All reviews for ComfortPros Heating & Cooling

Our experience with this HVAC company was exceptional, with each team member, including Jermaine and Lucas, demonstrating professionalism and responsiveness to our questions and concerns. The AC repair and installation services in Colorado Springs were carried out with the highest regard for our property and time. We were astoundingly pleased by their commitment and effectiveness.

Lucas is highly skilled and professional. We had an engaging conversation during the air conditioning check-up, and he completed the work in no time! I reached out to ComfortPros Heating & Cooling early in the morning and Lucas arrived just an hour later, all the way here in Colorado Springs. He even managed to befriend my Great Pyrenees pup, who's not usually comfortable with strangers. I would absolutely recommend their services!

Honest and professional, Lucas was real down-to-earth. We were in a bind, needing to replace a 30-year old AC unit that we just didn't have the funds for. We were getting by using 3 portable Toshiba AC units in certain rooms, which were fine when the weather in Colorado Springs was mild, but struggled as the summer heat ramped up. Once we knew we had the necessary funds on the way, I reached out to Lucas. Discovering that we were still without a functioning central AC, he was quick to step in. Dropping everything, he dashed to my rooftop and got the old AC unit working temporarily, for a very reasonable price, mainly for the used part. He barely charged for his labor. His actions really showed his character. It wasn't about the money for him, he genuinely wanted to help a family in need. Just last week, Lucas and his partner, Jermaine, installed a new Trane AC unit for us. Can't express how grateful we are, Lucas. You're truly one in a million.

Fantastic crew! The folks answering the phone are consistently courteous and proficient. Lucas executed an outstanding job installing a new AC unit in our garage and restoring our cooling system to full functionality after another service provider couldn't. He was friendly and diligent — we couldn't be more pleased with our encounter! Would recommend them 10/10 to all we know. Plus, they are an eco-friendly service, appreciated that all of our bills and receipts were delivered immediately via email. What a great AC repair service in Colorado Springs!

my wife and i needed ac repair for our home in colorado springs. after calling, lucas helped us set up a time for an estimate. he gave us a fair price, similar to other quotes we got. lucas was friendly, professional, and really knew his stuff about ac systems. soon after, another team member came by to check what needed to be done. the crew showed up right on time and got to work fixing our ac unit, cleaning the system, and making sure everything was running smoothly. the whole process was fast and done very neatly. we are very happy with their attention to detail and how professional they were. i would definitely recommend them to anyone who needs ac repair services.

I've been utilizing ComfortPros Heating & Cooling for both my office and personal home in Colorado Springs. I made the switch from another provider two years ago when they significantly increased my yearly maintenance fee. Since then, ComfortPros Heating & Cooling has been fantastic. Their prices are very fair, and their work and communication are top-notch. Just to illustrate their efficiency, Lucas had a new gas valve installed in my AC unit within two hours of my call. Truly amazing service.

my heater had a heating issue. i reached out to ComfortPros Heating & Cooling and they set up a diagnostic appointment for the following day. Lucas was the technician who came by in the morning. he was a really friendly and patient individual. he quickly identified the issue, thoroughly fixed it, and took the time to explain the repair process in detail. even more impressive, he called me the following day to follow up and see how my heater was doing. i was really impressed with his dedication and responsibility, and i'll definitely turn to them for any future heating repair needs.

Absolutely fantastic. Lucas and his team have consistently provided excellent service. My spouse is physically challenged and relies heavily on our reliable heating system. Unfortunately, we've had numerous problems with a brand new heater installed incompetently by another company. However, Lucas took the time and energy to correct and completely redo the mess created by the poor installation. He's been honest, diligent, and treated us like family! We won't consider anyone else for our heater repair needs in Colorado Springs. If you need a heating system installed or fixed, ComfortPros Heating & Cooling is the company to call! Thanks so much, Lucas!

