All reviews for Fusion Heating & Air Conditioning

when our ac stopped working after a power outage, we called right away for help. even though the weather was bad and no one could come out, chris took time to talk us through what to do over the phone. he helped us step by step with troubleshooting, and didn't give up until our ac was running again! chris checked in with us the next morning too, making sure everything worked. we really appreciate how helpful and patient he was, even from a distance. we highly recommend this service for any ac repair needs!

We recently purchased a home and relocated to Boulder, not being familiar with any local businesses. Our new home was in dire need of a lot of HVAC system repairs. Among all the HVAC service companies that we engaged, Fusion Heating & Air Conditioning stood out as the best. They were extremely responsive, professional, knowledgeable, and, above all, friendly and caring. Our home needed a major overhaul because of the lack of maintenance by the previous owners. We required a new furnace, AC, dual sump pumps, water heater, outdoor spigots, and major pipe replacements for proper venting and plumbing. Axel, Eddie, and Chris from Fusion Heating & Air Conditioning took care of everything with great efficiency. Their execution was flawless and their teams were simply outstanding. The level of communication they maintained with my wife and I was commendable. Never before had we interacted with such a well-coordinated and skilled HVAC team. They didn't take shortcuts and ensured the job was done correctly the first time. We can confidently say we trust them implicitly after this installation and would highly recommend them to everyone. Considering the amount of work done, the cost was surprisingly affordable, significantly less than what we were quoted by other companies, who also offered lesser quality services. They will deliver on their promises, ensuring great care and quality work from beginning to end. You will feel a great sense of relief and satisfaction once the job is completed. They truly care about their clients. Do take care.

From the initial consultation to the final installation, I was impressed by the expertise of the professionals in ac repair and their deep understanding of evaporative cooling systems. Everyone I dealt with, from office managers to technical consultants and service technicians like Jonathan and Eddie, made me feel comfortable right away. They were polite, responsive to my many inquiries, and highly efficient in their roles. By the time the installation was completed, their interactions had assured me that I had made the right decision. A big thanks to Jonathan, Eddie, Axel and their team. I applaud your professionalism, respect for others and properties, outstanding customer service, and technical skills. Eddie leads a well-coordinated and efficient team, delivering quality work in less time. I would highly recommend requesting their team! They installed vents in three rooms: perfectly positioned, neat cutouts. The team was punctual and completed the work within 3-4 hours. They cleaned up any mess created during the process. The product quality is also top-notch. My home no longer feels like a brick oven. Thank you!

In the past, I've been disappointed with the heater repair service I used. I finally had enough and decided to give Fusion Heating & Air Conditioning a shot, as I'd seen their vehicles around Boulder. I have to say, I'm incredibly happy with the service I've received so far! Eddie was sent to inspect our existing heater and provide a quote for a potential full system replacement. He gave us very straightforward details about our different options and available warranties. Chris was the technician who came out to diagnose our current heater, which has been acting up, and he was fantastic! He inspected our heater, took some pictures to show us, and thoroughly explained how he discovered the underlying issue that's been causing all our other issues for years (and cost us thousands trying to 'fix' the 'problem' every few years). He also informed us about the maintenance program Fusion Heating & Air Conditioning offers and we signed up right away. Chris was completely transparent about all the potential repair/cost options and thoroughly explained the maintenance program to us. While we haven't had our heater repaired yet, it's scheduled and we're extremely pleased with the service we've received thus far from Eddie and Chris.

We had Chris swing by to diagnose our furnace when it unexpectedly stopped working in the heart of winter. He was able to schedule us for a weekend service, which was vital as our house in Boulder was becoming unbearably cold. He gave us a practical time frame and was punctual. Chris was thoroughly professional, providing us with the facts without any unnecessary fluff. He informed us that our furnace required a new part, but made sure we understood all our options - whether just replacing the part, using the manufacturer warranty, or replacing the whole furnace. He kept us updated every step of the way. If you're in need of a professional company that offers honest insights about your furnace issues, give fusion HVAC repair a ring. You won't be sorry! Chris is now our go-to guy for all our furnace repair needs from here onwards.

