All reviews for ComfortPros HVAC Service

A couple of years ago, they fitted a brand new HVAC unit for me and since then, I've been using their services for biannual maintenance on this and another unit. Their team, which includes members like Collin and Bernard, is always punctual and honest. I've always received top-notch service, with no attempts to upsell me something I don't need. They're very efficient, getting the job done quickly, and I couldn't be happier with their service in Denver.

from the very first email response all the way until the installers walked out my door, i was treated with a lot of respect. jamie was the hvac consultant i met with, and she really knew her stuff. jamie listened to all my concerns about my heating and air conditioning, and answered all my questions in simple, clear terms. she was very patient and made me feel comfortable the whole time. jamie shared her recommendations for what would work best for my home and needs. for one specific issue, she wasn’t sure and was honest about it. she called bernard to get his expert input. together they came by to check out the situation and explained the solution to me in easy language. i decided to hire them! scheduling the installation of my new high efficiency furnace and ac system was quick and easy. when the installers arrived, they introduced themselves—collin, bernard, and jamie—all very polite and friendly. they explained the plan for the day and got right to work. jamie even stopped by to make sure everything was going well. they kept their work areas neat and safe, and always checked with me if any concerns came up. they explained my options and made sure i understood everything. they even found some plumbing problems i never would have known about until later! they kept me updated throughout the day, including when they took lunch breaks. at the end of each day, they gave me a report of the day’s work, what to expect the next day, and who would be coming. each day was the same—hard work, lots of smiles, and everyone was super friendly. on the last day, they finished up and walked me through the new hvac setup, gave me tips, and answered all my questions. i had gotten five different estimates for this job, and their quote was right in line with the others. the professionalism and care they showed for my hvac system were much better than i expected. i highly recommend them!

Collin from ComfortPros HVAC Service in Denver showcased extraordinary communication abilities, giving a comprehensive explanation of the needed AC repair work. He also offered me an outstanding deal and set up a new, straightforward thermostat. The team at ComfortPros HVAC Service is grounded and I highly appreciated their service.

Our AC stopped working last night, so I called for repair this morning. The person who answered the phone was friendly and really seemed to care about helping us. They said a technician could come by after 5:00PM. Bernard called before 5:00 and showed up a little after. He was very professional and got straight to work. In just a few minutes, he found the broken part, explained the repair cost, and replaced it. Bernard also checked a couple other things to make sure everything was running smoothly, and had our air conditioning working again quickly. We’ve used this company before for both our furnace and AC, and both times the repairs were quick and easy. If I could, I’d always ask for Bernard. I highly recommend their AC repair service—definitely 5 stars!

i am extremely satisfied with the hvac service i received! this team is top-notch, with plenty of experience and a deep understanding of their work. they were very detailed in their approach, and their pricing was fair. you can truly trust this company as they operate with integrity and honesty. my furnace was acting up on a chilly snowy day, so i called in the morning, and they arrived to fix it in just a few hours! they quickly identified the issue and knew exactly how to resolve it. the service was outstanding! if you need something diagnosed and repaired, reach out to them before considering a new furnace. if a repair is possible, they are the experts who can handle it!

Jamie was a truly reliable and straightforward furnace repair technician. If it were possible to give him 500 stars, I certainly would. Previously, we had a different service provider tell us that we needed an entirely new furnace system, which would cost us a small fortune. They quoted us a whopping $23,000 for a new unit. However, a friend recommended we try a different service, and that's how we ended up with Jamie. After explaining the previous diagnosis, Jamie swiftly assessed our system and found a much simpler solution. He managed to have our furnace up and running again within an hour. We were incredibly grateful for Jamie's honesty and efficiency. It's refreshing to know that there are still genuine and honest professionals in the furnace repair industry!

We're absolutely delighted with the exceptional job ComfortPros HVAC Service did on installing our new AC unit and filter system. From start to finish, the work was top-notch. For anyone in Denver who needs this kind of service, I can't recommend Bernard, Collin, Erik, and Jamie enough. They truly exceeded our expectations.

Starting with the consultation, it was impressively thorough and enlightening to the point where I felt ready to start my own HVAC business. Bernard laid out all my options clearly and also explained any potential additional work. I spent about an hour discussing all things AC. Following this, a new unit was installed in my home. They took excellent care to lay down protective coverings to keep my floors clean. Without any unexpected complications or missing components, they smoothly completed their work - which further emphasized the value of that initial consultation. Once they left, my house was just as clean as it was before they arrived. They tidied up everything and now I'm the proud owner of a top-notch AC system. Additionally, Jamie is scheduled to return tomorrow to review all the work done and explain the functionalities of the new thermostat.

