All reviews for Krupa Oil Company

Excellent response time service and cost. Best around and we have tried several over the years

Only great service from Krupa , Isabelle is wonderful !! Ask for her she’s the best !!

I just joined Krupa and they have great service and very friendly. Did a great job explaining all the contracts to me!

When I spoke to Isabelle she was very helpful and pleasant.
Chris the service manager gave me a quote for a new boiler. We decided to go ahead with it because of their warranty and their financing. Very down to earth not pushy.

Our AC crashed on Wednesday evening as a result of several close lightening strikes. I called Krupa Thursday morning and they were able to dispatch technicians within 3 hours of my call. In less than an hour they diagnosed the problem and had the system up running with a temporary fix and told me what I needed to make permanent repairs. The Nest thermostat back plate was evidently damaged by a voltage surge of some sort, and a new unit fixed the problem.

We have had the very best service from them since they opened 71 years ago. Krupa removed our underground tank, put in new tank and boiler, installed whole house air-conditioning and serviced everything during that time. We have had few, if any, problems because of that regular, professional maintenance.
We are lucky to have them here.

Krupa replace a hot water heater last year and did a meticulous job. We carefully chose them because of recommendations and very competitive pricing. Yesterday Krupa repaired a malfunctioning central air conditioning unit; again, the service was excellent. If the phone is busy when we call, we leave a message which is returned promptly.

Had a new Boiler installed last week by Chris. An inspection was competed & he was really impressed. Green Bank representative said Krupa Oil did a beautiful job, great workmanship & state of the art products. He asked me how many quotes I received & I said 3. Krupa Oil was the most responsive & easy to work with. They replaced a 68 year old monster boiler in 1 day, in the rain. Highly recommend!!!

Unreliable service, worse customer service. They don't deliver when they agree to and then don't call to let you know. Calls to their emergency number go unanswered for days. Fired!

There not in selling oil or diesel suppesly took over by Cooper oil in New Jersey maybe a scam who knows be very careful

Is this place still open? I have tried to call between 8 to 10 times over a three day period, mornings and afternoons, left a voicemail with my contact and never got a call back. If this place is still in business as it says, the customer service isn’t good at all.

Last year I had to call for oil deliveries rather than automatically receiving them. Service in my home was less than adequate. Not pleased with current company.

These jokers "mistakenly" delivered over 200 gallons of oil in the middle of summer. One of our tanks was weeping and was scheduled for removal but not full of oil. With major renovations underway we did not want to sit on over $500 of overpriced oil the rest of the summer either. Long story short, Krupa initially just said "tough caca", to which we replied "please come get your oil", which they did. As a token of their esteem the crew snapped the 4 legs off my 2nd tank and absconded with my fill pipe. We were getting bids to convert to LP & natural gas at the time as well as a new oil fired furnace, sufficient justification to vandalize our home according to the service manager. The irony is that the 2nd tank wasn't leaking at all we later discovered, it was the primary tank , the tank that was vandalized was the good one.!

Krupa oil is the worst company you can do business with. They don't honor their service contacts that you pay for and they blame all the issues on owner of home even though they did work on it for years. They also like rewiring the controls of the boiler without owners permission and knowledge. And they do all this just so they can pressure you into buying a new boiler.