All reviews for PureComfort HVAC Service
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When my furnace started giving off a strange smell, I reached out to PureComfort HVAC Service. Roger came out quickly, found the problem fast, and explained all my options for fixing it. We ended up needing a new furnace, and the installation process went really smoothly—they even put in a new thermostat and made sure I understood how it all worked. Later, when I tried to use my AC for the first time in the warmer weather, it wouldn't turn on. I called again and they sent Derek over right away. He figured out that the thermostat had an internal issue and wasn't sending the right signal to the AC. Luckily, he had a new thermostat in his van, swapped it out, and got everything running perfectly. The team does great work and always makes sure things are done right. If there’s ever a problem, they fix it quickly. I highly recommend them to anyone needing heater or AC repairs or installations.
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derek and roger from purecomfort hvac service were impressive. roger took the time to explain to me what he was working on with the hvac system and the rationale behind it. they showed up on time in denver and were very pleasant. they finished the work proficiently and even offered some valuable advice on what i should do next with my aging hvac system.
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Marvin did an outstanding job ensuring I was comfortable and secure by fixing my air conditioning unit. I admire AC systems, but it's been difficult to find technicians in Denver who are knowledgeable about them. Marvin is exceptionally skilled. Highly recommended!
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i had an ancient floor furnace that needed a new thermocouple, which i had tried to replace myself. the pilot light went out and in came derek from purecomfort hvac service. he replaced the thermocouple i'd messed up due to my lack of knowledge. in less than an hour, my furnace was repaired for $234 and it's now running like it's brand new. they even fixed my incorrectly installed flue. in simple terms, these pros corrected my errors at a fair cost and now i don't need to stress about my thermocouple burning out again. highly suggested.
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During a particularly freezing and snowy weekend in Denver, our hvac system decided to stop working. Luckily, the emergency technician, Derek, was swift to respond and patiently walked me through a possible fix over the phone. To my relief, it worked! Derek advised that a system tune-up might be beneficial, a suggestion I readily accepted. As promised, they reached out a few days later right on time. When roger, the technician, showed up today, he embodied professionalism, wearing a mask and thoroughly explaining his methods and results. Plus, the price was impressively affordable!
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five stars just isn't sufficient for roger and the entire crew. we can't express enough gratitude for all the effort they put in when setting up our new furnace. every detail was thoroughly checked during the process. from the initial stages of our services right to the end. roger even checked in a few days later to ensure there were no leaks and everything was functioning properly. roger and his team made us feel like part of the family, which means so much in this day and age. they were incredibly respectful of our property and ensured they cleaned up well after the job.
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I've been a loyal client for a long time now. I have two properties in Denver that they service every year. Their HVAC maintenance program is really beneficial. Derek was not only professional and efficient but also knowledgeable. He took the time to explain what he was working on and the HVAC services they provide. I'm a very satisfied customer. Thank you!
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Our HVAC system broke down on a freezing winter night at 3 AM. I held out until 5 AM before starting to make calls. PureComfort HVAC Service responded to my call within 5 minutes. Marvin showed up at our place promptly and presented us with two options: repair the 20-year-old HVAC system or install a new one. We opted for a replacement, and marvin ensured we had warmth that same day. He was professional, friendly, and respectful of our home, keeping us updated every step of the way. Once he finished the job, he left our home as clean as it was before he arrived. The service comes with a great warranty and includes free cleaning and filter replacement for 2 years, at no extra charge. I genuinely have nothing but positive things to say and would highly recommend their service. Great job, marvin!
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The technician who showed up was experienced, professional, and sincere. Derek conducted a diagnostic test on my two HVAC systems and provided a well-informed suggestion. Derek was punctual, dependable, and I would recommend him and PureComfort HVAC Service for any of your heating and cooling requirements. Thank you for the excellent service. A happy customer from Denver!
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Derek showed up promptly, even though it was late in the evening and he was the on-call technician for the night. He carefully explained my options, comparing the cost of purchasing a new HVAC system versus repairing the existing one. Marvin, one of their sales representatives, also provided me with detailed information about the cost and process of getting a new HVAC system. Although it turned out to be too expensive, Marvin was very helpful and pleasant. Both Derek and Marvin were clearly interested in what was best for me and demonstrated exceptional professionalism and care. In the end, Derek repaired the old HVAC system, as it was a reasonably priced fan motor replacement on a 17-year-old system that was otherwise in excellent condition. He kept me updated every step of the way and worked quickly on a chilly Denver night when I needed heat. The HVAC system is still working perfectly. Much appreciated!
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i really endorse the services of PureComfort HVAC Service. Our AC repair technician was Roger, and he was terrific. He showed up right on time as planned and took the time to explain the problems with our system. Not only did he fix the issue effectively, but he also offered useful tips on regular maintenance of our AC unit to ensure it keeps running smoothly in Denver. Overall, it was a superb job!
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Fantastic experience! Rapid diagnosis and significant enhancement of our propane HVAC system's performance were achieved, a system that PureComfort HVAC Service didn't even install originally. In just a few days since Derek from PureComfort HVAC Service attended to it, our Denver home has a noticeably improved warmth - all due to correcting the previous incorrect propane settings. So thrilled we decided to give them a call!