Chris and his team did an outstanding job installing our new heater. Our previous heater broke down just when the weather started to turn chilly. I reached out to them late in the week and Chris was able to work with our schedule by visiting our home the following morning. They had the new heater up and running within a few days. Chris took the time to carefully inspect our entire home and meticulously explained everything. I valued his patience and his ability to guide me in selecting the right heater for our home. The entire team was tidy and professional, and the installation was carried out seamlessly. I can't endorse them enough!

we’ve relied on fusion heating & air conditioning for decades to keep our hvac system running smoothly. whenever our heat pump has had an issue, we’ve called and always received fast and professional help from experienced technicians. this weekend, during a hot spell with temperatures close to 100°f, our air conditioning suddenly stopped working. even though it was a sunday evening, we called, expecting to just get on the service list. to our surprise, chris arrived at our door in about 20 minutes, ready to help. he quickly diagnosed the problem and had the right replacement part on his truck, so our cooling was back up and running right away. living in colorado, reliable cooling is so important during those hot summer days, and our heat pump has been one of the best investments for our home comfort. every time we’ve had a problem, the service has been quick, friendly, and truly above and beyond what we expected. we always feel like our comfort matters, and we can count on the team to keep our system in top shape. we wouldn’t go anywhere else for heating and cooling needs.

Chris did an excellent job explaining all the details of the routine maintenance he was doing on my heater. He helped me understand how my heating system works and what I can do to keep it running well. I felt sure of his skills and knowledge, and he was friendly and respectful the whole time. It gave me peace of mind knowing that he carefully checked and cleaned everything, and he showed me all the numbers and what they should be. I really appreciate the great service!

If I could give this company 10 stars, I would! The furnace at my house, where my elderly parents live, stopped working. I filed a claim with my home warranty, and within the hour I was notified that they would be sending someone out. Axel, the technician, arrived right on time. It turned out to be a thermostat problem. Axel was able to override the thermostat, and the furnace started heating again. After about 30 minutes, the furnace stopped working once more. It turned out that the thermostat was faulty and no longer supported. I called back, and Axel returned quickly to replace the thermostat and got the furnace working perfectly for my parents. I am very thankful for their fast and professional furnace repair service. I highly recommend them!

axel, a technician from the heater repair team, has helped me out with heater repairs at my home in boulder a couple of times recently. i was doing some remodeling and needed to have my old heater disconnected and then reconnected after the work was done. during this time, i also got a new heater installed, and axel handled the whole installation with great skill. he was always polite and respectful, making sure everything worked perfectly before leaving. axel really stands out for his friendly attitude and quality work. i'm really glad the company sent someone so reliable and professional for my heater needs.

After doing everything possible to keep my 20-year-old HVAC system running, I decided to replace the entire setup including the condenser, furnace, and ductwork. Fusion Heating & Air Conditioning handled the job with no sales pressure at all. The installation was completed in just two days and the price couldn’t be beat. The quality of the work was excellent, and they were very careful with my home throughout the process. Jonathan, Axel, and Chris were the technicians and worked hard in the Boulder heat to get everything running quickly so we could be comfortable right away. They kept me informed every step of the way, which made me feel confident and secure in my decision. I highly recommend them.

I needed to get my old heater system replaced, so I reached out for help and I’m really glad I did. The whole process was smooth and easy, and everything was explained to me clearly from start to finish. Axel and the team arrived right on schedule, finished the heater installation in about half a day, and made sure both the inside and outside work was done properly. When a small adjustment was needed, Axel came back within hours to fix it the same day. The service went above and beyond my expectations. I highly recommend them to anyone needing heater repair or a new heater system installed.

After having a bad experience with our first furnace installation, we were so glad to find a company that really knows what they're doing. The first installer did a poor job with both the furnace and the ductwork—the unit wasn’t stable, the ducts were just lying on the attic floor, and there was a mess left behind. When we tried to bring up our concerns, we didn’t feel heard and were even asked to pay more for repairs that should’ve been done right the first time. Luckily, we found another company that truly turned things around for us. From the start, their team—Eddie, Chris, and Jonathan—was professional, polite, and treated us like valued customers. Even though there were some small delays at first, they communicated well and came out quickly to completely redo the furnace and ductwork installation. The difference is like night and day. The new furnace install looks solid and professional, and the ductwork is properly secured. Eddie, Chris, and Jonathan were thorough, knowledgeable, and made sure everything was up to code and safe, which is so important here in Colorado where winters can get really cold. We’re very happy with the results and feel confident that our furnace will keep our home warm and comfortable for years to come. This company really restored our trust in furnace repair and installation.

