All reviews for Reliable Air Conditioning

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    5

    I reached out to Reliable Air Conditioning around 7:45 pm and their service technician, Luis, arrived at my home in Tarzana by 8:39 pm. He exhibited professionalism, politeness, and courtesy. Luis efficiently conducted a diagnostic test on my HVAC system and promptly identified the issue. He replaced the necessary part and remained to verify everything was functioning properly. I'm truly grateful for the swift response and the resolution of the problem without any complications. I also appreciate Johnathan for his prompt communication and ensuring a technician was sent out promptly. Overall, their service was exceptional. Kudos!

    5

    Reliable Air Conditioning was a breeze to arrange an appointment with and communicate with. They were kind enough to fit us into their busy schedule at the end of the day, ensuring our AC would have no issues right before an expected period of high temperatures in Tarzana. We greatly valued how Johnathan patiently explained the complexity of the situation and presented us with multiple solutions. He also demonstrated some maintenance tips that I can do on my own to prevent future complications with our AC. We'll definitely be employing the services of Reliable Air Conditioning again and recommending them to others.

    5

    The AC repair service responded promptly to my request for a quote and completed the necessary repairs within a week. Luis, Miguel, and Johnathan from the team were punctual, respectful, and skilled. They quickly and efficiently addressed an issue that could have potentially led to a fire risk in Tarzana. I strongly recommend this AC repair service for their outstanding work. They've definitely earned an A+ in my opinion.

    5

    Miguel and his crew from Reliable Air Conditioning did an outstanding job installing our new HVAC system. They arrived as scheduled, walked me through the entire procedure, and ensured I understood everything. They finished by 12:30 and everything is functioning perfectly. They tidied up after themselves and then gave me a tour of the new system. I highly recommend them.

    5

    I've been collaborating with a local heater repair service for over five years, handling both commercial and residential properties in Tarzana. They have consistently serviced the HVAC system of the commercial building where I work. Given that the building is older, having 23 antiquated heat pumps, the units frequently break down, especially during periods of extreme weather. Despite these challenges, this service has successfully managed all the repairs and preventative maintenance needs. They've also been instrumental in upgrading our system, replacing the old units with new, high-efficiency ones. Through their expertise, they've re-engineered and fine-tuned our HVAC system to not only meet our increasing demands but also save us significant amounts of money. On the residential front, they have been taking care of the furnace and central air systems at my personal residence and rental properties. Their customer service is impeccable, always returning my calls and never failing to show up as scheduled, unlike several other contractors. I've always had a pleasant experience with them, and I would recommend Luis, Miguel, or Johnathan from their team to my friends and family without hesitation.

    5

    The crew at Reliable Air Conditioning consistently offers me timely and expert support. When the company that first set up my ac in Tarzana was unresponsive, Johnathan, Miguel, and Luis were there to assist. They performed an in-depth inspection of my ac and resolved the problems faster than I expected. The caliber of customer service from the beginning to the post-repair follow-up by Luis was unparalleled. They even shared tips on how I can reduce my energy bills. This is a top-tier operation in Tarzana! I would recommend them to everyone!

    5

    Reliable Air Conditioning sets the benchmark for exceptional and trustworthy AC repair services! I am thrilled with not only the service provided, but Luis managed to outdo 11 other companies in terms of pricing and offered an even superior product. This just goes to show that top-notch quality and service in the AC repair industry can be had at a fantastic price. Just so you know, I purchased a premium AC unit and 2 air scrubbers from them. I am a customer for life in Tarzana!

    5

    Johnathan operates a top-notch furnace repair service. He has assisted us with three problems we had with our two heating systems. He gives authentic assessments and fair pricing, and he's incredibly responsive, even on weekends. In fact, when I contacted Johnathan about a blockage, he took the time to guide me through a possible solution that didn't cost a penny. Most other companies would have insisted on replacing the drain line. The service didn't stop there. When we were on vacation, we noticed via our thermostat app that our upstairs furnace wasn't functioning correctly. I called Johnathan, and he was at our house within the hour, fixing the problem without us even needing to be there. And let's not forget, this was all done on a weekend. Johnathan has become my reliable contact for all furnace repair needs, and I highly recommend him to anyone requiring heating system maintenance or repair.

