All reviews for Comfort Zone Heating, Air & Electric

Josiah was both approachable and proficient, right from the get-go until completion. We are in the midst of remodeling a house we recently purchased in Monument; Josiah not only installed our hvac system for Comfort Zone Heating, Air & Electric, but also provided valuable guidance on overhauling our air ducts. I would recommend him for any hvac task!

contacting comfort zone heating, air & electric was a breeze, and they quickly arranged an appointment to suit my schedule. ruben arrived promptly in a clearly marked van, his professionalism shining through. he identified an issue with my ac system and resolved it in a single visit! i was truly satisfied with their service. should i encounter any ac problems in the future, i won't hesitate to call them again in monument.

josiah quickly responded to my request for an ac repair consultation. he was exceptional at diagnosing the problem and presented me with several options for my faulty air conditioning unit. before i knew it, the job was scheduled and edward, leading his team, arrived with a new, high-efficiency ac system. they were thorough and courteous throughout their work. edward took the time to explain how the new systems function and how to adjust the thermostat. from beginning to end, the entire experience in monument only took 4 hours. i'm grateful to have cool air circulating again on this sweltering summer day!

Our AC system had been malfunctioning for a month, and we eventually decided to call for a repair. Josiah arrived promptly, maintaining a professional and straightforward approach with us! He was skilled and knowledgeable in AC repair, providing guidance that helped us make an informed decision. We're absolutely pleased with the service in Monument.

my experience with comfort Zone Heating, Air & Electric was fantastic and i'm eager to share about it. edward and his team put in some serious work, dedicating two full days to install not only a new furnace but also a high efficiency A/C, a whole house humidifier, as well as a touchscreen communicating thermostat. on top of this, they added an electrostatic filter and seven new runs in the ductwork to new registers. they even extended the cool air return ductwork by 16ft, which has virtually eliminated the loud, disruptive noise we used to experience when the system was running. it's teams like edward's that we should be supporting!

I can't express enough how terrific this HVAC business is and how great Edward was! He was incredibly helpful and insightful. Even if you're concerned about possibly being taken advantage of by a business, this one is truly trustworthy. They provided me with various options on how to fix my A/C, and gave an honest assessment of the overall condition of my furnace and A/C in Monument. I was truly impressed with their service level. Amazing!

Edward visited our home to provide us with a quote for an A/C system installation a few weeks back. We thoroughly enjoyed discussing the specifics with him and asking all our queries, even the silly ones. We were highly impressed by his evident experience, technical expertise, and sense of humor. Even though his quote was slightly more than others, we believed that he had a much better understanding of the task and what would be best suited for our unique home and requirements. We quickly decided that this was the right HVAC company for us, and we're so thrilled we made that choice! Edward, Ruben and Josiah arrived punctually, right down to the second. What a great start to the project! They put down a drop cloth to avoid any mess and were more than willing to answer even more of our queries. The work was finished ahead of the estimated time (around 7 hours in total, including a thorough cleanup). Before leaving, Josiah took the time to explain how to operate the new wireless thermostat and showed us the purpose of the new components in our furnace room. What a fantastic experience. The utterly professional team did an outstanding job, and our house is now a comfortable 70 degrees. We've said goodbye to window units! We won't hesitate to contact this company for any future HVAC needs. Highly recommended.

I totally appreciate Comfort Zone Heating, Air & Electric, a family-operated business. It's evident why they've been in the AC repair industry for a long period! Their customer service is second to none and the quality of their AC repair work is equally commendable. They've won my trust for all AC-related matters in Monument. Don't hesitate to reach out and give them an opportunity to serve you. I am certain that you too, like me, will become a lifetime believer and customer. Give Ruben or Edward a call - you won't be disappointed!

Our AC unit unexpectedly stopped working late at night. We reached out to several AC repair services the following morning but did not receive any callbacks. Fortunately, one AC repair company did respond to our call and promptly arrived at our place. They understood the urgency of the situation, especially as we were trying to keep our little ones cool in the escalating heat. Josiah, one of their technicians, was highly knowledgeable and explained the problem with our AC unit in detail. We had to get our AC unit replaced, and they immediately got to work. The following day, our home was comfortably cool again, and the cost of the service was reasonable. I appreciate the prompt and efficient service provided by the team, and they genuinely cared for the comfort and safety of my family. I would highly recommend this AC repair company to everyone I know.

During our routine furnace maintenance, we found out there was a problem that needed fixing. Josiah explained what was wrong with the furnace, went over our repair options, and told us about the cost. He didn’t pressure us to replace the part right away. We felt good about deciding to get it fixed now instead of waiting for the part to stop working. Josiah was very patient and answered all our questions. He did a great job with the repair and was also friendly to our grumpy cat.

we've been using the same heater repair service for more than 35 years, because they've managed to gain our trust. they have consistently provided top-notch products, repair services, and customer satisfaction. dealing with Edward and Josiah has been a positive experience. we recently had to replace two heaters. From the first call to the repair service and meeting with Josiah, the heaters were up and running within a couple of weeks. the repair teams are friendly, skilled, and tidy up after each work day. everyone we've dealt with at the company, including the call receptionists, the repair teams, and the office staff, have exemplified excellent customer service in monument.

