All reviews for General Plumbing Supply

Had a very specific problem with a faucet replacement, and they had the solution! A tenured and treasured resource for all things plumbing in the area for decades!

Great counter help, parts usually correct, friendly people, vip service!

Very professional and found the part quickly. Would go again for all my plumbing needs.

Wonderful, knowledgeable staff and complete assortment of plumbing supplies and bathroom building and remodelling products. Lose the empty big box and support local smarts with the best selection of parts!

Hidden gem for DIYers. Great selection and prices especially through your favorite contractor or designer. All about efficiency too great location you're in and out and no time.

Very helpful. They gave me some free advice on the possible rare part number for my shower. Amazing amount of stuff they carry. Wonderful!

5 Star to Nile for listening in on my conversation with his unhelpful co worker. I went there with a problem for a Moen Valve that wasn't connecting to my current Pex line. The new replacement Pex fitting on the valve was smaller then the original Pex fitting from 10 years ago when the builder installed it. 1/2 to 3/4 . The old guy with the all white hair acted dumbfounded to my whole problem. A customer was listening as well to my problem .A plumber I assume because after the old white hair worker said he didn't have the fitting that I needed the customer was nice enough to explain exactly what I need to make my problems go away with the Moen 4793 valve. Nile then stepped in and brought out another Moen Valve 4792 that was universal and 4 fitting . Got it home and everything was perfect. Didn't need to go to another plumbing store for fittings per the old gut with the all the white hair.

Loved the experience at general plumbing. Staff is Extremely attentive to their customers. I was standing around one employee came to me and asked if l was already been helped. Employees go Extremely out of their way to make sure you have been helped. My experience at general plumbing was beyond of what it means to be a customer

They carry plumbing parts that the big box stores don't have on hand. Only down side is the 20% restocking fee for returns. I didn't have to return anything so didn't take a star off for that.

I called today (5.15.2020) and was able to go the showroom. All staff was very helpful. They gave recommendations and even provided the phone number to order my faucet part. Since it was under lifetime warrenty

Well-informed staff, one of the best in the bay area. Quality products, with quick access to their other store's inventory, to complete your order timely. Competitive prices.

General plumbing has all the answers! I’ve gone here countless times with all my residential plumbing issues. They have saved me heaps of money and given me the confidence to tackle every issue myself. I get it and I’m glad their staff gets a day off but I wish they were open Sundays.

Great customer service. This type of vendor carries the plumbing supplies that aren't readily availabile at big box home improvement stores and is staffed with knowledgeable people. They also have a showroom of fixtures from quality manufacturers.

Always kind to me in my dealing

Super helpful. IT is best to come in with all the information you can. They have a fabulous on hand stock, can get hard to get parts and have a VERY knowledgeable staff. I am grateful they are close to my home and wonderful resource! Thank you General Plumbing supply Co.

I've had to go to General Plumbing Supply three times in just over 24 hours, and each time I was helped by Jodi Held. Jodi helped me with every single thing that I needed and suggested additional products that helped me with everything I didn't know I needed! She's been my hero for the last couple of days, and I couldn't have done the work that I needed to do at my house without her! Someone had better give her a raise ASAP

Great resource to check out high quality kitchen and bathroom fixtures and plumbing supplies. There is a showroom which you can write you name down on a list and get help or call to make an appointment or go to the back in the Contractor Desk area (aka warehouse) if you know what you want and order and pick up.

The friendly sales staff is very knowledgeable and know about the brands the store carries. I've purchased bathroom fixtures, plus plumbing parts in last 10 years and have never been disappointed from listening to General Plumbing's advice and expertise.

The showroom is like being in a candy store. Come with a budget in your mind,. What you are willing to spend because certain brands General Plumbing carry are very expensive. Prices are very competitive, comparing with the big box stores, like Home Depot and online, with much better quality than what you can at Home Depot.

If you are working with a contractor, be sure to ask for the "contractor pricing' vs retail.

There is a sink/shower demo area where you can test shower and hand shower heads.

Great experience. We were tasked by our contractor to source and purchase all plumbing hardware, fixtures, faucets, etc. It was overwhelming. Called ahead and spoke to Ryan. Met him later same day and he made the process so simple. Best thing though was that he knew of code requirements we never would have complied with on our own. Saving problems with the inspector.

Jodie was awesome! Did a hands on inventory check and it was waiting for me when I arrived. Why can’t everyone be like Jodie and GPS!!

Amazing showroom and highly informative staff for home owner and contractor alike. Our go to place for anything plumbing. Travis, Alex, Chris, and John have all been very helpful to myself and multiple clients of ours. Highly recommend to visit General Plumbing Supply first before embarking on your project.

A plumbing supply company for professionals. Yes they will assist any retail consumer that has a need for their extensive selection but it really seems to be a store of plumbers selling to plumbers. If you don't want know what you're looking for be sure to bring in the broken part and they'll have a much easier time helping you find the correct replacement.

They helped me with some warranty replacement parts and I was impressed with their efficiency and professionalism in getting me the parts and processing the paperwork. It saved me from having to pay approximately $500 for the water heater parts and then wait for a refund. They made sure I didn't have to spend a penny that day.