All reviews for R and R Heating & Cooling, Inc.

Gary is patient, knowledgeable and extremely helpful. Highly recommend!!

Great service. Fast and friendly. Very knowledgeable. Spent time explaining and recommending service.

Called late on a Friday night. Non-emergency. Came out sat morning and got furnace running beautiful again!

Kelly was absolutely fantastic. Our system is working so much better.

Kelly was out today to fix a pair of air conditioning units. He was friendly, knowledgeable and extremely helpful and even provided some simple maintenance tips..excellent service from them.

Another great experience today, routine service/maintenance and very reassured to see all safety precautions being observed during this health crisis. Kudos to Gary for being prompt, efficient and friendly, as always!

Very helpful company. The installer Gary put in a new Ac unit today and was super friendly and knowledgeable even drove back after his other appointment when I had questions. As well as the office staff being very quick to call back and helping me get answers to all of my questions.

We had a Aprilaire 600 installed by Riley in our house and it turned out great! It is so much nicer having humidity in our house during these cold, winter months.

Technician GARY is awesome!! Always on time, polite and efficient, treats our home with respect and tolerates our overly-friendly Golden Retriever! Prices are fair, appointment times convenient, I highly recommend this business, been using them for 13 years!

R&R installed a humidifier for us two years ago. Since then we have used them for annual maintenance. Exceptional service. Kelly is knowledgeable and takes the time to educate. Highly recommend.

Although this is not the first time we've worked with Kelly at R&R, he just oversaw a major revamp of our entire AC and furnace system. They did a great job, were completely professional, and were able to keep the place clean despite significant wall work. Highly recommend!

Gary came to our house today to service our furnace. He thoroughly inspected and cleaned all parts, and gave us some1 much appreciated suggestions. We were given your company's phone number, and we will certainly pass it on!! We are very satisfied with excellent service and information from Gary!

I mistakenly called R&R when my furnace went out thinking they were the installer and covered the warranty. During that service call, I realized it was, in fact, Now Heating & Air that installed and carried my warranty. By the time I called the correct company who installed the furnace and therefore carried a warranty on it, I knew from R&R that it was the pressure switch that needed replacing. It took 3 separate visits by Now, listening to well over an hour of sales pitching their maintenance plan and desire to re-work my exhaust duct, and $270 in labor to have the part installed (the part was free and covered by warranty). I regret using them because R&R would have done the repair within the hour it took for the original diagnosis and only $90 for the part. Even more aggravating was that on the 3rd visit when the guy arrived with the part, it took less than 5 minutes to install ... and that cost me $270! Very upsetting and aggravating experience!

I felt duped and cheated by the company I used. This was a stark contract to the courteous, professional, and honest experience I had with R&R. Not to mention he totally won me over with his manners in handling his shoes and removing them while in my home. I also felt the office girls were professional and kind far above my expectations, even offering me an additional coupon discount when I called to see how much I was getting cheated by Now. R&R, if I ever have an issue, you will be the only ones I call from now on ... warranty or not!

We came home after a long weekend to find our first floor furnace not functioning. Completely dead. We called R & R as we had used them in the past. Wade was very professional and polite...and was able to diagnose and fix an uncommon issue within 30 minutes. Explaining everything along the way. Needless to say I know more now about furnaces than I've ever known. I trust R & R and appreciate the quality of their work. We will always call them when we have an issue. Thanks very everything Wade you guys are awesome!

Bob and Jordan are simply the best! Bob came out to look at our a/c that wasn't working. 87⁰ in the house! Come to find out the furnace wasn't long for this world either. Gave us some options on moving forward. In the end, we decided to replace both. Gave the go ahead on a Thursday afternoon, and was up and running the following Tuesday. His guys were very courteous and professional and installation was perfect in every way! Highly recommend these guys hands down! Thank you again!

Lived in house for 18 years and have had R & R out to service air conditioner twice now. First time was for the AC not working, but after tech said nothing wrong with AC he checked the fuse box and found the connections in the fuse box were very loose, with a Mr. Electric sticker suddenly present in fuse box. He tightened them up and good to go. Riley came out this morning at 10:01 with a 10 - 12 window. Checked everything out and did much needed cleaning of the box outside and the blower downstairs. Riley was extremely professional, answered all questions, efficient, and very honest. Thats a big one for me: being able to trust the technicians when I'm clueless. Absolutely trustworthy and worth every cent of what I thought was a very reasonable charge.

After my home was damaged in a flood, I needed to suddenly replace my furnace. It was one of the most stressful times in my life as a home owner. Kelly from R&R came out the very same day I called. He was incredibly knowledgeable and helpful, truly someone with a physics professor level of understanding. He took the time to explain everything clearly and helped me make informed choices that have made my home much more comfortable. The entire team at R&R was fantastic to work with, professional, prompt, and respectful. I ended up upgrading the entire system, including a new humidifier and thermostat, and I could not be happier with the experience. I am very grateful for their help, Kelly in particular went above and beyond to help me. I highly recommend this company. You will not be disappointed.

R and R installed a whole house humidifier at our place. Special shout out to Riley, who went way above and beyond to get the installation right despite our complicated equipment. We are very grateful.

I had my HVAC blower motor die and in less than 24 hrs R&R was at my home with a new unit under warranty. Kelly was the name of the technician and he did an outstanding job of not only replacing the unit, but also offering tips on ways our system could be improved over the years and how we could save money with our current system.

Oh, and did I mention that they did all of this around the 4th of July holiday. Great work and great service.

The only reason I did not rate as excellent, because Kelly's work was, is that I had a miscommunication with a few members of the R&R team and also was never told there would be a charge and how much it would be. Obviously I was expecting some charge, but when the first person I spoke with kept saying 'its under warranty don't worry, we will take care of everything and it won't cost you a dime.' Only to find out I had to pay $95 for labor. Again, not a huge shock but it should have been mentioned at some point during our phone conversations.

Beyond that it was great work by a great company. Hopefully I will not have any further troubles with my HVAC but if I do I am confident the guys at R&R will get it fixed right and quickly.

Good/Pricey Service... their 2 year old thermostat decided to stop working and we paid another $180 for the same thermostat they installed the 1st time (plus $95 for the service call)... Apparently not under warranty. I could have paid $50 for the same thing at the store and saved $225.... But that's why/how they make the big bucks. But like said: the technician was very professional the whole 30 minutes he was there.

Work was completed as promised and unit works however they marked up the price of the part 100%