All reviews for Fusion Heating & Cooling

i have been a customer of fusion heating & cooling for 13 years and their service has consistently been professional, polite, quick to respond, trustworthy, and honest in their pricing. the quality of their ac repair projects is always top-notch and troy always leaves the area cleaner than he found it in arvada. thank you.

troy was swift, skilled, and well-versed in hvac filters. He assisted me in purchasing additional filters from an online retailer. i was clueless about the appropriate filter size needed, but he provided the necessary guidance. His work was excellent and thoroughly verified. i felt confident and secure with his service in Arvada.

In the midst of an intense heat spell in Arvada, my AC compressor gave up. Troy, part of the Fusion Heating & Cooling team, dealt with the situation as if it was his own ac system that had failed. He truly went above and beyond to guarantee my ac was fixed effectively. The level of customer service from start to finish was truly remarkable. Can't thank you enough!

troy did an excellent job of inspecting our hvac system when we noticed an unusual exhaust odor. it was quite alarming when we discovered there was carbon monoxide being emitted from our old unit. troy was thorough and patient, taking the time to explain his process and the reasons behind it while working for fusion heating & cooling in arvada. he made sure we understood everything, which was truly appreciated.

Excellent service! From the time Troy rang my doorbell in Arvada until he departed, the experience was top-notch. He provided an in-depth explanation of the HVAC system situated in the attic and what repairs were necessary. Being able to view pictures of the work in progress was a fantastic touch.

today, troy from fusion heating & cooling visited our property in arvada following our call for ac repair. he was on time, polite, and exhibited a high level of professionalism. while we didn't seal the deal on any repair work today because we had to check out other service rates, the customer service we received was genuinely top-notch.

after getting a couple of quotes for a new furnace and air conditioning system, i thought it would be wise to get one more, and i'm so glad i did! i reached out to fusion heating & cooling and was pleasantly surprised. troy was promptly on the scene to provide the estimate, addressing all our queries and providing honest details without a lengthy sales talk. he offered three different furnace alternatives, without pressuring us to opt for the most costly one. on the day of the installation, they arrived early and stayed throughout the day. they performed all the tasks that another company had claimed to do. they even went the extra mile to install the pvc pipes along the back wall of the basement, keeping it out of sight. this required a lot of additional time and effort, but it was well worth it and greatly appreciated. we're extremely satisfied with our new system in arvada! a few questions popped up after a few days of use, but troy was quick to respond. i can't recommend them highly enough!

Troy was meticulous when it came to performing maintenance on our AC system. We had queries about the potential of integrating a dehumidification feature into our existing setup. Troy informed us that while our AC units certainly had the capability, he needed to gather more information about the wiring requirements to enable dehumidification. He assured us that he would look into this and get back to us. We appreciated his patience and thoroughness. Truly, Fusion Heating & Cooling in Arvada never fails to impress!

troy did an excellent job during the estimation stage. he showed up at my place right on time. he was very considerate of my belongings and had a deep understanding of my furnace issues. he suggested reducing the size of the furnace i was replacing to enhance comfort during the cold season, and my experience this winter shows he was right. troy was equally fantastic during the removal and installation phase. they showed up as planned and worked hard onsite until the work was done. they even put down mats in my basement to prevent bringing in dirt on the floor and got rid of all the old, unnecessary equipment. the building inspector mentioned what a good job they did on the installation. it's been four months now with my new, made-in-america furnace and i have zero complaints. i strongly recommend this company for your furnace repair needs in arvada.

Troy from a local hvac system repair service in Arvada was both professional and efficient. He was able to clearly explain the necessary procedures for our hvac system repair, offering a comprehensive cost breakdown and potential alternatives. His understanding of the complex issue instilled me with assurance and his promise to fix the problem within the estimated timeframe was reassuring. I definitely plan to use their services again in Arvada.

Troy did a fantastic job identifying the issue that was preventing my AC from cooling my house to the desired temperature. His work was speedy and meticulous. Even though he was just on the other side of a thin wall (drywall on only one side), there was zero disruption to my work-from-home schedule. I was in the middle of a Zoom meeting and not a single participant was aware that a technician from Fusion Heating & Cooling was diligently working just 15 feet away in my Arvada home.

I had a fantastic experience today! My AC stopped working, and it was getting really uncomfortable in my home. I had reached out to a big company, and they told me someone would come out, but as the day went on, I learned they were too busy to help me out. With the heat rising, I decided to call Troy. He was super nice and got back to me right away. He arrived within an hour and quickly fixed the issue with my AC. He even showed me some things I didn’t know about my system. I’m really thankful for his help! The temperature is going down, and I’m so happy to have cool air again. I will definitely reach out to him for any future AC needs. Great service at a great price!

