All reviews for Serpent Landscaping

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    5

    Michael is very responsive to messages. This is very important to me as I do not want to work with a large company that u can never reach the owner. I manage a duplex and sometimes I need something trimmed right away that’s blocking a pathway etc. He gave me a great competitive price for mowing and to lay mulch. Out of four companies his price was the lowest. He comes highly recommended. Hard worker , reliable , Patriot , veteran , hires Americans. Thank you sir !

    5

    I figured being a veteran meant professionalism, responsibility, and honor would come with the service. Unfortunately, my experience was the complete opposite. Waiting days for excuses, poor communication, and canceling last minute without being upfront is disappointing. I wanted to support the business, but honesty and reliability still matter.

    5

    Highly recommend 👌

    5

    Great service. Support veterans!

    5

    Michael and his team are excellent. Highly recommend.

    5

    Can’t say enough good things about Michael and serpent landscaping. Amazing work and an amazing person

    5

    Michael and his team do amazing, beautiful landscaping work! Thank you so much for your GREAT Design and making my house more beautiful! Expert in the Field of landscaping!

    5

    Excellent service , easy communication, highly recommended for anyone who needs their lawn service!!!

    5

    My mower broke down before vacation and they came to the rescue. The service is so fast and efficient that I have no need to fix my mower anymore. If you want a professional job done you've found it right here.

    5

    Very nice company to work with. Work was accomplished when promised and never a problem. Highly recommend!

    5

    Michael is very reliable and always does a great job. He is quick to respond and always communicates if there are changes to his schedule. Highly recommend!

    1

    Not a great first impression. Scheduled me for lawn service, disappeared for two days, then canceled with a “rain” excuse even though the weather was perfectly fine here. Followed it up by saying weekly accounts are more important. That’s understandable, but wasting someone’s time and giving excuses instead of being straightforward isn’t professional.

    1

    I used Serpent Landscaping for about three months. While the lawn mowing itself was decent, the scheduling was very inconsistent, with frequent postponements. Communication was good, but there always seemed to be issues.

    The main reason for this one-star review is that the company suddenly informed me mid-month that they would no longer be servicing my lawn due to personal reasons. While I can understand that life happens, stopping service without proper notice after I had already prepaid caused a major inconvenience. I was told I would receive a refund for the two weeks of missed service on the 1st, but that refund never came. At this point, I won’t be chasing them for the money.

    If this company is still active, I would strongly recommend spending a little extra and going with a more reliable provider. Although the owner is polite, professionalism means following through on commitments. If you advertise and charge for a service, customers should be able to trust that it will be completed as promised.