All reviews for My Guy Heating and Air (Firestone)

Eric did an excellent job servicing my furnace and installing a new thermostat! I appreciate his attention to detail, professionalism and willingness to answer my questions.

Erik was extremely helpful and knowledgeable about the work he did on cleaning our furnace and recommending the proper equipment to keep our house air cleaner and better for us. We felt, when he left, that we were going to be much better off because of the work he did and the new equipment he installed. He is to be commended for his professionalism and expertise. We are glad we signed up for the membership with My Guy!

Raiden was extremely professional and friendly. He was polite and helped make sure my mom’s eating unit was in good order. Thanks Raiden!

Bryan came to do a cleaning and tune up service today at our house. Really nice and helpful guy! Will be using them from here on out if we have any heating issues!

Bryan did a great job and provided great service. Answered all my questions and explained everything thoroughly. Overall very satisfied

David Samanns was my tech and he was excellent. He did a very thorough inspection of my furnace and unfortunately there were problems. The video clearly illustrated a serious problem. The home is new to me and previous maintenance was lacking. I hav confidence in his diagnosis

Bryan came out and checked the system in the house I’m currently renting and did a fantastic job evaluating the condition of my furnace. Super friendly and broke everything down in an easy to swallow way so I understood the condition everything was in! Thank you so much!

Eric and Reed were amazing! Very polite, explained everything I needed to know about the issues with my heater system and my options.
I highly recommend!

Jake Davies did an awesome job inspecting my furnace. He took the time to explain things, and was patient and kind to my dog.

The whole team at My Guy creates an excellent experience. While I have older appliances, they do not push me into buying new things. They understand the costs and have opportunities to finance, but still don’t rush me into a decision. They’ve provided options, and at all times are encouraging but understanding of my decisions.

Great company and people to work with. Got the quote and work completed in the same week. 1 day installation with no complaints. Team went above and beyond to do a couple of extra things to ensure my system will last for years. Will use these guys for years to come!!!

Raiden did an excellent job for me today servicing my furnace and he was very professional and thorough in his explanation. I used this company to replace my air conditioner 5 months ago and it went very smooth.
I'll be calling them when I need AC and furnace professionals. Thank you!

Fantastic service, prices, and communication. Made my family feel safe and comfortable. Well taken care of.
Spent a considerable amount of time to diagnosis our problems. In the end we needed a full system replacement (which was verified by two other companies so they were not just trying to upsale).
Their pricing was great and products they offered had excellent reviews.
Install was scheduled quickly. Techs Park, Ivan, and Reid respectfully introduced themselves and did just a wonderful job while explaining everything and treating our house with care.
Overall very satisfied with nothing whatsoever to complain about. Thanks so much!

My guy heating and air always comes through! Called them for an issue with my heater and they were able to get me on the schedule and repaired within an hour of my call. Jake and Bob were very knowledgeable and helpful! Would definitely recommend!

Bryan provided a fantastic and through job. He was friendly and extremely knowledgeable. My dog Towser enjoyed his company as well. I would highly recommend his service.

I have excellent experiences with My Guy Heating and Air.

Eric was the technician who came out to check my AC and furnace on 9/4/25 and had detailed explanations of all recommendations that he made sure I understood. He also sent an email with the repair estimates that included photos he had taken.

Eric was really transparent when I asked if replacing the AC made more sense. Once I decided I was interested in a replacement for my AC, he put me in contact with Josh the same day.

Josh was able to give me quotes and review them the same day. His attention to detail made it easy to choose which products made the most sense for me.

Today, 9/9/25, Park and Reid came out for the install. They were professional, efficient, and took their time to walk me through everything after they finished. They made sure my thermostat was adjusted to the new 2-stage system and emailed pictures of everything they did with my invoice.

On top of all that- everyone who came to my house was great with my cats! In the grand scheme of things, not a big deal. But as a pet owner, I know that little detail can be an issue when having people come in and out of your home!

Bryan did absolutely great work for me as has been my experience with My Guy in the past. Everyone has always been professional and very thorough which I’ve always appreciated. They walk you through everything and take the time to help you understand what’s going on. I appreciate how professional the entire team has been and most recently Bryan’s help!

I have been using My Guy since Leonard started his business. I love the personal attention and detail to the service that I receive. Their pricing is the best that I have found. I have had multiple furnaces and air conditioners installed by them. Bob and David were excellent.

James
Loveland

Eric was our "My Guy" and he was fantastic! He was polite, patient and competent. He explained everything well with out getting into to much detail. He fixed our heater fast which we needed being a brewpub heading into the weekend. Very good experience.

Second review. The AC went down again and Eric came out within hours of the call on a Friday when we had a big party scheduled on Saturday and got it running and cooled down on a Friday night. Excellent service, problem solving and courteous. This guy is phenomenal! My Guy does it again!!

Eric and Raidon came out and fixed our main room heater. Everything is working well now. Quality work and polite!

Thank you Bryan for coming to our home and fixing our heater! Definitely recommend him for anyone needing repairs and maintenance. He came to our home and was very professional and knowledgeable, he was great at explaining the issues that needed to be fixed.

Bryan came out to do maintenance and was so quick! Done in under half an hour! Polite and kind, straight to business and incredibly efficient! 10/10, cannot recommend enough!

We got a phone call with a twenty minute heads up. Discussed everything that was found and Brian gave us the pros and cons of waiting vs getting the extra maintenance done now. Great experience and will use again.