All reviews for Elephant Energy

Elephant did a new heat pump A/C install for us. They were great all along with excellent communication and easy to deal with!

An honest, ethical, competent and hard-working company. I would recommend Elephant Energy to anyone looking to upgrade your HVAC system and reduce your carbon footprint. From sales to install, I was treated fairly and with respect. This team believes in its mission and it shows.

Outstanding company and service. We switched to ducted heat pump with a mini-split in the primary BR and a heat pump water heater. Elephant was excellent start to finish — great communication, smart people, seamless payment & rebate process, reliable scheduling, top notch installers, and we are very happy with the end results, which are a big improvement on even heating throughout. We haven’t seen sub-zero temps yet but we are confident the system will handle them well. Very highly recommended!

We had a great experience replacing our faltering gas water heater with a heat pump water heater. The electrical was more complicated than initially anticipated thanks to some quirks of our home, but our electrician was creative, thorough, and got the job done. The duo that installed our water heater were just as excellent. What really stands out, though, is that we locked in our price a few days before the city of Denver abruptly ended their electrification rebate. However, we didn't find out that happened until a few weeks ago because Elephant ate the lost rebate in excess of $2000 and they kept quiet about it for months. We are so appreciative of their professionalism and for not leaving us holding the bag. Eventually, we'll have to replace our HVAC and when that happens we'll go with Elephant.

We had an excellent experience with Elephant and their contractors replacing our entire heating/cooling service with a new electrified heat pump in MA.

I highly recommend this company and their team: they were incredibly responsive throughout the entire process, accommodating to our difficult schedule, and the install team was professional, courteous, and incredibly nice the entire time. 11/10 experience, if you need to do electrification work on your house, look no further!

I live in a condo and had a 26 year old furnace and air conditioner. I looked to replace with heat pump as an addition to solar panels I installed last year. Elephant Energy was referred to me. They were so professional throughout the whole process and I couldn’t be happier. I had one more quote which was more but even if it wasn’t I had already to decided to go with EE. The process was simple and they helped with all the rebates which was a plus. I would definitely recommend to anyone looking to reduce their carbon footprint!

I had a great experience working with Elephant Energy on replacing my HVAC system with a heat pump. They were very responsive and scheduling availability was great. They came up with creative solutions to working with my available space, and completed the installation faster than promised. Highly recommend!

I got a free, quick estimate from Elephant on a heat pump system for my home. I ended up postponing the project, but the team was great to work with.

We had a great experience recently with Elephant Energy! They installed two mini split systems with two ceiling cassettes and five wall heads in our house (old house with no ducting). They were very easy to work with from the initial consultation through the final installation. They were they only company that actually did a complete heat load calculation to size the system they quoted us, unlike other companies we got quotes from who simply eye-balled it. The installers were amazing and did a great job placing the units at the locations we requested and minimizing the external impact of the lines sets. They also took care of the paperwork for the rebates up front. Highly recommend them to anyone looking to get a heat pump! We'll definitely be using them again when we need to replace our water heater.

I had Elephant Energy replace my gas furnace and water heater with a heat pump and heat pump water heater. They were the most thorough company I got an estimate from. The installation was great and it all works very well. It's only been a week but I'm happy.

This was a good company to work with on getting our old furnace and water heater replaced with electric versions based on heat pumps.
Complications arose during the process but they were handled well with a coordinated effort between Elephant, the contractors, and ourselves. Very happy with the resolutions and the results.

Elephant was excellent in quality and price. They came out to remove an old gas furnace and replaced it with a heat pump. I got quotes from 5 other companies. Not only was this the best product, it was also the best price AND perfectly sized for my home. Everyone else tried to tell me it was a terrible idea or that the tonnage needed was 2x or even more. They are the only ones that had tonnage that lined up with my own calculations and simulations.

They clearly showed excellence with the "Elephant Way" in not taking shortcuts. The people I spoke with were extremely helpful in explaining every detail and working through my project with me. And I truthfully feel very comfortable with their Elephant Guarantee that if there is a problem with the sizing of the system, they will take care of it (not to mention the home is very comfortable now). It also helped reduce my energy bills.

I will be speaking highly of them and recommending them to others. If you're looking for a heat pump or electrification, don't waste time, just go straight here. I cannot recommend them enough!

Great Heat Pump Contractor. Follow up from initiation to post-operation were all better than anyone else (4 quotes). They even answered some Q&A I had after a month of smooth operation. Trust your gut and go with a contractor that will be there for you down the road, even if it means an extra couple $$. They also knew the rebates the best of anyone.

Elephant Energy quoted the best price after talking to numerous companies about installing a ducted, cold-climate heat pump and heat pump water heater. On top of that, they gave me the rebates up front. Also, when Xcel increased their rebate as the project was being completed, they worked with Xcel to get me the new rebate and provide a refund.
The hardest part of the experience was getting the RENU loan to finance the project, which was a frustrating experience with the bank.

Elephant Energy installed a heat pump for us. Their thorough planning resulted in a quick installation with no problems,. The crews were efficient and friendly and helpful. Follow up questions were quickly answered and well explained. The system was worked well ever since.

Looked at a couple of companies. This was by far the best. The first tried to push me into a high efficiency gas like I had saying rebates had dried up/ gone away and it would just be better. Another just didn't seem to have time.
Elephant electric just had a smoother easier. More user-friendly process. They did all the work on getting rebates.
Other than a 2K potential rebate via tax deduction if it's not taken away. So far so good.
Really easy one-day installation.. really no bigger fingerprint outside than current electric so I even got it through My HOA.
Since I've gotten it my bills have dropped. Can't quite say how much cuz we just had a heatwave but even though temperatures reached over 100 my house stayed cool. And it was less than a August heatwave from last year using my traditional air conditioner that I compared overall energy use in terms of kilowatt hours, keeping the house more comfortable for less money this year. Not a bad thing at all.. keeping the condo more comfortable for less money this year. Not a bad thing at all.
It's significantly quieter than my old 20 plus-year-old system.

Great job, great equipment. Still getting used to a heat pump in place of my gas furnace but all is well. Installation went great with only a few minor glitches. All is working well after a month in place.

Elephant Energy did a great job replacing our old gas water heater with a heat pump water heater. They are very knowledgeable about electrifying homes and the installation was very smooth. This is definitely a good team to work with that gets things done right.

Had a great experience getting a heat pump, heat pump water heater, insulation, and aerosealing with Elephant Energy! Everyone was professional and treated it as if they were working on their own home! Recommend to anyone.

Received a quote from Elephant Energy on a heat pump to replace our furnace. Entire process was well managed and communicated and the review of the quote was well explained. Turns out our furnace is fine, so no need to replace it but we’ll go back to Elephant when the time comes.

Elephant Energy was a fantastic partner in replacing two AC units and furnaces in our home with a new air source heat pump. Mostly, they worked to move up the installation date by several months so we can still take advantage of huge cost and efficiency gains of a heat pump over the rest of the summer rather than missing out.
The installation team was prompt, courteous and cleaned up perfectly. Elephant took care of all the permitting and lined up everything for us to be able to capitalize on numerous tax credits and rebates. Huge recommend if you're switching from AC and furnace ... which you should.