I’m updating my review after a conversation with the owner of ComfortPros HVAC Service. The owner, Collin, reached out to discuss my concerns and informed me that the technician I was dealing with, along with a pushy sales representative, has been let go. He even offered me a full refund, which I didn’t expect but appreciated, as a good business owner should always be willing to do that. The reason I didn’t give a full 5-star rating after speaking with Collin is that while I believe he is genuine, he could improve by providing personal contact details or a way for customers to reach him directly with concerns on his website. When I had my issue, I had no idea that the owner was available and willing to help, and I didn’t know how to contact him. Collin is a dedicated local business owner who genuinely cares about maintaining integrity in his company. I had a previous experience where I felt uncertain about the honesty of the service I received. Initially, I was quoted $85 for an assessment of my broken air conditioner. The technician came out, cleaned the unit, and claimed that the compressor was broken. He also mentioned an oil leak without me checking it with him, which led me to believe I needed a whole new unit, including a new furnace. I ended up paying around $185 for what turned out to be an incomplete cleaning and incorrect diagnosis. A friend of mine, who works in corporate HVAC, came over to take a look. He found that the unit was still very dirty, so the cleaning was not done properly. He discovered that the compressor in my air conditioning system was the wrong type, installed by the previous homeowner, and it was indeed broken. We searched for the oil leak together, and to our surprise, there was no sign of one at all. There was another technician from a different company who was supposed to come out to provide an estimate for a new unit, but he never followed up. Perhaps he realized that the previous assessment was inaccurate. My friend then found the correct compressor for my unit, and after topping off the coolant, my air conditioning was working perfectly. Overall, I appreciate the follow-up from Collin and his commitment to customer service.

Recently, I reached out to ComfortPros HVAC Service for an urgent furnace repair, following a sudden breakdown the night before. Their booking process was swift and hassle-free. Erik, Jamie, and Collin, the technicians, arrived punctually and managed to complete the inspection and repair within a half-hour, ensuring I only had to cover the service call fee. I'm pleased to say my furnace is back to operating smoothly. Given this positive experience, I intend to rely on their services for any future HVAC system repairs and am even contemplating enrolling in their maintenance program in Denver.

The installation of my new furnace along with the promise of lifetime maintenance and cleaning was offered at fair prices, including air filters and all necessary work. Today, my system was cleaned and inspected by Bernard, who was punctual and knowledgeable. Arranging appointments is a breeze, and I appreciate not having to navigate through automated systems to reach a real person. I'm consistently able to secure an appointment within the same week or even the same day. Located in Denver, this HVAC service is highly recommended.

I had a fantastic experience with my HVAC system recently! My AC was giving off a strange odor whenever I turned it on, and after some research, I suspected it might be due to dirty sock syndrome. I looked into some DIY solutions and called a few local handymen for quotes. They all told me it would be a complicated process, requiring coil checks, replacements, and maybe even a full AC unit replacement! Wanting a clear and reliable answer, I did some more research and found a great HVAC service. Their customer support was excellent right from the start. They quickly set up an appointment and kept me informed about when help would arrive. Bernard was the technician who came to help, and he was truly outstanding! He was one of the friendliest professionals I’ve ever dealt with and diagnosed the issue right away. The best part was that the solution was super simple! He showed me how to prevent the problem in the future and resolved it in just five minutes. I’m so glad I reached out for help, and I couldn't have asked for better service! Amazing value, quality, and support! 100/10!

Revised Content: Update: My heater worked perfectly throughout the winter, but one cold Saturday night it suddenly stopped working. I dialed the office number of ComfortPros HVAC Service at 730 on a Sunday morning and Bernard responded to my message instantly. They were at my home by 9am the following morning (Monday) and had the heater up and running by 1030am. They didn't charge me anything as I was still within my 1-year labor warranty. Their service was exceptional and their team was extremely professional. I had approached about five different heater repair businesses and ComfortPros HVAC Service was the only one that suggested I downsize my unit to save some money, based on the size of my home. My heater was struggling during a week of freezing temperatures. I called around for help and a different repair company found a leak that had drained all the coolant from my system into the attic. When I heard their quote to fix or replace my system, I was stunned. I thanked them for their time and asked them to leave. I then contacted about five different businesses, and ComfortPros HVAC Service was the best by far. They were the only ones who took the time to explain all my short-term and long-term options to help me save the most money. Jamie, the technician I worked with, took care of everything and was always available by phone, email, or text. The only hiccup we encountered was a delay in a part from a warehouse. Jamie went above and beyond to track down the issue and arranged for Erik to drive to the warehouse and pick up the part for me. The next day, their team came out and installed the system in about six hours. The system has been working flawlessly ever since. The smaller unit has had no trouble heating the entire house and is much more efficient and quieter than my old one.

i had a really great experience with comfortpros hvac service! i talked to erik on the phone about my furnace not working properly. instead of pushing me to schedule a visit, he walked me through some troubleshooting steps right then and there, and we actually solved the problem together for free. turns out my old pressure switch was the issue and will need to be replaced eventually, but erik even offered to give me a working one from his shop if i need it. now my furnace is working again, just in time for those chilly denver nights. erik was super honest and helpful, and you can tell he really cares about his customers. if you're trying to choose a company for your hvac needs, you won't regret going with them.