My interaction with ComfortPros Heating & Cooling was truly delightful. Jermaine and his assistant Lucas arrived promptly, showcasing their professionalism. They demonstrated a comprehensive understanding of HVAC systems. They took the time to explain their tasks and the reasoning behind them, patiently addressing all my inquiries. Our new ducts have significantly improved the air flow within our home. Impressively, they managed to install a vent in our enclosed porch, a task other companies claimed was impossible! The job was performed excellently in Colorado Springs. Hats off to their exceptional service!

jermaine did what other companies didn’t—he treated us honestly and gave us great service. we had a maintenance plan and called for help when our furnace stopped working. the first company told us the whole unit was broken and had to be replaced, making us set up a meeting with their sales team and leaving us cold. thankfully, jermaine from ComfortPros Heating & Cooling came over quickly, explained that while the furnace would eventually need replacing, he could get the heat working and order the needed part for now. we really appreciated the honest advice and fast service. we’ll definitely stick with them for our hvac needs.

when my furnace stopped working, i tried to fix it myself and was looking for a spark igniter. i called around and lucas was really helpful over the phone. he suggested ordering the part online since most places charge a lot for furnace parts. i did that, but unfortunately, the spark igniter wasn't the real problem. since lucas was so helpful before, i called him again, and he was able to come out to my house the same morning. he figured out what was actually wrong with my furnace really quickly and had it running again in about 15 minutes. he also took the time to answer all my questions and explained what he was doing. it's not easy to find furnace repair pros who are honest and know what they're doing, but lucas really is both. if you need your furnace fixed, especially with how cold it gets in colorado, i definitely recommend calling these guys.

i picked comfortpros heating & cooling after seeing all the positive reviews online. i just moved into my house in colorado springs and wanted to get my ac and furnace checked before the weather turned cold. i also bought a new thermostat and needed it installed. another company i called said they couldn’t come out for weeks, but when i reached out to comfortpros, they scheduled my service just two days later. lucas came out, explained everything clearly, and made sure my system was running smoothly. i felt confident trusting their advice and was glad my ac and heat were ready for colorado springs weather.

It’s only been a few days since I had new ductwork, a furnace, and a condenser installed in my home. The team finished everything in just three days, arriving right on time with two crews on the first day. They worked quickly, were very professional, and made sure to answer all my questions. If there was something they weren’t sure about, they checked with their office and got back to me. There were even a few things not included in the original contract, but they still took care of them without any extra hassle. The cleanup after the job was also done really well. I have used their furnace repair services before and had a great experience, so I knew I could trust their work even though the price was a bit higher than others. The quality was definitely worth it. I would give them a 5-star rating and recommend them to anyone looking for excellent furnace repair and installation.

I needed to get my furnace checked because I wasn’t satisfied with one of the big HVAC companies that did maintenance for me before, so I started looking for other options. I saw a good recommendation for ComfortPros Heating & Cooling in a local group, so I sent them an email while I was away in a different time zone. The person I talked to was quick to respond, very friendly, and really knew what they were talking about. They explained the prices clearly and got me set up with an appointment for the following week when I’d be back in Colorado Springs. On the day of service, I got a text with the technician’s name (Lucas) and a photo, along with the expected arrival time. Lucas was very friendly and worked really hard. He explained everything he was going to do with my furnace, and let me know he’d update me right away if he ran into any problems. He did a thorough job cleaning and inspecting the whole system. When he checked the furnace components, he found some issues with the performance. Lucas used his tools to show me readings, and even showed me the faulty parts in person. I had a feeling there was a problem, and he confirmed it—one part had completely failed and another was starting to go bad. Luckily, he had the replacement parts in his truck and fixed everything right then for a fair price. At the end, we went over all the repairs and made sure the furnace was running great. The billing process was super easy, which I really liked. I highly recommend this company for furnace repair and will definitely use them again.