    5

    Working with this HVAC company has been a truly outstanding experience. My heat pump units were installed eight years ago and, aside from routine maintenance, I've never had to make a service call due to a problem. Recently, I had a minor issue following a storm. I called the company and spoke with Luis. He guided me through the steps to reset my unit by checking the circuit breakers. Thanks to his advice, I was able to avoid the cost of a service call for something as simple as flipping a breaker. Their team is incredibly professional and respectful, not only to their clients but also to their property. I believe they operate with a level of integrity and ethic that is often lacking in many businesses.

    5

    We needed a furnace clean & check this past season and had a company come out to help us. luis, the technician, pointed out three cracks in our heat exchanger. It was clear, we needed a new furnace! They were super quick in replacing and getting rid of our old system. johnathan clarified the differences between our new and old system and guided us through the entire process. They were an extremely honest, straightforward, and experienced furnace repair company! We would confidently suggest them to our neighbors, family, and friends in tarzana!

    5

    Our experience with Reliable Air Conditioning was outstanding! The specialists, Johnathan and Luis, upheld the utmost professionalism throughout and kept us informed about any changes to the process. Upon completion of the HVAC service, they ensured my property was completely cleared of any trash or debris, responsibly disposing of their waste. My partner and I were profoundly impressed and delighted with the project and wouldn't think twice about recommending them to friends or family in Tarzana!

    5

    after a long week with no cool air in my house, right before the 4th and during a big heat wave in tarzana, my ac completely stopped working. with my dog trying to stay cool, it was tough to get an appointment, and i almost had to start calling places outside my area. luckily, i was able to schedule a visit, but i was a little worried because it was just a consultation, and i needed my ac fixed right away. miguel showed up and right away made me feel better about the situation. he told me that if it turned out to be a big problem, they could set me up with a portable ac to help out. thankfully, it wasn’t as bad as i thought and miguel had my ac running again within the hour. he explained everything to me, checked all the vents and even looked over the filter area. i really appreciated how clear he was and how quickly he worked. since i’m a first time homeowner, i also decided to get a membership for regular maintenance, which seems like a smart move for the hot california weather. i definitely recommend this company to anyone in need of ac repair in tarzana. really grateful for the fast and friendly service, and i look forward to the next maintenance visit!

    5

    Wow, these guys are fantastic! We recently had a new furnace installed by another company, and it was causing some serious issues in our home. The previous company kept telling us everything was fine, but our house was shaking. I reached out to Reliable Air Conditioning, and they sent a technician to our home within an hour. Miguel was the technician who arrived, and he figured out the problem in just 20 minutes. It turned out that the furnace wasn't installed correctly, and we were using the wrong filter. Plus, I was pleasantly surprised that I wasn't charged for the emergency service! They were friendly, honest, and really knew their stuff. I wish we had chosen them from the start!

    5

    I recently had both a new heater and a Generac installed by Reliable Air Conditioning and I couldn't be happier with their service. Being a 71-year-old retired law enforcement officer and university teacher, I value professionalism and quality workmanship, both of which the team delivered in spades. Not only did they install a state-of-the-art heater, but they also did an outstanding job on the Generac installation. The inspector from Tarzana praised the high-quality work done on both units. What's more, I received a $550 check for opting for an energy-efficient heater. The team, including Miguel, Johnathan, and Luis, alongside their office staff, provided excellent service. I have nothing but praise for their work and would wholeheartedly recommend them. Blessings to them all!

    5

    Johnathan from Reliable Air Conditioning spent hours diligently working on my furnace repair. He identified the need for a new gas valve, NG piping, and exhaust work - issues I was already aware of. After realizing the blower was in poor condition, he made a trip to the parts store. Despite the extensive work required, Johnathan chose to repair the existing furnace, which still had life in it, instead of trying to sell me a new one. Since the repair, my furnace has been running smoothly, quietly, and reliably. It ignites on the first try every time, a significant improvement from previous ignition issues. I also no longer have concerns about a potential NG gas leak, thanks to Johnathan's quality work. In conclusion, finding honest and knowledgeable furnace repair specialists can be challenging, but look no further than Johnathan. He's proven to be a reliable professional in the field.