The team had great communication, with Collin, Bernard, and Erik keeping me updated through calls and texts before and during the install. The installers made sure I knew who was coming and going, and always checked to see if I had any questions throughout the whole HVAC installation process. They were flexible with my unusual schedule and always friendly! Getting a new A/C unit with ductwork, a furnace, and a tankless water heater was a big investment, and I’m glad we went with this company in Denver. Everything was finished in just two days, and the care and quality in their work really shows!

we've counted on this company for years to keep our old furnace running, and they've always done a great job with regular maintenance and repairs, like fixing the blower motor or replacing filters. when our old furnace finally stopped working, jamie gave us a fair estimate for a new system and made the whole process easy. they scheduled the installation quickly and finished much sooner than we expected. our new furnace works great and kept our home warm all winter, even during those really cold colorado nights. as a nice surprise, they sent a thank you package with a custom mug and some homemade cookies, complete with the recipe. we really appreciate supporting a local, family-owned business like this one, and they're definitely one of the best around!

Collin was friendly, professional, and clearly knew a lot about HVAC systems. When our almost-new AC unit stopped working during one of the hottest weeks in Denver, we were really stressed out. Thankfully, Collin quickly found the problem and explained everything to us in simple terms, which made us feel much more comfortable. I was a bit worried about the repair costs, but after checking online, I found their prices were very fair for the area. Collin also went out of his way to suggest ways we could save some money on the repair. They came out to diagnose the issue the same day we called, and once the part arrived, they got our air conditioning fixed by the next business day. I definitely recommend them for anyone needing HVAC service in Denver.

i’ve been using comfortpros hvac service for a few years for heater repair and maintenance. they always arrive on time and their prices are fair. every year, bernard would check my old furnace and honestly explain it might not last much longer, but he still got it running for another season without pushing me to buy a new one before it was needed. when my furnace finally quit working, they were amazing with helping me through the heating loan process so replacement was easier. they even let me borrow space heaters so my family could stay warm during the repairs. everyone on the team is friendly and helpful. i’ve told my neighbors to call them too, and they all have good things to say.

ComfortPros HVAC Service did an outstanding job fixing our heater in Denver. Their technician, Bernard, really knew his stuff and explained everything clearly. If you’re thinking about upgrading or repairing your heater, here are a few helpful tips from my experience: - Mitsubishi systems are extremely reliable for both heating and cooling. - For energy efficiency, aim for a system with a SEER rating between 14 and 20. These tend to be the most dependable. Higher SEER ratings can sometimes be less proven and might have issues. - If you can, get a mini split system that has Wi-Fi controls. Being able to adjust your heater from your phone is super convenient, especially during cold Colorado winters. - It’s worth spending a little more upfront for a system that can both heat and cool your home. When I upgraded, it was only a bit extra for a dual-function unit, which has been really useful. - If you’re adding a new heater to an existing home or planning for future additions, think about how many rooms you might want to heat down the line. We had a larger compressor with a branch box installed, making it easy to add more mini split heads later without extra wiring. All in all, I’m very satisfied with the results and the warmth in my house now. Highly recommend if you need heater repairs or upgrades in Denver.

After talking to several AC repair companies in Denver, most were either too expensive or never got back to me. Finally, I found ComfortPros HVAC Service. The person who answered my call was friendly and patient with all my AC questions. The first company that came out wanted $89 just to check my air conditioner and then quoted me $4000 for repairs, but Jamie from ComfortPros checked the system for free and offered two options for a new AC unit at a very fair price, plus was super helpful the whole time. Since we had just bought a new thermostat and didn’t have a liner, Jamie also gave us discounts—$115 and $305 off—so the total came to just $2207, with great 18-month no-interest financing. When Bernard and Erik came out to install the new air conditioner, they were professional, friendly, and answered all my questions. They finished the job quickly and everything works perfectly. I would definitely recommend ComfortPros HVAC Service for anyone needing AC repair or installation!

We really appreciate the service from ComfortPros HVAC Service. They are always on time and do excellent work on furnace repairs. Erik came out when we had a coil leak and quickly got our furnace working again, even topping off the Freon and making sure everything was running smoothly. The follow-up visit to install new coils was handled just as professionally. The costs were fair for the quality of service and parts provided. It's a good idea to talk with Erik beforehand to fully understand the warranty and any possible charges. We're glad to have a trustworthy company keeping our furnace in top shape.