We reached out to ComfortPros Heating & Cooling when we needed furnace repair and a new unit installed for our home. Lucas came by to give us a quote, and we were really impressed with his knowledge about different furnace options. Even though we had done some research, Lucas explained everything so clearly and we learned a lot more about furnaces and what would work best for us. The technicians who did the installation were very professional and made sure to protect our home during the whole process. When it was time to add another furnace on a different floor, we didn't think twice about calling them again. The second installation was just as smooth and professional as the first. We are very happy with the service we received and would recommend ComfortPros Heating & Cooling to anyone needing furnace repair or installation.

We recently had new ductwork installed for our existing heat pump system. Since the new ducts were put in, the air coming from our AC system feels much better. During the winter, the warm air is now actually warm, and in the summer, the cool air is as cold as it should be. The airflow throughout the house is also more balanced—before, some vents barely put out any air while others blew too hard, but now it’s even everywhere. We also used to have problems with the old ductwork causing condensation and dripping water in the crawl space, but that issue is completely gone. The installation process went smoothly, and both Lucas and Jermaine were very professional and polite while working in our home. We’re really happy with the results and believe this was a great investment for our comfort, especially with how hot it can get here in Colorado.

i can't say enough good things about the team that fixed my furnace in colorado springs! i came home and noticed water leaking from the furnace in my basement. i called right away and jermaine showed up quickly. jermaine figured out the problem was a clogged line, got it fixed, and even suggested adding a safety switch to shut off the furnace if this ever happens again. my old hvac company never brought up these kinds of safety features before. great service and fair prices! as a realtor, i only suggest companies i trust and have used myself—these guys are now on my go-to list for furnace repair.

Lucas and Jermaine were both very attentive and quick to respond to my needs. They installed a new air conditioning system in my home, and even coordinated a last-minute crane to lift the compressor onto the roof the same day, which helped avoid any delays in the installation. The day after the job was finished, Lucas stopped by to double-check everything and even went under my house to make sure the old humidifier they disconnected was all set. I was so happy with their HVAC service that I decided to order a separate mini split system from them for an addition that doesn’t have cooling yet. Great team, excellent service, and highly recommended for anyone in Colorado Springs.

Late one night, right when it was freezing cold in colorado springs, my furnace stopped working and the house quickly got chilly. I reached out for ac repair help and lucas from comfortpros heating & cooling came through for me. lucas had the replacement motor I needed and even installed it right there, making sure the heat was back on fast. he explained what he was doing every step of the way, even though I didn't totally get all the technical stuff. I really appreciated how friendly and helpful he was, and how he made sure my family stayed warm. it was a great experience and I definitely recommend this company for ac repair or heating issues.

I highly recommend this team for HVAC service. I reached out with an issue in my central air conditioning—there seemed to be an electrical problem that I couldn’t figure out. They were able to fit me into their busy schedule and arrived at my home just a couple of hours later. Lucas quickly diagnosed the problem as a faulty capacitor, replaced it, and then checked the refrigerant levels. He topped everything off and ran a full system test to make sure everything was running smoothly. In less than an hour, my AC was working perfectly again. I’ll definitely be calling them first for any future repairs or when it’s time to upgrade to a new HVAC system.

i’ve used comfortpros heating & cooling three different times—twice at my home and once for my mom’s place here in colorado springs. the first time, jermaine helped me with a small ac issue at my house. a few months later, he took care of some duct work at my mom’s place. jermaine was always on time, professional, and clear about what things would cost. his work was great. when my ac stopped working recently, i called comfortpros again. i hoped jermaine would come out, but he wasn’t available, so lucas said he’d be over in 30 minutes. lucas arrived quickly and found the problem with my ac in about a minute. he let me know that the part needed wasn’t available right then, but as soon as he could get it, he came back and fixed everything. now the ac is working perfectly and i’m very happy with the service. i appreciate how honest and straightforward they are, never trying to sell me something i don’t need. if your ac or heater needs fixing, call them and you’ll get real, honest work.