I’m giving 5 stars for the heater repair service I received. I found this company online and was glad I called when my propane furnace stopped blowing warm air. I called on a Monday morning and Axel arrived by the afternoon. He checked and figured out the problem quickly, and treated my home with care. He needed to order a part, but kept me updated and came back to install it as soon as he could. The quality of his work was excellent, and the price was better than I expected after comparing average HVAC repair costs. Axel even went above and beyond by climbing onto the roof and into a tight crawl space to fix the issue. I would recommend this heater repair service to anyone in Boulder looking for honest and respectful help.

Fusion Heating & Air Conditioning was great to work with. Eddie was very knowledgeable and patient. After many years, our old furnace stopped working in our 100-year-old Boulder home. Fusion Heating & Air Conditioning installed a new furnace and thermostat for us. Everything is working perfectly now. The whole installation was finished in less than a day. Jonathan and Chris were very professional and handled everything smoothly. Our new furnace is much quieter and more energy efficient than the old one. I would definitely recommend them to other Boulder homeowners.

Axel and the team did a great job with our heater repair in Boulder. When our heater stopped working, they came out quickly and fixed it, so we didn’t have to worry about being cold. Because of their fast and reliable service, we also chose them to install two new furnaces during an upgrade at another building. They were always clean, polite, and on time. It’s hard to find such dependable contractors these days. I highly recommend Axel and the crew for any heater repair needs.

I had a great experience with this AC repair company. When our air conditioner stopped working during a stretch of really hot weather, I was relieved they offered 24/7 service. Even though they were busy, they fit me into their schedule quickly. Chris arrived at my house that morning, replaced the capacitor, checked the refrigerant levels, and let me know I should change my furnace filter to help with airflow. He was very professional and paid attention to every detail. Now, my AC is working better than it has in a long time. I highly recommend this company to anyone needing AC repair!

I called for furnace repair early in the morning and Fusion Heating & Air Conditioning had someone out to my house in just a couple of hours. Chris was polite, friendly, and really knew what he was doing. He was patient with all my questions and explained everything in a way I could understand. Chris quickly figured out why my furnace wasn't starting up after I turned the heat back on, and also shared helpful information about my system that I’d been curious about for a long time. He even re-programmed my thermostat to switch from one heat source to another at a temperature that works best for me. When the job was done, I felt confident my furnace was fixed right and that I understood my system much better. I’m very happy with the service and would definitely recommend them for furnace repair.

If you want reliable heater repair with excellent customer service and a straightforward, honest assessment of your heating system, I highly recommend Fusion Heating & Air Conditioning. I had three different companies come out to give me quotes for a new heater, but only this team told me about a $700 rebate I could get from my electric company—none of the others even mentioned it. Chris came out and did a thorough load calculation to make sure I was getting the right size furnace for my home. In the past, I’ve had new heaters installed and nobody ever bothered to measure or check what size was best. The technicians were professional, put down protective plastic on my carpet, measured the wall space carefully, and vacuumed the area after finishing their work. They were extremely courteous and made the whole process easy. I only wish I had found them sooner.

the team here really helped us out when our ac suddenly stopped blowing cold air. we tried a few things ourselves like checking the filter and fuses, but needed a real ac pro. they sent someone out the same day, which was a relief since it gets hot here in colorado. chris showed up earlier than expected, quickly figured out the problem, and had our ac working again in about 20 minutes. everyone i talked to was friendly and helpful. being pregnant and dealing with the heat was tough, so i really appreciated how fast chris fixed everything. i highly recommend their ac repair service if you need a quick and reliable fix.

Our heater stopped working early Sunday morning in Boulder when it was really cold outside. We called Fusion Heating & Air Conditioning’s emergency line, and Jonathan got back to us right away. He arrived at our house within half an hour, quickly figured out the issue, and got the furnace running again. He let us know a part needed to be ordered, and once it arrived, he came back and finished the repair. We were very happy with how fast the response was, Jonathan’s professionalism, and the great quality of the service. Highly recommend for anyone needing heater repair in Boulder.