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roger really went the extra mile when i needed help with my heater. i called about a problem with my combi boiler, and unlike most people who rush you off the phone, roger spent about 25 minutes talking with me about what was going on. he even had me send pictures of the unit so he could check things out closely. he clearly knows a lot about these complicated systems, so i’m sure he’d do great with any heater or boiler issue. later that evening, roger called me back and explained what was wrong and what to do next. he’s a real expert with heating repairs and very patient. if you need heater repair in denver, i definitely recommend getting in touch with them.
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I decided it was time to get a new furnace installed in my home. Initially, I thought I could save some money by hiring an unlicensed technician for the job. It turned out to be a major mistake. I ended up with a furnace that didn’t work properly and a tangled mess of wires in my attic. With the intense heat this past year, I knew I couldn't let my family suffer through another season without proper cooling. I started looking around for reliable services and was referred to a heating and air conditioning company. I must say, the team was incredibly professional and detail-oriented in their work. Marvin, the lead technician, was very punctual, polite, and shared plenty of useful information. For a fair price and top-notch workmanship, I wholeheartedly recommend them for your furnace needs. I even took before and after pictures— the chaotic ones were before the work was done, while the neat one shows the impressive results after the installation.
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I can’t thank the AC repair team enough. My phone wasn’t working this morning, so Marvin from the office couldn’t reach me to let me know they could fit me in for service today. Still, he managed to contact my wife and got everything set up without me knowing. Instead of moving my appointment back, they made sure to help me as soon as possible. When I got home, I met Roger and Derek, the technicians. I was really impressed! They worked in extreme heat—probably over 100 degrees—and installed our new AC system in just a few hours. Roger and Derek were professional, respectful, tidy, and answered all my questions. I couldn’t ask for better service. I will definitely call them again when it’s time to replace our other AC unit.
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Overall, I had a great experience with their AC repair service. Marvin scheduled my appointment and was very friendly and cheerful on the phone. The technician, Roger, who came to my home was extremely kind and took the time to answer all my questions. He explained what he was doing and gave me helpful tips on how to take care of my air conditioner in the future. The whole process made me feel like I was treated as family, not just another customer, thanks to their outstanding service.
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We have used PureComfort HVAC Service for several homes and different needs, including furnace repairs, a/c checks, and yearly furnace tune ups. Their membership plan, which puts your twice-a-year furnace and a/c maintenance on an easy schedule, gives me peace of mind that our furnace will last longer and keep my family safe. every technician, like derek or marvin, has always been on time, professional, friendly, and answered all our questions. the consistency in their service is why we always stick with them.
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Derek was very knowledgeable and helpful. He came out to our home in Denver to inspect our furnace and give us an estimate for repairs. Derek was thorough and explained exactly what our furnace needed. After getting our estimate, we were able to discuss financing and quickly schedule the installation of our new furnace and air conditioning system. The team was fast and worked efficiently. Even though it was raining on the day of installation, they still arrived and got everything done. We are very satisfied with the service and highly recommend them for furnace repair and installation.
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I had a great experience with PureComfort HVAC Service. When we faced issues with our furnace, we first reached out to another company for help. Unfortunately, the technician they sent didn’t do any proper diagnostics and cut into the back of our furnace without asking. He claimed we had a cracked heat exchanger and insisted we might be at risk of carbon monoxide poisoning, suggesting we needed to buy a new furnace right away. I wasn't convinced and decided to look for a more reliable service. After some research and seeing good reviews, we contacted PureComfort. They discussed our options, and we ultimately decided to replace our 30-year-old furnace with a new, high-efficiency model. They not only installed the new furnace but also our central air conditioner. When we encountered a problem with the air conditioner later, they came out quickly and fixed it under warranty at no charge. Marvin even took extra care to clean the outdoor unit thoroughly. It's refreshing to find a knowledgeable and honest company. I highly recommend their services!
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purecomfort hvac service installed our furnace and ac over ten years ago, and we’ve had no issues with the equipment at all. recently, our old thermostat stopped working, so we tried putting in a new one ourselves, but it didn’t work right. marvin came out just a couple hours after we called. he was super knowledgeable, polite, and honest. we were impressed with how fast he figured out the problem and repaired it. he also gave us some helpful tips to keep our furnace running efficiently. highly recommend for anyone needing furnace repair or help with their heating system.
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Marvin, Roger, and Derek just finished replacing my old AC unit and installing a new energy-efficient air conditioning system at my house in Denver. I’m really happy with how everything turned out. From the start, PureComfort HVAC Service gave me clear options for upgrading my outdated AC and explained what would work best for my home. Marvin was patient and took the time to make sure I understood all my choices and how the new system would help with cooling and saving energy. I decided to go with a Bosch AC unit, and the installation only took about a day and a half. The team showed up on time, worked efficiently, and paid close attention to the details. They also put in a new thermostat, programmed it, and made sure I knew how to use all the new features. They even gave me tips about filter changes and keeping up with maintenance. If you need any kind of AC repair or installation in Denver, I highly recommend reaching out to PureComfort HVAC Service.