All reviews for Velocity Air Conditioning

They are wonderful first I spoke with Brad who came over to check our AC which wasnt working and he explained to us all the problems our AC had and we decided on doing a brand new AC unit. From there i spoke to Leeann who took care of the financing part and she was wonderful and made everything easy. The next day our AC Installation was done by Zayon and Steve they were very professional and let me know every step.of install. Than I spoke to Jamica about final payment and she was very sweet and professional as well. This all happened in a 2 day period just AWESOME 👌..

Ric was my AC tech for a tune up and he was wonderful and patient explaining his process and I felt truly heard with my concerns about the unit not running as efficiently as it could. I’m now hopeful the company will collaborate with me on a long term solution. Thanks, Ric!

The technician Brandon was AMAZING!!! Very courteous and professional, extremely knowledgeable a pleasure to have him in our home. Highly recommend Velocity Air for any A/C needs. THANK YOU VERY MUCH!!!!

The installation team supervisor Gary Billiter was outstanding. Very courteous and professional. Respectful of our home and maintained a very clean work area. Could not be more pleased with the entire experience with Velocity Air they have a customer for life!

3/30/2025 two days after installation the condenser unit outside is not working properly, cycling on and off every 20-30 seconds. Called first thing this morning and was told someone would be out 10-12.......so far no call, no show. I called them again and explained the details once more, received a text that the technician was delayed on earlier call and should be calling with ETA.

UPDATE- Technician Tim arrived at 1:30pm and went to work on the condenser unit outside. He was outside for about 30-40 minutes and determined that the pressure switch needed adjustment. He said that we should not have any more issues.

Rick was very professional and friendly. He evokes honesty and trustworthiness. I trusted everything he said/recommended.
Elaine Anagnos

Velocity continues to be an excellent firm to work with from install to service. Today Rae was so capable, professional and polite. He is an absolute asset to Velocity!!

We lost ac saturday and monday we are back up and running. This is the best ac install we have ever had from start to finish. Carl and paul are great at there jobs and made sure every part on the air handler was set up correct and the drain system is super sleek and clean plus to my delight comes with a pan so no wet floors. Smart link thermostate is a must for everyone. Cant say enough about velocity gave us ac unit portable type to cool us till work was done. Thankyou all so MUCH !!!!! Got 3 ton trane xr 16 seer heat pump and looking forward to lower power bill.

Isaiah is very professional!! 5 star! immaculate work!! Highly recommend this company!! Isaiah you are awesome! Please reward him in some kind of compensation. Thank you yes!

Installation was fast and efficient. They cleaned up after themselves, however, items in the garage were not put back in place. I suggest they take a picture 1st so they can put things back.

I am so impressed with your company. The men were extremely professional and explained everything to us. The best part is the clean up. My house was cool and clean when they left.

I called Velocity A/C yesterday around 4pm (called 2 other companies 1st but would not come out until today sometime) as my house was 84 degrees and the compressor kept throwing the breaker. Within an hour Eric showed up and broke the bad news, but in less than 24hrs I now have a new A/C totally installed by 2 great installers Daniel & Asniel. Both were extremely nice, knowledgeable and hardworking. My opinion is that this company is superior and I will definitely recommend them.

⭐️⭐️⭐️⭐️⭐️
Velocity Air Review
Velocity Air is… okay. They definitely charge about twice what we do, but I guess that’s part of their business model. Honestly, the best thing about them is that whenever we have a tech who can’t quite cut it with us, they always seem to land over at Velocity. In a way it’s like trading players—our weakest link becomes their newest hire.

They seem to get the work done, and if you don’t mind paying extra and not asking too many questions about how polished the team looks, then Velocity might be for you. We run a drug-free company and prefer to keep that image, but we’re glad there’s still a place for everyone in this industry.

The service technician Cody is very thorough. He took the time to do some extra cleaning on my fan unit outside that the other service technician did not do the last time he was here because he said the fan was in pretty clean shape. Cody also said the same thing but still took the time to do the cleaning anyway

Austin and Eddie did an excellent job of installing a new Trane AC unit. They were knowledgeable and provided me with appropriate information and answered my questions. Work was complete in less than a day and a good job of clean-up.

I've been using Velocity to take care of my AC system for years. Always friendly and reliable, they do a great job at fair prices. I just had them replace an older unit by the beach, another expert installation by Cliff and Chris... Thank you Velocity Air Conditioning!

Austin & Eddie were professional, pleasant and efficient. They did a fantastic installation of my new system and cleaned up the area when finished. I recommend these guys and company!

Great company to do business with. Been utilizing them for 3 or 4 years and they have been polite, courteous, straight forward and dependable. Thanks to the entire Velocity staff. I really appreciate yall!! (Tony, Brandon and everyone who has put up with me) Lol

Thank you Brandon! With everything my family and I have been going through over the last several months, you and Velocity were one of the very few, reliable companies/professionals that actually helped make our lives a little better. Thank you again!

AC Cody was great 👍🏾 he explained everything to me that he was working on. I needed to have a part replaced, I didn't feel pressured to make the decision to replace or wait, I choose to replace. Thank you Cody for your attention to details.

Brad was the nicest service rep we’ve had so far. No attitude very friendly. Because velocity does have some a/c guys that are not pleasant to deal with

Speak hi my name is Eileen Palumbo. I had Rick out here from velocity a technician and he did a wonderful job. I am very pleased and very happy very professional very knowledgeable and I will always ask now for him if I need anyone to come out and his name is Rick. Thank you.

On time. