of my malfunctioning furnace. With a packed schedule of online meetings ahead, I was worried I'd be stuck in limbo for hours. Thankfully, I posted a request for help online and got a swift response from Studio City HVAC Proz, recommending Julian as my go-to guy.

Julian's advice over the phone put me at ease – he suggested checking the breakers, thermostat batteries, and main safety switch by the furnace. It was refreshing to get some helpful tips right off the bat. I tried his suggestions, then called back when it didn't work, and Julian assured me a technician would be there soon.

Malachi showed up around lunchtime and promptly diagnosed the issue – my old furnace's igniter needed replacing. The service was top-notch, the price was reasonable, and the response time was lightning-fast. I'm thoroughly satisfied with the experience and will definitely reach out again if I need furnace repair in the future.

I had an excellent experience with my furnace replacement from start to finish. The company responded quickly and scheduling an appointment was effortless. The quote was clear and included options that fit my budget perfectly. Scheduling the installation was a straightforward process and aligned with my schedule. The installers arrived on time and did a great job, leaving the area even cleaner than when they started. They took the time to explain how the new system works, which was appreciated. Overall, I'm extremely satisfied and will definitely be using them again for any future heating needs.

Malachi is exceptional. If you're looking for someone trustworthy, knowledgeable, and honest for your heating system work, look no further. Malachi assessed our old heating unit, but it was nearing its 25-year limit and couldn't be repaired. He explained the situation clearly and presented options for replacing both the heater and air conditioner, as they were installed together and had reached their lifespan. Malachi offered expert advice, ensuring we understood our choices. We're thoroughly satisfied with the service and outcome. I highly recommend this company in Studio City for heating system repairs or installations – you won't be let down.

We'd like to give Studio City HVAC Proz top marks. Their team tackled some tricky static pressure issues with our heating/cooling system, requiring extensive troubleshooting and multiple visits. Each technician, including Randall, put in a solid effort to identify the problem. The service was consistently friendly and patient, with clear explanations of diagnostic tests and airflow/ductwork concepts. Labor costs were also reasonable. Overall, we're extremely satisfied and appreciate their professionalism – we have no hesitation recommending them for all HVAC needs.