All reviews for MC2 Appliance Service, LLC

Great service!

Excellent service will request them again forsure 👍

Brian was super polite and easy to work with. Will be doing business again!

Brian is very nice and seems super honest and helpful. I would call him with any appliance repair.

I work with a lot of contractors; and this company has been raved about from my clients, and they've always gone above and beyond for us clients, and willing to do emergencies etc. Highly recommend them!!

Great experience. Brian was very helpful, explained everything, and fixed the problem. Would highly recommend. Thank you

They were very thorough in the diagnosis of the problem and fixed it.
They were also very knowledgeable and took their time with fixing it.
I would recommend MC2 appliance to everyone.

Really appreciated MC2 service. Kind, timely, and completed the work quickly while explaining the issue and solution. Will request their service in the future.

Very nice, professional and was exactly on ime with great communication

Chris is the best!! Hands down very experienced knows his stuff. I highly recommend this company!!

I have a home warranty. MC2 is one of the contractors for that company. Technician was very friendly. He did the diagnosis properly and replaced the part within 10 minutes. Its not that I got a free service. Its about the sincerity that made me to write this review. Just want to thank them.

Very impressed with MC2. This is our second time using their services - both times were excellent. On time, excellent communications, completely knowledgeable and prepared. Our service tech (I forgot to get his name!) knew exactly what he was doing, had the necessary parts on hand and got the job done. He also educated us on how & when to clean the filter to help prevent future problems; he also recommended that we use a different dishwasher soap product to get better results. Thank you.

I called MC2 Appliance Service for a dryer repair. Brian got the parts and installed them quickly saving my older unit. He was knowledgeable about my issue and had good communication while coordinating our service call. Don't hesitate to call MC2 Brian is fast, friendly and fair!

Brian provided friendly and professional service for my work order with MC2 Appliance Service. He was knowledgeable and helpful and was able to successfully repair my dishwasher and swap out a part for my stovetop range. I would recommend to others needing appliance maintenance. The company was automatically assigned to be by my AHS warranty.

On site service technician, Brian at MC2 Appliance Service, was prompt, polite, and thorough in his diagnosis and ultimately helped us with our claim with the insurance company to get a new wall-mounted microwave. Would definitely recommend and work with him again.

Our technical Brian was very courteous and helpful. He quickly explained that our refrigerator computer board went out and as soon as the part was in, he came back and replaced it in less than 20 minutes. I also appreciate the text message communication informing me when he would arrive.

Home warranty repair contractor that came out, tried to fix it over three visits, gave up and then referred to another contractor. Don’t waste your time...

I have worked with multiple appliance companies in the past. Working with MC2 Appliance Service was by far the worst experience I have ever had. Unfortunately, the repair specialist did not have adequate knowledge of the components of the name brand washer and dryer. It seemed like a best-case scenario was provided without reason to the cause or attempt to repair the issue. The specialist stated to me in person the reason for the issues but advised differently days later when I received a decision on coverage based upon the notes provided by the company.

Similar experience to one already posted. AHS home warranty sent tech from this company. Instead of trying to diagnose why my refrigerator wasn't keeping food cold, he found every way to tell me that my measurements of the temp with a calibrated thermometer weren't accurate. Food in the freezer was completely thawed and refrigerator was close to 60 degrees, but "nothing was wrong" with the refrigerator. TERRIBLE service. Demanded that AHS send someone else from different company for second visit.

MC2 was referred from our home warranty company, American Home Warranty. Brian came out to diagnose our SS refrigerator that wasn't cooling properly, only keeping the temp at 40-42 when on the coldest setting. He was also getting that reading but since we had the door open prior to his visit he told us to get a better fridge thermometer and call back with those temps to schedule another visit. Ummmm okay. After following back up and leaving three VM's with no response we gave up. Not a professional company, especially for a small business. Do not recommend.

MC2 was assigned by our home warranty company to fix our appliance. The company came out a total of four times. Some of the issues were not resolved, and we were told by MC2 to ask our home warranty company to assign a different technician for future repairs... He clearly indicated that he didn't know how to fix my appliance by stating this. His report to my warranty company noted that no mechanical failures were identified, and no repairs are necessary, yet my appliance is still not fixed. The technician was also unfriendly for such a customer-facing role.