All reviews for 1Solar — Colorado
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Quinn Burns did a great job, every thing was plumb and level. The conduit was ran very professional and looks great. This was a worry for me after seeing other installs throughout the community, that had been installed poorly and not straight or level. Thank you for the professionalism and quality in work.
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Ezra has been wonderful and has exceeded expectations! And has been the fastest and most helpful person in this process we've had for over a year. Great communication with him. He is able to get the tasks done quickly, which is very appreciated. Ezra is very understanding and professional. I highly recommend him to anybody needing help.
Ezra = ⭐️⭐️⭐️⭐️ -
One solar was very easy and great to work with. Was introduced to 1 solar by Jarod Anderson with Tycho Energy. Jarod really made it simple throughout the whole process. He answered all my questions and helped me with any concerns or problems. He is very responsive in getting back to you. I highly recommend Jarod for any 1 solar install.
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The sales process was very quick. The Rep was prepared to present the plan to us. We were able to ask questions and update the design to meet our needs. The Rep was very knowledgeable on the product. Once everything was laid out it totally made sense to move over to solar energy.
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Thank you to 1Solar for your help, support and meeting all expectations ahead of schedule! We were nervous about this commitment, and I have to say 1Solar does it right, starting with a welcome call, assigning a consierge who has kept me informed, and just the right amount of check in and follow up calls. Every person who arrived to our home from 1Solar was professional, kept me informed and was a pleasure to work with. I wish I could give them all a 10 star rating!! We first met with Nich Sheldon from Valor who is in partnership with 1Solar. He prepared us for the process and assured 1Solar was the best. He was right, and a man of his word! If you are considering solar, contact Nich from Valor who partners with 1Solar to make sure you are taken care of and happy you made the decision!
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We had looked into 3 different companies before 1solar. 1 solar was the only company we felt comfortable moving forward with. Casey was super easy to work with and we were installed and producing in only 65 days. We are very happy with our purchase!
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I worked closely with Matthew Schriek from 1Solar to get solar panels installed on my home. For the most part, my experience was entirely hands-off. They did all of the heavy lifting, from calculating an optimal amount of panels to cover our energy consumption to submitting and getting approvals (including HOA)! They coordinated with our local energy company for net metering and scheduled all of the appointments for the work to get done. It was truly very simple, streamlined and stress free.
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Ezra has been so lovely to work with! He's quick to communicate updates about my project to me, and talking with him about my project doesn't feel like just talking to a rep about business - his friendliness makes him feel comfortable to talk to and gives me a sense of trust that I'll be in the know of what's going on with my project every step of the way.
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My wife and I just closed on a new townhouse that has a 1Solar system installed. My experience so far has been limited to communicating with the company’s customer service representatives, Hunter (primarily) and Cece. They have been extremely professional, providing exactly the type of service any consumer would crave. Their follow-through and attention to detail has been exceptional and their sunny dispositions are a pleasure. I heard so many horror stories about solar companies so I was concerned in taking over a system that I did not have installed. Hunter and Cece have put me greatly at ease and I am looking forward to a long and beneficial relationship with the company. Based upon the previous 12 months of billing we reviewed in Due diligence, the system is performing quite well with zero electric charges from Xcel.
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1Solar has been a great experience, we were informed of all appointments promptly and when the technicians were arriving and had arrived. We did have an issue with our roof leaking afterwards and after contacting 1Solar they have a roofing company coming out to fix the roof. Everyone we have come in contact with during this experience has been kind and just all around given a great experience. I want to thank everyone, you all have been amazing
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The staff at OneSolar has been very kind and helpful throughout the process. Ezra has been our main point of communication and has been great. All of the technicians have been good as well, including Ryan who was very good at explaining things in a way we could understand and answering all of our questions.
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We were very impressed with 1Solar. The information was presented in a straightforward way during our consult with Christian. He really made it a no brainer that solar was our best option as energy source when we purchased our new home in 2023. He did an excellent job making sure all our solar questions were answered and getting us qualified all at our kitchen table during our consult. The process from start to finish was simple, and Josh did an excellent job keeping us updated along the way. They worked well with our schedules for electrical and installation appointment and we have been enjoying the system since. Would recommend this company to anyone looking to explore solar options as their customer service is top notch.
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Eric Schrader from 1Solar created a nice simple report to help me understand how efficient my solar system was. He was super kind, helpful, and honest in his analysis and recommendation, which I'm very grateful for. Highly recommend! Thanks so much, Eric!
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Ezra has performed well representing my repair needs. He has kept me in the loop about what the repair work entail, scheduled technician arrival, then he followed up with me to be sure the work was performed to my satisfaction. I recommend 1 Solar because of their attention to your system needs and prompt follow through with any questions I had. Good customer service is hard to find these days and 1 Solar shines with their customer service.
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The 1Solar folks have always been very helpful with explaining the details regarding my solar system's performance. And I appreciated Eric's honesty during my recent system review when he said that there really would be no advantage to adding extra panels to my roof when all of the appropriate factors are considered.
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Had a good experience overall. There was communication throughout the whole process. Ben let me know ahead of time that Xcel and the city can sometimes be slow with approvals, and reassured me that if I didn’t hear from him, it meant things were moving along smoothly. To my surprise, the system was installed in about 45 days and it looks great.
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After having some initial discrepancies with the sales representatives attentiveness to the promises he had made a 1 solar employee named Amber interceded and resolved the issues in impeccable time. I recommend asking for this employee if you are calling with any issues
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1Solar took over fulfilment of the service I originally arranged with Titanium Solar. Much was lost in the transition. But we did work it out and as of a few hours ago my system is generating power!
Most od the stars in my review go to the customer support team. Deb, Sarah, and Hunter especially; each was responsive ans receptive and helped to clear up the confusion when it would manifest. -
Giving 2 stars since 2.5 isn't an option. Its not that it is a bad company. They just don't seem to be competent. We have had their solar panels for a couple of years now and it has been a very rough road. At first, we were told that we don't use enough electricity for the program. Then we were told that we could purchase as long as we bought 2 extra solar panels to meet the minimum requirement. So we bought the "2 extra." Unfortunately, they haven't produced enough electricity to meet our needs so we are paying for solar panels and an electric bill. There was also the numerous times our panels went down. We lost months of production and had to have them come out to repair multiple times. After a few months with no production and multiple repair technicians, they finally found a loose neutral wire was causing the issue. When we asked to be compensated for their error, we were denied. I would definitely recommend finding a solar company that stands by their work and makes it right if they make a mistake. I wish we had gone with a different company. I wish our "2 extra" panels produced enough electricity to meet our needs. I wish we hadn't have had to push and push and push to get the things our salesman promised us (electrical panel upgrade and attic insulation). I wish I had done more research before choosing this company. I am now stuck with a system that is insufficient.
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FYI, Solar Advocates is essentially a front for this scam of a company. They claim to work with city officials to streamline the process, claim they're just having you sign for permits, and then you suddenly find you've signed a contract with 1Solar (who are never even mentioned) and in the fine print there's only 3 days to renege by mail. 1SOLAR AND SOLAR ADVOCATES ARE A SCAM. Start with your city's recommended solar partners and go from there. I guarantee 1Solar isn't one of them.
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Door knocker implied they were with the local energy company so i set an apppintment. Salesman has no idea the cost of anything, had no experience in solar other than sales. when he proposed a price i countered with the cost of the system currently sold at CED the young man had no idea and kept eluding to the cost of the system being more than i expect... i install panels for a living, dont trust soft handed men