All reviews for Lunar Air Systems

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    5

    My heater broke at 11PM on a Saturday night. I couldn't believe my lucky stars that James came to my home in Redwood City from San Jose at 1AM in the morning to fix it!! He was very professional, polite, and was obviously passionate about his profession, not to mention very reasonably priced for an emergency repair. I'll be hiring Lunar Air for all my future heating needs.

    5

    On a scale of 1 to 10, he gets 10+

    5

    James told me jow to fix it over the phone and saved us a service xall. His help was really appreciated

    5

    Highly qualified specialist, one of the best in his profession. Thank you very much, you are a “PROFY”

    5

    Exceptional service. James is very knowledgeable about everything HVAC!

    5

    Professional, friendly, totally competent, did excellent work on an emergency call. I will call again. I was lucky to find them.

    5

    Very thorough, upfront pricing options, accommodating

    5

    Outstanding service—honest and transparent about all the issues upfront, providing an estimate. Completed the work on the same day, and the system is now functioning perfectly

    5

    I got great information and help on the phone. He could have charged me to come out on a service call but was honest enough up front to explain that the thermostat I wanted is not compatible with my setup.

    5

    James from Lunar Air replaced our furnace because it had a cracked manifold. He provided professional service and was extremely punctual.

    5

    James came out at short notice, repaired one of our AC units. Really knows his stuff, would recommend his services to anyone who needs help and wants to know how to get the best from their system.

    5

    Was very helpful over the phone before even being contracted to do any work. He was very thorough and helpful.

    5

    Lunar Air was incredibly responsive and knowledgable. They made themselves available any time, day or night to handle my emergency repair. Before starting they presented a clear set of options, including offering to recommend other, less expensive vendors for some services. The work was quick, precise, and done with a special emphasis on my family's safety.

    5

    Wiring got messed up when electrician upgraded my panel.
    My 120V received 240V.
    Pretty complicated debugging.
    James did a great job.
    System is running again

    5

    I had a problem with an old furnace which suddenly turned on by itself and would not stop. The thermostat was in the off position so I had to shut it down manually. Few days latter I tried to put it back on but as soon as I lit the pilot light and put it in the ON position it started to work again even tough I disconnected the thermostat. I called few contractors and James from Lunar Air Systems was the first to respond in just a few minutes after I placed the call. When I described the problem at hand he suggested I also disconnect the thermostat wires at the furnace to eliminate any possible shorts of the wires. BINGO !! That was a brilliant advice !! I run a new wires to the thermostat, put everything back in place and furnace started to operate without any more problems. Problem solved over the phone !! Thank you very much !!!!

    5

    James from Luna Air System did service on my house heating unit. He arrives as promised within 2 hours. He did diagnostis and checked for system safety after his works. Thanks for doing good service.

    5

    When I purchased my condo, the furnace had a crack in the heat exchanger. James did a great job installing a new furnace, thermostat and air scrubber. I have not had a problem with the unit since. I would definitely reach out again for future services.

    5

    I highly recommend James for his thorough analysis of my HVAC system. He was a physics major at Cal Poly (SLO) and his analytical abilities really show as he reviewed my AC unit and furnace. That along with his years of field experience, he successfully diagnosed the problem with the AC unit and repaired the issue in the same day. When I spoke to a different company, they wanted to replace my entire AC unit. However, James saved me thousands of dollars and was able to repair the AC unit and it is working flawlessly. Fantastic experience and I will be using his company yearly for routine maintenance. I definitely found my go-to HVAC engineer/mechanic!!

    5

    James helped us remove the wall heater in our hallway. He was prompt and professional, showed up on time and performed the job cleanly and efficiently. He also explained what he did and provided other advice for future maintenance, and left the job site clean so there was no need to clean or sweep up afterwards which was greatly appreciated. I would definitely reach out to him again for future HVAC projects.

    5

    Lunar Air, quickly diagnosed and resolved the problem with my heating system. James Hayden has integrity, is service oriented and knowledgeable. I will use Lunar Air for all of my HVAC needs.

    5

    James was incredibly professional. He was able to diagnose and fix my heater problem very quickly. I really appreciated how transparent he was about cost. When I need to replace my heater one day, I will definitely call James at Lunar Air Systems.