All reviews for Jack Joyner Heating & Air Conditioning Company

Excellent service from professionals, the installation was smooth and a few hours later a new unit up and operating. Joyners is and has been our go to for any ac servicing. Highly recommended.

Robert with Jack Joyner helped figure out why our generator was not working. It took multiple visits and some help from an electrician. He arranged it all and kept me informed with excellent communication every step of the way! I highly recommend them!

Excellent professional service!!! All the Work he did was clearly explained and gave helpful advice in the proper maintenance. I highly recommend Jack Joyner for any and all your heating / air conditioning needs!!! I’ve been a satisfied Jack Joyner customer For about 23 years!!

The technicians who installed our new a/c unit were extremely pleasant, they were thorough, seemed to be very knowledgeable and left everything clean when done. We have used Jack Joyner for years and will continue to do so! We really like the Trane unit they recommended and think it was the best choice for us.

We called and got service so fast. Tracy was amazing setting up the appointment and keep us notified on when they were coming. Very sweet and understanding. Teng was very informative and professional. Did a great job no up selling . He just wanted to solve our problem. And did... we definitely will use in the future if needed.

Just had all our duct work replaced by Jack Joyner and cannot tell you how pleased we were with the service. The proposal was clear and Chris Wilborn was extremely helpful with any questions. The service men were very hard working, cleaned as they went, checked by service manager when they were done. Made sure everything was done properly and they went way above and beyond my expectations.

Great job getting my Generac generator installed. It was a bit of a process for permitting since I'm in a townhouse/condo community, but they were able to get it all taken care of. We haven't lost power yet. I'm looking forward to hurricane season so the rest of my neighbors can be jealous when the power is out in the neighborhood except for me!

Last fall we had to have our AC unit and all our duct work replaced. Jack Joyner's crew did a great job. They were always professional and on time. It was an expensive job due to the sheer scope but we felt their prices were fair and the job was done quickly.

I received quotes from three A/C companies before selecting Jack Joyner Heating & Air Conditioning to replace our entire A/C system. From the initial visit and suggesting the need to move the air handler from the attic to our garage, Bobby and Christian explained to me the perfect solution. There were multiple complexities to installing the air handler and heat pump (condenser unit) the way I wanted them. After multiple emails and phone conversations with Bobby and General Manager Chris, I felt comfortable with everything discussed, including the specific A/C system, the cost, and the job itself. Matt, Harley, and Tang did an excellent job start to finish on the install even though I was that hovering customer that asked many questions and made suggestions along the way. Everyone I dealt with at Jack Joyner was customer focused and professional. The finished product looks and works great. This was my first time using this company and will also be the first A/C company I call for any of our A/C needs. Job well done!

Heat pump seemed to be working but we couldn’t get the heat to turn on. They sent out a service agent very quickly. He diagnosed the problem and repaired it swiftly. He was lovely to work with. I always feel that Jack Joyner is honest and reliable. I would highly recommend them.

We've been very pleased with the services provided by Jack Joyner Heating & Air Conditioning.

Robert Joyner, and his team, installed a Generac whole-house generator 2 years ago. Since then they have provided the annual service. We are glad to have this generator as it has worked flawlessly. All service has been done expeditiously and efficiently. I have recommended the Joyner team to many of our neighbors and friends.

Always happy with Jack Joyner. Honest, professional, personable, ethical, competent. I've been a customer over 20 years with multiple experiences among friends, family and rental units. I hired another company once, due to price. I ended up needing Jack Joyner to fix their shoddy work. I won't make that mistake again. This company stands behind their work and their reputation.

Jack Joyner’s people are professional, knowledgeable, and actually take the time to do the job right. They don’t just repair your HVAC or install a completely new system, they want to make you a customer for life. Their pricing is competitive, but your experience before, during and after the sale is what will cause you to call them the next time. This is a company that has the integrity so sorely lacking in this industry. Highly recommended.

So impressed with this company right now. They are super busy with Hurricane Milton just a day away, and gas is scarce, but they made it here to get our generator running again. The communication was also great. I can't thank them enough.

I will only use Jack Joyner, they have been extremely professional. Their techs have always been spectacular, skilled, knowledgeable, true professionals, and always get the fix done right the first time. They have NEVER tried to “sell” me anything I didn’t need. I can TRUST them completely to take care of my A/C needs. Literally recommend them to any of my family and friends! I couldn’t imagine using any other company!

Very pleased with choosing Jack Joyner! Robert, the technician was extremely polite and helpful. I called them for a second opinion and grateful I did. There's a genuine trust when realizing the staff is PROUD of whom they work for. Independently, family owned businesses succeed this way.
Sincerely appreciate your service!

I had 2Trane systems replaced 3and 3.5 tons. The price was fair, given the Trane’s products are expensive! I’m so pleased with their service. To start Bobby the service supervisor assessed what’s needed to replace both units in my house. He was very knowledgable and spent a fair amount of time evaluating what we need and explaining it to me. Chris the sale manager was great, responsive and his advises was sound based on good knowledge supplemented by good documentations and links. Ian, Charles, and a third one I forgot his , the Technicians, were very knowledgeable and professionalname; and their assistants Tim and Angel were great did a great job replacing the two systems and left the place very clean. I can’t thank them enough. I wrote the review the same day they finished to be sure that they get enough credit for their good work. Thanks you all. I have used Jack Joyner Co. in the past for maintenance and repairs and I will continue to use them again in the future. I would definitely highly recommend them to others.

Wouldn’t use any other company!! Adam, Mike, and Louis were knowledgeable, efficient, neat, and patient in the installing and explaining of our new AC system..thank you Jack Joyner for being a company we can recommend for over 35 years!!

Had a new Trane system installed in Aug 2022. I can’t say enough about the system or the techs that installed it. The job was completed in 4 hours. The 2 techs showed up on time, were very courteous and didn’t leave a speck of dirt anywhere. The quote I was given was exactly the price on the finished product. The system is working great and I noticed a decrease in my electrical bill. GREAT JOB to all involved. I would highly recommend Jack Joyner Heating and Air Conditioning.

I highly recommend this company. I had 2 issues within the span of a week. (Unrelated and I was the cause of the 2nd issue) Both techs Tom and John T were professional and did not waste anytime completing the job. The 2nd service call they easily could have said they needed to replace the part. Instead they repaired it and saved me alot of money. They operate with integrity and are one of the most reasonably priced a/c companies I have ever hired.They are only a/c company I will call.

We have been using Jack Joyner for many years and are very happy with them. Their technicians are always very knowledgeable and friendly. Dakota was our technician today and he was extremely professional, knowledgeable, and did a great job explaining everything!
Thank you.