    5

    Our experience with the team at Reliable Air Conditioning was fantastic. Our furnace broke down on the eve of Christmas, with a house full of guests on their way and no heat to keep them comfortable. We reached out to everyone we could think of for assistance, and Reliable Air Conditioning was the only company that responded. They promised to come over after completing their already scheduled jobs, and their technician showed up at 4:30. He had to go and fetch a part, but managed to get our heating back on just in time for Christmas. We decided then and there that when it was time to replace our 24-year-old furnace, they were going to be our go-to team. That time came this week. We sent a message through their website and received a response within an hour. The following day, we had a technician at our door at 8:00 A.M. By Wednesday, we had our new furnace and air conditioning system installed. Luis, Miguel, and Johnathan were professional, tidy, and respectful. They explained everything they were doing and the reasons for it. We are confident that we made the right choice in choosing them. We were particularly impressed by their honesty when discussing our options. They provided us with the information we needed, without any pressure, allowing us to make an informed decision on the package that best suited our needs. We're in good hands in Tarzana.

    5

    Just a few days before Christmas, we found ourselves in a chilly house, which was quite stressful. However, just two hours later, we had heat again! Shortly after, we had a brand new furnace installed, replacing the old unit that had been making noise for years. I've been a loyal customer of Reliable Air Conditioning since the mid '80s, and they’ve handled all my HVAC needs over the years. There was a period when I had to remind them about replacing my aging AC unit, but once it was finally replaced, it worked like a charm for years. I completely trust them for their technical expertise, excellent technicians, and smooth installations. Plus, my daughter recently purchased a home and chose them as well! It's clear why we keep coming back as loyal customers.

    5

    I was in need of a heating system upgrade for my elderly father's residence. He's 92 years old and his comfort is of utmost importance to me, as he easily feels cold and hot throughout the year. His house is an older one, with some sections having a flat roof. The existing 30-year-old wall heater just wasn't cutting it anymore. I reached out to Reliable Air Conditioning for a quote and was met with several options by their representative, Luis. His suggestion of a mini-split heat pump system was particularly impressive. It wouldn't require any duct work, could be installed quickly, was easy to maintain, and came at a fantastic cost. The cherry on top was the fact that my father would have a remote to control the heat as and when he wanted. The installation crew led by Johnathan and the coordinator Miguel were top-notch professionals with a strong focus on customer service. I have utilized their services for other projects in the past and have consistently been left highly satisfied with their work.

    5

    we first worked with johnathan and his team a while ago on a simple heater repair for our bedroom. johnathan and the crew were knowledgeable, quick to respond, and very polite. when we moved to a new house, we needed heater repairs again and called johnathan. once again, he was professional and scheduled us fast. luis and his partner did a great job fixing two heaters in our new place and paid close attention to every detail. later on, miguel came by for our routine heater maintenance and filter cleaning. miguel took extra time to explain features of the heaters we hadn't used before. we've told many friends about their heater repair services and would definitely call them again for future heater work.

    5

    Luis did an excellent job diagnosing and repairing the problems with our AC unit. He demonstrated great expertise and conducted a detailed assessment before addressing the issues, discovering things that other companies had missed in their previous visits. Luis made sure everything was functioning properly before he left. He was friendly and attentive to my concerns, clearly explaining the repairs while also providing helpful tips on how to prolong the life of my air conditioning system and reduce my energy bills. He arrived at our home just hours after I reached out and made sure my fiancé and I were well taken care of, even with his packed schedule. I highly recommend him for any AC repair needs.

    5

    My 14-year-old Bryant air conditioning unit started having trouble with its heat exchanger. I reached out to Reliable Air Conditioning and Luis was able to visit the next day. He confirmed that the heat exchanger problem could be covered by Carrier/Bryant. He presented two solutions - either repair the existing unit or replace it entirely. He explained both options thoroughly without trying to push more expensive solutions on me. Given the age of my AC unit, I decided to replace it. I was pleased to find out that the manufacturer was offering a $700 rebate and the new unit would also qualify for a $200 rebate. Luis arranged for the installation within two days. They arrived promptly and finished a complete installation by early afternoon. The workmanship was professional, neat, and clean. Working with Luis and Johnathan was a pleasure. I am completely satisfied with their service and would rate Reliable Air Conditioning with an A+. I highly recommend them as an AC repair and installation contractor. The replacement was done with a similar model, a high-efficiency Bryant unit.