All reviews for Asplundh Tree Expert, LLC

Team was neat and efficient. They answered my questions politely. Good job.

All good, great office staff, receptive to all info and calls, thanks Allison and work crews

Thanks for your help in Rhode Island guys!

Impressed with the speed, safety and professionalism. Gary, Nick, Jose and Dante answered my questions and concerns. Tolland and Eversource need to focus on the clearing of the dead trees along the power lines. We have been without power too many times due to downed trees. This year there are so many dead ash and evergreens.

The Asplundh Tree experts were at my house this past week hired by the United Illuminating co. to prune and take down trees which were interfering with there power lines. These trees were 100 ft Red Oaks that were in the power line zone.After signing a form agreeing to have them taken down, I watched TRUE EXPERTS methodically take them down gently never ruining my shrubbery or plants.
They used all the lastest safety techniques and procedures to bring them down. They worked with superb equiptment, never resting only for a short break for coffee in the am and a short lunch break. I am TOTALLY SATISFIED and greatful to Asplundh and the crew. I wish to publicly express my gratitude for a job well done to the following : GF. Jeremy Mcgonical, Crew Chief Xavier Torres, Crew staff Zach Zimrell and Ivan Sanchez. I would highly recommend Asplundh to anyone who wants a professional job done with the CUSTOMER in mind.

The guys were great. They were very conscious of my daughters playescape that was very close to the tree that was being removed. And they also gave us a warning when they were going to run the chipper so my daughter could cover her ears. Most of all they cleaned up after themselves. Wood was stacked neatly and no leaves or branches left behind.

Storm Isaias left our street a wreck. Trevor and Devin came out to assess the street and a limb on the service wires to my home. I'm so grateful they were able to remove the fallen branches right then and there. They were professional, friendly, efficient, knowledgeable, and offered advice on another issue. Thank you again for being awesome and helping us out.

They came through our neighborhood to do some tree trimming around the power lines, so I can't really speak to their customer service/pricing/etc.

But the team that was here were great. Very conscientious, avoiding damaging some young trees we have below where they were pruning, left everything in great shape. They even made sure our trash got picked up (since their truck was in the way of the usual spot). If I need more trimming in the future they'll definitely be my first call.

Nothing but praise for Jordan and his team. Hired by eversource to do work to keep me and my neighbors with power. Jordan was great to communicate with and answered all my questions and concerns. Team did a fantastic job taking down a massive Ash tree that endangered not only the power lines but also my home. Not sure why all the negative feedback for these guys. Tree work is dangerous enough and these guys also do it around all the power lines! Give them a break

They Came out the day after I reported a dead oak tree to national grid. After confirming the plan to take down the tree, they safely and carefully cut away piece by piece avoiding power lines, fruit trees etc. Not one piece of my property was damaged and they dropped the trunk precisely where they meant to. I couldn't have asked for a more professional team. Jeff was especially personable and helpful! 5 stars!

They were working for the electric company cutting problem trees they had a piece fall and break my water meter box, they fixed the damage without a fight like new and were professional in their tree clearing.

They now refuse to take down an ash tree that they originally wanted to cut down but we said no because the ash trees endangered. But you know, they didn't care. But after a long discussion with the crew they decided that they would trim a branch off to make the minimum requirements for a powerline. Now not even a month later the tree died from ash bores. Again if they were so professional, they would know that taking such a large chunk off a tree would make it easy for bugs to get in but they didn't mention that. Now that tree is a safety hazard and can fall when ever it can on the powerlines, which completely defeats the purpose of trimming it possibly and can possibly kill someone. So my question is, why denie that you didn't want to take it down in the first place when you originally wanted to take it down? Oh and another thing, it appears that their employees are more focused on their lunch breaks then actually doing the work. It took them a SOLID WEEK to cut down just 6 trees Louies tree service would do that in a day/day an half.

Update:

One of their employees stoped by to look at the tree. He was very informative and nice. He said that they would be able to cut down the tree in a few weeks. That's better guys. Keep it up like that it this reveiw will be five stars.

Update 2: On July 16th and 17th Asplundh came by and cut down the ash tree. Pretty decent job but the caveat of this job was the time. 2 days to cut down a medium size tree with very little branches that has been dead for 2 years. It would've gone by faster but while one guy was cutting down the tree, the other guy was one his phone. Now, I know that it wasnt his fault because picking up the branches in the danger zone can be hazardous and or deadly for his life. He did sharpen a chainsaw while he was not needed though. But on the other hand, if they had two trucks here, the tree would've been down in a day. But it was a free job funded by CT so it was a win-win. The guys that came by were very professional and nice. Plus, they didnt tear up the lawn and raked up all the sticks that feel down from the tree.

Watching 2 man crew removing 2 large pine trees for National Grid. Never saw a crew take so many breaks.

They were subcontracted by Wallingford Electric to trim trees from power lines. The day they worked in front of my home, literally parked in front of my mailbox, they left a path of destruction. Well, maybe that's an exaggeration, however, there were broken tree limbs, tree debris, and worst of all...my mailbox on the ground. They came to look at it and noted that my 1 piece plastic mailbox had a rotted wooden anchor and the staff stayed it was fine when they left. Well, how do you prove it unless on camera which I have but it's not fully installed yet! So a perfectly fine, standing, full plastic mailbox, now lies on the ground and I get to pay for a new one. They did finally come back to somewhat clean up the mess they left which looked like they had left in a hurry, but refuse to help in anyway in regards to the replacement of my mailbox which was fine until their employees left my location. They offered no help, no resolution at all. They declined any involvement and left us holding the bag and the bill.

Unaware of tree cutting that would be taking place on our property in Norwich. I appreciate that they were clearing for the power lines. I guess that's what was going on. Very clearly it hadnt been done in many, many years. But they took down many trees not just limbs. It's virtually clear cut from the road back 10'-20' atleast. If we'd been informed, we would not have spent hours just recently out there trimming back and planning for privacy from the road. I did contact the town and apparently they don't notify homeowners, as other towns do. Communication would have been key here. I know that is not the tree services' responsibility but the cutting was aggressive.

5/14/26 10:44AM Mile marker 17 (.4) on 91 south. Absolutely wreckless driver. Driving a massive truck (with attachment/trailer like) in pouring rain at high rates of speed weaving in and out of traffic, no turning signal, no notice. Wish I had a dash cam. Literally going to kill someone. God forbid they have to stop quick or more likely they will just barrel someone off the road without seeing them. Huge liability. Going to kill someone. Would’ve taken a picture or video but I actually care about lives of others and drive with two hands on my steering wheel.

Blame Kathrine

Blocks a lane of traffic but had no one directing traffic. Very dangerous.

Guys drive around like a bunch of ding bats

Worst company ever they leave a form to ask to trim or remove a tree that is on power line for bozrah light and power and they said they do then refuses to do it and the power company refuse to help

One of their drivers tried running me off the road on Highway 10. He swore at me and drove dangerously aggressive. I called the police.