All reviews for Edge Pools

I recently switched to Edge pools and am so glad I did! From the customer service to the completed job By Eddie, i am 1000% satisfied! They are very responsive and go above and beyond to accommodate and get out to your house as soon as possible to install equipment and put you on the schedule for cleaning. I definitely recommend Edge pools.

I’m an idiot, while cleaning my pool filter I bumped a lever that made an overflow pipe leak. I reached out and got a response to pay for the service call up front, which was outside my comfort zone to pay for something before I receive services. Once he showed up he knew what I did within minutes! He stayed and explained a feature of my pool I didn’t even know I had! I only wish they offered weekend service so I didn’t have to stress about my water levels all weekend until they could come on Monday. I’ll definitely be calling them again!

tl;dr Customer Service redefined! My wife and I have been customers of Edge Pools for 2 months now and during that time have been extremely impressed with the responsiveness, professionalism and attention to detail. It's never fun to experience a pump failure 2 months into owning your very 1st pool, especially when it's unexpected due to the pump being less than a year old. Edge pools to the rescue! They assisted with keeping the pool chemistry limping along until we could have the pump serviced and/or replaced under warranty. When it was determined that the warranty wasn't going to cover the pump we reached out to Edge and they jumped into action and 2 days later we had a new pump (installed correctly ;-). Being a new pool owner (1st one) can be a daunting task and on numerous occasions we have reached out with questions to Eddie and Heidi and they have not once hesitated to offer advice and answers to our questions. The weekly pool service report snapshots are also a very nice touch! Long story short, we highly recommend Edge Pools for routine maintenance, pool equipment upgrades and service!

We love the job by Edge Pools! Their customer service is the very Best! From Start to Finish everything was stellar!
We highly recommend using them! Definitely a 5☆ Company!

I was with my old pool company for 8 years, but over the last few years the quality and customer service was deteriorating. I went on my town Facebook site and multiple people recommended Edge Pools. I spoke to Heidi (one of the owners) and she was very patient with me as I had many questions b/c I am not used to change. She had a great demeanor and put me at ease I made the right decision. Since using Edge Pool, my pool has looked great. They have always been quick to reply to my questions and give me honest answers (which I always appreciate). Heidi's husband (the name escapes me) was great in how he explained any issues in laymen's terms. I highly recommend Edge Pools.

Our pool was taken care of bright and early, professionally done, and we were very pleased with our 1st experience 😀. We're looking forward to seeing our pool’s progressing beauty to continue under your tutelage and becoming confident new pool owners. Thank you Edge Pools for the experience.

Best,
Roy and Vickie

I cannot say enough good things about Edge Pools! Eddie, Heidi & team are very professional, on time and get the job done! Save yourself time of calling around for pool companies and make your first call Edge Pools!

Eddie was prompt, professional and very knowledgeable. He patiently answered any questions I had and left my pool looking better than it ever looked with other companies we used previously. Edge Pools is affordable and came highly recommended. After meeting Eddie, I can see why! If you’re unhappy with your current pool company, make the switch! So glad we did, only wish we had made the move sooner!

We have been customers of Edge Pools since when they first went into business in 2020. They are responsive, caring, honest, and do an AMAZING job of keeping our pool in optimal condition. My husband likes to do some work on the house on his own and they even worked WITH him on the pool heater and pool pump projects we've had over the years. We will be customers for a very long time!

Today was the first time I used Edge Pools - for a repair on my filter system. What a great experience! On-time, fairly priced, very knowledgeable, diagnosed the problem very quickly, and the repair was done correctly. Will definitely use them again! Excellent service.

A few weeks ago, after the hurricane passed, my pool pump broke down. I was quoted between $1,000 and $2,000 to install a new one, which felt unfair since this pump was only about a year and a half old. I asked for help in this group, and someone recommended EDGE POOLS. They were fantastic! They provided an estimate well below those prices, similar to what I had originally paid, and what I knew was fair. They scheduled me quickly and did a great job. Now my pool is up and running smoothly again. Thank you so much, EDGE POOLS!

Eddie has been taking care of our families pools, and repairs for many years. He is knowledgeable and reliable. Highly recommend!

Thank you for fixing our pool issues. It’s a great feeling to have a company that has your back!

Edge Pools are experts who have great customer relations skills, always show up for scheduled cleanings/maintenance, and always send follow-up pics so you can see (and read) what services they provided on each visit. There are lots of pool cleaning companies to choose from. If you want the BEST, give Edge Pools a call. Your pool is a big investment. Know that the staff of Edge Pools are just as concerned about keeping your pool sparkling clean and well-maintained as you are!

We are new to Edge pools but have been very satisfied with their service. Ant does a thorough job and is very easy to talk to if I have a question. Also love that we get an email stating everything that was done and all the readings from the water test.

Great service, polite and my pool is looking so much better!

So impressed with “Edge pools” back when we started using them we were clueless about pool care as first time pool owners. They took their time and shared lots of their knowledge with us. We have been extremely happy with them from day one. They are very professional and reliable. They always show up and take perfect care of our pool. Pricing is very reasonable too. I highly recommend this pool maintenance company.

Hi - just wanted to say we have Elias servicing our pool weekly and he does a WONDERFUL job. He pays attention to detail, very communicative and has been a pleasure to work with! Pria G.

Love this company. They do a great job. Best our pool has EVER looked. Don’t hesitate to use them.

We hired Edge Pools on a referral from a neighbor. Our experience prior to them was awful. Lots of no shows, run around, etc

Since having Edge, we have been happy and
our pool has been very well cared for. They do the cleaning, chemicals and also any repairs or upgrades that is needed
Highly recommend!

We love the service we receive from Edge Pools. They communicate very well and keep us up to date on our pools needs.
We love seeing our pool sparkling clean every week every time they service our pool.
We are looking forward to having them convert our pool to salt!

Our pool is starting to look great. Eddie is doing a phenomenol job. It was very green when he first started with it and now its getting to normal and we can soon use it. I highly recommend Edge Pools. They are always in communication and we have been receiving reports of the work that was done once Eddie is done with is visit. We truly appreciate their attention and detail to their work. Thank you.