All reviews for Falling Star Heating and Cooling

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Great service, great people, great prices. Highly recommend. I give 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Highly recommend Tru. He’s honest, reliable, professional, and great to work with!

An absolutely amazing owner, and even better products. Will be using Falling Star with my house and my families houses from now on!

I can’t speak highly enough of Falling Star. Amazing people with incredible customer service and true knowledge and ability to do the job!

Brad and his team are fantastic! They are professional, educated and great to work with. I highly recommend!!

This is a Great Company! They showed up within 3 hours of the initial call. Excellent Service and Repair. Great service men! I am keeping their number for future service!!!

"I recently contacted Falling Star Heating and Cooling for assistance with my AC unit, and I was extremely impressed with their customer service. From scheduling my appointment to the final repair, everyone I interacted with was incredibly friendly and helpful. The technician who came to my home was knowledgeable and professional, and he took the time to thoroughly explain the issue and potential solutions. The customer support team also followed up with me to ensure that the repair was successful and that I was satisfied with the service. Overall, I highly recommend Falling Star Heating and Cooling for anyone looking for high-quality HVAC services and exceptional customer service."

I am extremely satisfied with the hvac repair service I recently received. The technician arrived on time and was incredibly efficient in completing the repairs. The service was amazing and I am very happy with the results. I highly recommend this service for anyone in need of hvac repair.

Brad and his crew has helped fix and maintain our business HVAC system for a while now, great communication, excellent service

Ken was great! Communicative, fixed my issue day I called. Recommend!!

They did it again! With my place of work needed some extra hot air returns and they came out quickly got the job done and it looks great. It is nice when someone calls you back when you call them!

Falling Star is My HVAC solution. They have been taking care of my system for the last 2 years. They are prompt, professional, trustworthy and great people!

I had Falling Star over for an A/C replacement. They were professional and through with their quote and had it back within the hour. Prices were very reasonable and I look forward to working with them again soon. Thank you.

Joshua was great, he fixed our AC unit and was very honest. I would absolutely recommend this company and will use them again!

Falling Star not only did an excellent job with the service request we put in, but they also provided a great customer experience throughout the process. And they even saved us money by recommending and providing a new furnace filter, which cost much less than the one we were using!

Darb and his team were very professional, friendly, and efficient. They quickly came to our home to fix our heating before the cold weather hit. They were also incredibly affordable. We will recommend this company to everyone!

Had this company come out for duct cleaning. They did a fantastic job, my air feels so much cleaner!

Brad arrived at our house on a Friday for a same day call. We were impressed by the quickness of the scheduling and arrival, as our furnace was not heating the house at all. He found nothing wrong with the furnace and charged me a service fee.

The very next day we call him back to tell him it was still not working, where he quickly found and resolved the issue, and charged another service fee.

I didn't feel it was right to be charged a double service fee and explained the situation to the owner, Josh. He apologized and promptly refunded a service fee. He made me feel like keeping my business was a priority, and also wanted to make sure that his business was providing quality service. I appreciate him taking the time to make things right!

I'll 100% rely on this company in the future!!

Falling Star HVAC installed my new HVAC unit a little over 18 months ago. Not only has the unit saved me money on my cooling costs, but they have also been outstanding with their semi-annual maintenance plan that keeps my unit working efficiently. I would highly recommend Falling Star for anyone looking to maintain an existing system or install a new system. They are local to Colorado Springs and veteran owned. And they don't try to sell you extra things you don't need. An all-around great company and experience.

Falling Star just completed some work that THREE other companies in town could not solve. We bought our older north end home 2 1/2 years ago and had issues with highly mismatched airflow. Some rooms hot and others cold. Other companies tried to suggest “possibilities“ of what the problem might be, but didn’t even take the time to crawl into the crawlspace and give us a real assessment. Brad and Tru responded almost immediately! They gave us an incredible quote and actually got the work completed in less than two days! We also signed up for their service plan. Great company, fantastic team, amazing value and we thank them sincerely for their work! Don’t even waste your time with anybody else. As a small business owner locally, I can tell you that THIS is your company!