All reviews for Water Heaters Only, Inc.

Max D. showed up on time with everything he needed to get the job done on the spot. My 20-year-old 40 gallon gas heater was leaking, I was looking to replace it. Max ran through all of the options and the varying costs, I got a quality heater and he worked with my budget. He did a few extra things to make the heater more secure, added a pan to hook up to the drain that was previously installed, and adjusted the water and gas lines to make them more accessible. He was personable and friendly. I recommend WHO and Max to anybody in the market for a new water heater!

Called WHO at 7:30am on Easter not expecting to get service until Monday morning. To my surprise, a technician was dispatched to my house that morning and was finished with the job by late afternoon. Very happy with the work. Max D is very knowledgeable at his trade. If you want the job done professionally, give them a call.

We are very happy with the customer service we received using Water Heaters Only. Although we called on a Saturday night, they had someone available to come install a new water heater the next afternoon. Ron G. installed our water heater, he was very pleasant and professional. A+ service, we are so happy, we will definitely use them again and recommend them to our friends!

Max D was skilled and courteous. He explained very thing in detail, the options, and pricing. I would strongly recommend water heaters only.

My wife ran out of hot water in the shower shortly before company arrived to celebrate my birthday. I saw 10 flashing red lights and called Water Heaters Only. I spoke to Kristen at 12:49 pm and our technician arrived at 1:10 pm. Tony determined we needed a new gas control valve on our 14 month-old Bradford White. He replaced it in a few minutes, got the correct green code flashing, and we had plenty of hot water again in 35 minutes. Thanks, to Kristen and Tony, for saving a special day with a minimum of cost and inconvenience. We had a very pleasant party.

Response was quick, same day. After Paul provided good info to help us decide to replace our 8-year old, popping water heater, Toa arrived as scheduled and was excellent. The final installed work (plumbing, earthquake straps) is a marked improvement over the previous installation, and he also left the area very clean.

Our experience with Max was top-notch. He was professional, thorough, and was committed to solving the issue with our water heater as quickly as possible.

Thank you Water Heaters Only. your technician Max called to tell me he was on his way and arrived on time. His assessment was accurate. His work was excellent. The new heater works fine and I recommend him and his company to all. Thanks

Tony gave us five star workmanship!!!!! We will recommend your business to our friends and family!

We were extremely pleased with the service by Water Heaters Only, Inc. Our technician, Toa Tau, was very professional. He called us to tell us what time he would arrive, and he was here right on time. He worked efficiently, carefully and kept the areas neat. He was thoughtful about working around our necessary activities and was always kind and pleasant. Toa kept us informed of how soon the job would be completed, and he finished and tested the system right on time. He left the area completely clean, and we were very happy customers!

I called WHO at 9:30 AM for a quote to replace my water heater which had reached the end of it’s life. Toa and Christian responded to my home in Torrance by noon. They were professional, courteous, and best of all never complained when my 2 dogs came over to try and “help”. I would recommend WHO to anybody needing to replace their water heater.

Marcus is very efficient. He worked hard and my new water heater looks great. The water is hot and clear. I really appreciate all the effort Marcus put into the installation. The price was also as expected. Thank you Marcus and thank you H2O Heaters Only; I’ll see you this time next year for 1st yearly check up.

We had a fantastic experience with Water Heaters Only. Our technician, Toa, was professional, courteous, incredibly knowledgeable, and kind throughout the entire process. Both of our water heaters failed unexpectedly, and Toa came out the same day to assess the situation. He clearly explained our options and recommended the best course of action. The very next day, he returned and spent the entire day installing our new units to perfection—his attention to detail and commitment to quality were outstanding.

We’re also very grateful to the operator/dispatch team, who were prompt, professional, and helpful in getting someone out right away. It’s rare to find this level of service, responsiveness, and care. We are extremely happy and highly recommend Water Heaters Only!

Fantastic service and price. We contacted and received quotes from 3 other companies and not only were they the most affordable, they also had the best reviews. Mike Cohen is simply the best. Great attitude, customer service, attention to detail and super knowledgeable. Would not hesitate to work again with them or recommend them to anyone who would listen. Thanks Mike!

Tony is fantastic and did a wonderful job repairing my water heater. He took the time to show me what broke in my water heater and even gave me tips on cleaning the tank. His service was excellent, prompt. In fact, the company really did their best to provide me with fast and excellent service. I highly recommend this company and Tony.

This was my second time using Water Heaters Only - my first at this property. On both occasions, they did a great job. Yesterday Max D came out and replaced my old water heater. He explained everything to me, and I learned a lot about how water heaters work, particularly the safety features. He went above and beyond to keep me informed and answered all my questions. He seemed very knowledgeable and experienced and I could tell he takes pride in his work. WHO, you have a great employee in Mac D!

WONDERFUL, SIMPLY WONDERFUL!
This was not going to be an easy installation. Our water heater is located in the basement of our 75 years old ranch style home in La Canada. Tony Edwards was Masterful in removing the old water heater up the flight of stairs "Single Handedly", then moving the "New" unit back down those creaking old wooded stairs. The new installation needed to be brought up to all the new CA regulations, which Tony did. The job was Quick, Clean, Hassle Free and at a reasonable price.

I know this 5 star review is long overdue. Wanted to make sure during this time to recognize Mike C., who was professional from start to finish. Considering the weird late working hours, and the challenge ahead of him, he took it with stride! Evidence of him working those hours in late October 2019, in cold Glendale in the photos you can see his pride and talent in making our new water boiler work for 12 happy condo residents! Thank you Mike and Water Heaters Only, Inc.!!

I can’t say enough good things about my experience with Water Heaters Only. When my water heater went out on a Sunday, I was worried about finding reliable service quickly. From the very first call, the screener/dispatcher carefully explained all of my options and made me feel confident about the process. When Max D. arrived, he was on time, knowledgeable, and incredibly professional. They even have a tracker on their txt and email communications to show where the technician is on their way to your house. He walked me through each step, took the time to answer all of my questions, and ensured the installation was done properly. Both Max and the screener were friendly, honest, and genuinely cared about delivering high-quality work. It’s truly refreshing to have people in your home who value integrity and craftsmanship. They obviously take their profession very seriously. I would absolutely recommend Water Heaters Only to anyone needing service.

Ron Gautreau did an amazing job was helpful with any questions I had and was very professional and polite and came same day we called when we were in need of an emergency replacement. Water heater only gave us a good price as well will definitely refer this company to all my friends and family

Water Heaters Only provides Great pricing compared to competitors for Water Heater replacement!

Mr. Toa Tau explained details of the Water heater replacement very thoroughly, including proper methods of maintenance to ensure longevity.

Straightforward, Sincere, and Very Professional!

Smoothest plumbing experience I’ve ever encountered!

Mr. Toa Tau deserves a raise!
Highly Recommend Mr. Toa Tau when getting your Water Heater replaced!

Great Pricing compared to Competitors!