All reviews for Colony Plumbing

Excellent company, expert service. I had a major heating system issue, and they came out very quickly, diagnosed and repaired the problem, and were very reasonably priced. I have used this company before, and have always been completely satisfied. They are really great, and I highly recommend them to everyone.

The heating service was some 6 months ago. It's mid March 2026 now, and I just had my hot water heater replaced. I called and they came and did the replacement the next day. Again, they provided excellent service and work, and got the work done fast, without any problems. I rate them A+++ or 10 out of 10 stars.

Scott was amazing to work with! When our washer valve was leaking, he returned my call promptly and was the only one who offered to come out to take a look instead of brushing me off with a dispatch fee just for an estimate. He was knowledgeable and friendly (and as a bonus got along with my German Shepherd!) and explained all the components of the job in simple layman terms. He does his work with care and we are very happy with the results!

Scott was very helpful and timely with the issues that I wanted addressed when it came to plumbing in my condo. Would highly recommend.

Quality work. Professional, courteous, and transparent. Highly recommend!!

High quality service. Rapid callbacks. I recommend Colony for all your plumbing needs.

Same day service, professional, cleanup spotless, reasonable up front price, no hidden costs. Highly recommend. Plus just a nice guy and a VET. Thank you for your service.

My heat stopped working on the coldest day in 5 years. Scott answered my call before 8 in the morning on a Saturday. He was there within an hour and got the heat working even though parts were hard to get. He even fixed a safety issue that I was not aware of.

Colony Plumbing did excellent work on our bathroom remodel. The work was completed on time and we are very pleased with the results.

Great service, extremely quick, clean, and very reasonable! You won't find anyone better in town. Scott is an amazing plumber and will get it done for you.

We are very satisfied with the excellent, professional, neat work Scott did repairing and updating our heating system. He is courteous and thorough.

Simply amazing. In a day when many companies SAY that they care and put the customer first? Colony Plumbing "walks their talk." My boiler wasn't acting right and there wasn't any heat in our house - and we have two young children. I called two other "major family business" local companies, at 9am in the morning, one of which had serviced our house in the past.....including delivering oil to us on more than one occasion. Unfortunately for us, even in this emergency situation, I was told by the first "family business," that "someone would get back to me that day, as they had many appointments already..." (they didn't get back to me until the next day in the afternoon????) The second company said they also were too busy, and this is the company that we had our oil delivered from, but that they could refer ANOTHER company to us. I called that company, only to be told that THEY were too busy but they'd try and would give us a call back - which hasn't happened at the time of this writing. Well....I didn't know what to do. I let Colony Plumbing know my situation and Scott (the owner) and his daughter Sarah, came RIGHT OUT to our home. They not only got our boiler going again but told us what caused the problem and how to correct it going forward. Two hours later Scott called me, to check in to make sure that our heat was going and to ensure that our house was warming up. Now ALL of THAT is making sure that a customer is "completely satisfied," and taken care of - as if we were his own family. I can't recommend Colony enough, especially as a sales person myself. I will only be using Colony in the future for my family's plumbing and heating needs. The ONLY negative? Is that THEY don't deliver oil (smile)! Thanks Colony!

I called Colony in an emergency when my furnace stopped working in the really cold weather and they came out right away, even though it was after 4pm. Scott diagnosed the problem, found the part in Hartford, ran into Hartford to pick it up and came back and installed the new part. The furnace works great again. I have used Colony Plumbing for a while and they have always gone above-and-beyond to get the job done. His apprentice, Sarah was also with him and she was helpful in getting the job done quickly.
Colony Plumbing is my #1 plumbing/Heating company.

Best Plumber in CT. I called this guy and he came out the next day to fix my well pump and put in a sediment filter. The new pump works great and he set the water pressure. The water tastes much better as well(pun intended). He also gave a fare price unlike most plumbers who overcharge or want top price and they've only been in the business 1-2 years. Experience is everything. He does clean work and cares about what it looks like and makes sure all pipes are secure. 5 stars to this hard worker. 2/4/2020

I have worked with Colony Plumbing for several jobs at my home. Scott is very responsive, does excellent work, and is professional. I have a great deal of confidence in this company, and strongly recommend them to others.

I was looking for a solution for my hard water and came across Scott who was familiar with the equipment I wanted. He and his daughter did a fantastic job of testing my water and doing the research to get the very best solution for my situation. He even came out on a holiday to make some adjustments to ensure we were satisfied. Scott is a trustworthy person, does what he says and stands behind his work. Highly recommend him for any job, big or small.

We called Scott for an emergency on the coldest day of the year and a Saturday at that and he was at our house within 20 minutes of the call. He resolved our heating issue in less than an hour and did not charge us an arm & a leg like a big company would have. He was polite and even talked to us for a little while about how he got started.
A week later my mom used him for an issue at her house.
Highly recommend Scott.

Scott, the owner, literally saved our thanksgiving by performing a complicated installation of a new range/oven just three days before the holiday. The install required a very experienced plumber since it was being hooked up to propane gas. The existing gas hookup was done incorrectly (not good when your dealing with something combustible) and Scott had the experience and professionalism to do it by the book. Bottom line, he spent the time to do it right and was available almost immediately knowing our situation with family coming over three days later for thanksgiving. His card is on our fridge as he is our new go-to plumber. You won’t be disappointed with his service. He can handle the most complicated jobs - 5 star rating!

We've been using Colony Plumbing for years, for both routine work & urgent issues. Communication & quality of work is top-notch.
Thanks, Scott!

We called Colony on Saturday morning. Scott the owner answered right away and was able to come that day. My husband had noticed a wet spot on the wall and it was getting soft. Scott came around 1p found the issue, and he had it completed and fixed the same day. the same day. He was very nice, knowledgeable, quick service and very clean work.
Price was very fair for what he did. I would highly recommend Colony Plumbing.

Scott was extremely knowledgeable and professional. He immediately addressed all of our issues & knew exactly what needed to be done. His pricing was consistent with other quotes and extremely fair. I spoke with a few places & Scott was the most detailed in his explanation. Definitely would recommend to anyone who needs an honest plumber.

I discovered this morning I needed a hot water tank & was referred to Colony Plumbing by another business I use. I called Scott & he came over within the hour quoted me a reasonable price and moved up an appointment he was due to go to to take care of my emergency need. Scott is friendly & very knowledgeable with over 30 years experience. I would highly recommend him because he does quality work!