I want to express my gratitude to Edward for his timely, professional and comprehensive heater repair service. Despite not having an appointment with Comfort Zone Heating, Air & Electric, when I reached out, Edward picked up my call immediately and arranged a same-day meeting. He promptly arrived at our residence in Monument and started diagnosing the issues with our heating system. He discovered that the original technician, who had installed our system just a few months earlier, had overfilled it with too much freon. Additionally, the intake vent housing in the attic had completely detached from the unit. Edward quickly drained some of the excess freon from the heater and then ascended into the attic to reattach the intake vent. Now, our heating system is working so efficiently, it's almost too cold in our house! On a serious note, Edward was exceptional in his service, and I hope his superiors recognize his excellent work. A big thank you to Edward and the team at Comfort Zone Heating, Air & Electric for their quality service!

when it was time to fix my old heater, i got quotes from three different places and decided to go with Comfort Zone Heating, Air & Electric. ruben checked not just the heater, but also looked over the attic and roof, finding a few problems that needed fixing. he made sure those repairs were included in the price, which was still fair compared to others who missed those issues. his attention to every detail, quick and clear communication, and honest pricing made it an easy choice and i'm really happy with the job they did! houses here are all different and sometimes need special solutions, and ruben handled everything with skill and confidence. the crew finished the heater repair and installation super neatly and cleaned up after themselves. i highly recommend giving them a try for your heater needs!

My heater suddenly stopped working late in the evening. The forecast predicted freezing temperatures for the next day and naturally, my heater decided to break down past regular working hours, meaning I'd be faced with after-hours service rates. I reached out to multiple heater repair services, calling each several times. Out of all, only one company was not charging outrageously just for an inspection and had availability in the near future. Edward from this company was dispatched to my home and his service was outstanding! Despite not finding any significant issues, except for our breakers being turned off, he spent at least 30 minutes troubleshooting. The most impressive part was that he didn't charge us for any repairs. We were braced for him to find something to charge us for, but he didn't. He even provided us with advice on heater maintenance and filter upkeep. We are incredibly grateful for the quick and honest service Edward provided. He was professional, considerate, punctual, informative, and never attempted to take advantage of the situation. We will definitely be using this heater repair service in the future and highly recommend them to others!

we needed ac repair for our home in monument, which has no ductwork because of the baseboard heat. comfort zone heating, air & electric sent out a team to install a new ac unit both upstairs and downstairs. they stuck to the original estimate, even though prices had gone up. the best part was how josiah and the crew handled the whole job—they were friendly, polite, and made sure to clean up everything, even all the insulation from the attic. they also explained clearly how to use the new units. they did an excellent job!

I reached out to get an estimate for a new heat pump system. Edward came by the next day to check things out and give me a quote. I had also received quotes from a couple of other places, but Edward really stood out. He was friendly, answered all my questions, and didn't pressure me at all. I chose to move forward and scheduled the installation. Edward was able to fit me in quickly, and the team arrived right on time. They were very professional and had my new system installed and running in under four hours. They made sure everything was clean and tidy before they left. I would definitely recommend their AC repair and installation services to anyone and plan to use them for any future needs.

We had a new air conditioning unit installed last year. When it was time for our annual maintenance check, we called for a cleaning and inspection. The team came out promptly, cleaned the system, and identified an issue. They were quick to address it, found the necessary part, and returned the same day to install it. They truly saved the day! We are grateful for organized companies that prioritize their customers. We are thrilled to have found them and consider them our go-to for any future AC needs. During the same visit, we also asked for a dryer vent cleaning, and they were more than willing to help with that as well. It’s great to have a company that always has someone available to answer calls and resolve our concerns. You don’t see that kind of service often anymore. The technicians are all friendly, knowledgeable, and address any questions we have. This time, we had Edward and Josiah, and they were fantastic!

When my 30-year-old air conditioning unit didn’t turn on this fall, I was referred to Comfort Zone Heating, Air & Electric. I’m really glad I was! Edward was incredibly professional and knowledgeable, and he patiently answered all my many questions. He thoroughly evaluated my home and took the time to listen to my concerns and goals. He provided recommendations, explained his reasoning, and even gave me brochures for the units he suggested. Later, he sent me his official estimate via text and email within a few hours. I accepted the estimate on a Monday, and his team was here bright and early on Wednesday to install everything. Other contractors had mentioned it would take weeks! I’m so pleased with my new AC unit! It's whisper quiet and provides much more consistent cooling. Going above and beyond, Edward also connected power to my Nest thermostat and adjusted the ducts to improve airflow in my kitchen, ensuring it will be cozy this winter. The crew left everything spotless, and I’m all set for winter and next summer!

I recently had a heater installed by Comfort Zone Heating, Air & Electric, and they did a fantastic job. Josiah, Ruben, and Edward were all wonderful. Josiah was present every day until the installation was completed perfectly and ensured everything was done right. The team checked in with me daily to make sure everything was going smoothly and even coordinated with the fuel provider to confirm their arrival as promised. Overall, it was a great experience. I'm so glad I chose them for my new heating system! Comfort Zone turned what could have been a stressful situation into a positive one for my family. We no longer have to deal with any unpleasant odors in our home, and now it's much safer.

Comfort Zone Heating, Air & Electric is truly outstanding! I have called on Edward several times for ac repair at our home, but tonight was the most impressive. Late in the evening, I noticed the first floor was getting colder and saw an error on our smart thermostat. Even though it was a holiday night, Edward picked up my call and patiently guided me for over an hour through Facetime to troubleshoot the problem. He made sure I understood every step and offered different solutions. His patience was amazing, especially since I am not very handy. If I could give 6 stars, I would. I highly recommend their ac repair service to everyone in Monument!

Exceptional service! I was fortunate to connect with Edward and get his contact information shortly before my furnace stopped working. It was a hot day, and he answered my call right away. He quickly came over to assess the situation and worked hard to get my furnace running again in no time. However, it needed a full replacement, and I gave him the go-ahead to proceed with that. Despite the heat in my home, Edward made it happen and had a crane at my house early the next morning to lift the new furnace onto the roof. He kept me updated with photos before and after the installation, stayed in touch throughout the process, and checked in frequently to ensure everything was running smoothly. The entire experience was seamless, and I will definitely recommend this professional service for any furnace repair or heating needs.