A few weeks ago, I started having problems with my furnace blowing only hot air. Since I’m a new homeowner, I looked online for help and called an HVAC company in Arvada for advice. They checked my system and told me I needed a new furnace, which seemed odd since mine was installed not too long ago. This morning, I noticed it was getting cold again and the same issue came up. I decided to get another opinion and compare quotes for a possible replacement. I called another HVAC company in Arvada and was really impressed with their fast service and professionalism. Troy, the technician, arrived within an hour, found the issue—a faulty pressure switch—in about 15 minutes, and fixed it right away. I don’t usually leave reviews, but I’ll be relying on this team for all my heating and cooling needs from now on. It’s great to see an HVAC company in Arvada that focuses on honest repairs instead of just trying to sell a new system.

I truly appreciate excellent customer service and professionalism, and with Fusion Heating & Cooling, you get both! I had my furnace serviced twice at my home—once for the upstairs and once for the downstairs. On each visit, Troy exceeded my expectations by ensuring that both units were running at their best before leaving. He took the time to patiently answer all my questions about the furnace. There’s no need to search elsewhere for heating services when you have such a friendly technician providing top-notch service at reasonable prices! Just my thoughts...

our heater needed immediate replacement this winter, and fusion heating & cooling proved incredibly helpful! troy was extremely fair and insightful in presenting our options. the entire process, from initiation to completion, was seamless and efficient, surpassing all my expectations. the heater was replaced swiftly and the service provided was of the highest quality. they also ensured we had a thorough understanding of the unit and confirmed it was functioning correctly before leaving. all in all, i wouldn't hesitate to call on them again for any future heater repair needs.

troy arrived right on schedule to my home in arvada and was very professional. i needed to replace my old ac system, and he explained different air conditioning units that would work well for my space. troy also checked my ductwork and found ways to help cool and heat my home more efficiently. the options he provided were much more affordable than other places, and the warranty offered was better than what i found anywhere else.

Troy and his team did an outstanding job on my AC repair. Their work was exceptional, leaving no trace of any debris and ensuring the area was spotless before they left. They also took the time to teach me how to operate the new thermostat. In my view, their service was above and beyond. I pointed out an issue that I had previously discussed with the sales representative, which wasn't included in their work order. After a brief discussion, they were able to fulfill my request. Had I not been present during the repair, I wouldn't have known they were there. I wouldn't hesitate to recommend them to my friends and family.

i've used this hvac company twice and both times were great. the first time, the valve on one of my radiators was leaking and corroded. troy came out, cut away some old piping, put in new pipe and a new valve. before he left, he noticed the valve handle in the bathroom was missing and offered to replace it at no extra cost, which was really nice. recently, my boiler was acting up and not running right. after trying another company that charged a lot and didn’t fix the problem, i called this company again. troy came out the next day, found the issue quickly, replaced a part, and fixed what the other company missed, all for a fair price. now my furnace works perfectly. troy also took the time to show me how to take care of the boiler before winter. i really recommend this company, and troy was very helpful.

When I reached out to Fusion Heating & Cooling for my furnace repair, Troy was highly responsive, understanding my need for immediate heating. Upon arrival, he was courteous, professional, and even friendly towards my dog. He swiftly and effectively diagnosed my furnace issue. Troy broke down the problem, provided possible solutions, and managed to get my furnace running temporarily while we arranged for the installation of a new HVAC system. Given the age and condition of my existing equipment, Troy recommended upgrading to a new smart thermostat, two-stage furnace, humidifier, and air conditioner. Come installation day, Troy and his team arrived promptly, demonstrating respect for my home. Once the job was done, they left the area clean and tidy. Troy took the time to walk us through the new system's functionalities. He also pointed out the sections we needed to fill out on the rebate forms, simplifying the process for us. With the new system in place, our home is now more comfortable than ever, with the added convenience of monitoring the temperature remotely. We couldn't be happier with the efficient service we received and highly recommend them for all your heater repair needs.

these are the folks you want working on your heater. honestly, i can't find anything to complain about. it's rare to find a heater repair team that checks every box for quality, value, professionalism, reliability, and just being good people, but these guys really do. their work is top-notch, they arrive when they say they will, they're respectful of you and your home, answer your questions right away, do the job how you want it, and make sure everything is cleaned up before they leave. troy came by to install a new furnace and fix up my heating system, which took a couple of days. at the end of the first day, troy even called to make sure i was satisfied and that everything went well. yes, i'm very happy and i highly recommend them for any heater repair needs.

Troy and his coworker did a great job working on our HVAC system. They handled repairs, replaced some parts, and made sure everything was running smoothly. Both were professional, friendly, and clearly knew what they were doing. Troy especially stood out with his excellent troubleshooting and problem-solving skills. Every technician we've met from this company has been very kind and helpful. We also appreciate the extra effort from the team in getting someone out quickly when we needed help with our home's heating and cooling. Overall, outstanding HVAC service!