All reviews for Grass Helper Lawn

Friendly people and great work done

Great quality work for the price

Excellent product and service at a reasonable price

Great service, friendly people. Best in New England!

The best! The entire Grass Helper crew are pro's that do the job right. When you call for help you get fast responses and great advice.

Ken and his son Jack installed a sprinkler system on our lawn. They were very professional, and answered all our million of questions at least twice. They were very patient and worked very hard. They did a superb job and I would highly recommend them!

We have used Grass Helper services for many years for both sprinkler and lighting installations and upgrades. His staff is cordial and efficient and the workmanship is excellent.

Ken is a super nice guy and did a great job both himself and in supervising his crew. Very responsive to phone calls and texts and was very patient in answering all my questions while earning my business and throughout the installation process. I highly recommend them.

Grass Helper is great to do business with. Recently purchased a home they had installed and serviced for many years. They were very helpful with educating me on the system and did a great job bringing several neglected things current. They made excellent go forward recommendations for things to monitor and repair when necessary. They are not pushy and very responsive. Called and they had a tech out in a couple of days even though this is a busy time of year for them. Glen and Jim have been out to our house and we are very satisfied with the work they performed. I would recommend Grass Helper to anyone looking for a new irrigation system or to give an older one a little TLC. Very Satisfied with their work and professionalism.

Reliable, professional and very reasonable in price. Ken had a challenge with the maze of grass and hardscape we created in a very small space. He tackled the job and we couldn’t be more pleased with the end results.

I have been working with Ken and his team for 13 years. They work on my sprinkler system when needed and also handle my snow removal. Very responsive and they do quality work with excellent technicians. Office staff is great and a lot of fun to work with.

Grass Helper installed and has been servicing my irrigation system for over 30 years. Grass Helper is reliable, fair priced, and they do exactly what I need when I need it. They are the most dependable contractor I've ever used.

More recently, I've started to use Grass Helper for landscape lighting. They quality of the products and installation is best in class. My flag pole and pool deck lighting are beautiful! I am so impressed that I've asked Grass Helper to install additional lighting in the yard.

I highly recommend Grass Helper.

This company charges reasonable fee for the labor but way too much markups for the parts. Plastic sprinkler heads which you can get it for 8 dollars, they charge $25 for the identical part. If you need to replace 5-6 heads, few solenoids and couple membranes in spring, then you need to pay a fortune for the parts.

Reasonable markups with extra warranty added is definitely reasonable but if someone charges 3x of retail price for parts then that's unethical for me.

If you don't care about money then their service is not bad at all. Their technicians are kind and knowledgeable but owner wants to take an advantage by selling parts.

marginal business ethics. don't care about customers.

Grass Helper has not been ethical in their billings. When they turned on our sprinklers after the winter, we found two weeks later that some of the heads were not rotating. When they returned, they charged for an additional service charge. The defect in the heads should have been noted by the service tech when they turned the system on. Also, they were over generous with the amount of time on the billing. I would not do business with this company...and furthermore, they now claim they are downsizing not taking on new customers and also dropping customers.