All reviews for Solid Rock Heating & Air Conditioning LLC

We had Josh out to do system HVAC maintenance on a home that we were renting. The tenants moved in and had an issue with one of the thermostats. Josh was back at our property within a couple hours and successfully fixed the issue. Because of this excellent customer service we hired Josh and his company to replace both our 20 year old a/c units in this home. Scheduling was seamless, very respectful of the property by laying down drop cloths to protect our floors, communicating his time-line during the project, scheduling inspections. Very professional and I would highly recommend Solid Rock for any of your HVAC needs.

Your tech who came to do a furnace checkup and cleaning in my mobile home -Brandon— was AMAZING!! He showed and explained to me all he looked at and checked and cleaned and after completed went through all he did and showed me where things were in furnace!! He was very professional and knowledgeable and very pleasant while in my home!!!!! He was AWESOME!! Thank you for having such wonderful person working with your company!!! Carol Rheault

Jake did a great job on my AC and Furnace. I didn't feel pressured to buy needless upgrades. He got to the root of what was wrong and made the repairs quickly and effectively. I will continue using Solid Rock in the future.

All correspondence with Solid Rock was professional and pleasant, payment was easy and secure, and pricing is fair. Ernie serviced our unit, and we found him to be prompt, pleasant, knowledgeable and thourough. I will be recommending Solid Rock to my neighbors and friends!

Lee did a great job!! Very thorough!!
Thank you!!

The ac wasn't getting cold and the vents air was week.Jake came out and checked the ac out and found a few problems. He repaired the problems and answered all my questions. He was very polite and knowledgeable. I will recommend solid rock heating and cooling ,I will use them for all my heating and cooling needs.

Solid Rock has been great to work with. They cleaned and tuned up the furnace, ac, and the gas fireplace as part of the same service. We got a humidifier quoted and the installation only took a day. Solid Rock hired electricians and got the system installed and hooked up in a 7 hour day. I will be using them for my AC replacement in the future.

The best company in the HVAC business!! And the guy he hired a few months ago that’s been helping him has always been so helpful and just amazing, he has all the answers to all your questions and if I could give him 10 stars I would!! An absolute must when it comes to any of your HVAC needs!! Thank you for installing my AC, my house has not felt this nice since I bought it.

Joshua is here for our first furnace service, already recommended on nextdoor. The dude is very patient & going above & beyond. Seems like an honest company. Fair prices in 2023 hopefully they don't increase, looking forward to do more business with the company (hopefully they send the same guy or someone as competent).

Josh is always incredible! We have now used him at 3 different homes and he consistently exceeds our expectations. We called Monday to get him to check it out and he had next day availability and was flexible to work with our schedule! For this service, he identified an issue that a previous HVAC company missed and even had a fast solution to get us back to heating our home! Josh always goes above and beyond and we will never use another company for any of our HVAC needs. Thank you Josh for being so professional and always working hard to ensure our furnace is functioning properly! We highly recommend Josh and his team!

Lee did a fantastic job. Friendly and thorough. Thank you!

Great service, showed up on time, communicated well, friendly.

Jake with solid rock heating did our furnace inspection and cleaning and was phenomenal. His attention to detail and hard work is greatly appreciated. Highly recommend Jake with solid rock heating for all your HVAC needs!!

My property management company sent them out for an emergency furnace repair this weekend. Their response was fast and they got here less than an hour later. The gentleman, Josh who showed up was very professional and thorough. He got our heat back up and running, then made sure it wouldn’t turn off again before leaving. Highly recommended!

Seemingly family owned company who has been amazing for every interaction I have had with them. Between pushing up servicing for an inspection contingency to after hours call for a tenant issue, I can't recommend these people enough! They do great work!

Solid Rock HVAC LLC
was solid as rock !
The wife and I have been redoing our house and have dealt with various contractors. Let me tell you, Josh and his team are a breath of fresh air. Not only did they showed up within about an hour of calling.
Their communication, thorough work, and follow up, was far above anything we’ve experienced
Heck forget about five stars I give this outfit 10 stars in my book
Thank you outstanding customer service
Carlos & Maria

Joshua was very helpful and friendly. He helped me understand the unit as we just moved into our rental and experienced issues.

My gas fireplace was acting up, and winter is right around the corner. Joshua not only tested the system to find any leaks or concerns, but cleaned the entire fireplace from top to bottom! He was kind, efficient, and thorough. Such a great experience!!!

Josh and Tiffany are a great, customer-focused team. He quickly diagnosed our a/c issue and fixed it at a reasonable price. Will definitely use them when we need to replace our heater. Highly recommend.

One of the best techs (Jake) I have ever had the privilege of working with. He is professional, thorough and detailed in performing all aspects of the job at hand. Would highly recommend. Will be my first call in the future for anything HVAC related!!

I recently had my water heater repaired, and I’m thoroughly impressed with the technician's work. They diagnosed the issue efficiently, identifying an error code related to the smart valve gas valve (TCO or Pressure Switch Failed Open). They also discovered a blockage caused by dead moths in the exhaust pipe and addressed it thoroughly by cleaning both ends of the pipe and ensuring it was clear of debris.
Their attention to detail was commendable, as they tested the flue draft, pulled and cleaned the burner assembly, and meticulously checked and tested components like the pressure switch, flame sensor, igniter, and inducer motor. All readings were within the proper range, ensuring the water heater operates safely and effectively.
After completing the cleaning and testing, they ran the water heater for 10 minutes with no issues, and no error codes remained. They even checked for gas and CO leaks and found none. Overall, the service was professional, precise, and thorough—restoring my water heater to perfect working order. Along with a military discount Highly recommended!

Thanks Joshua and Coworker!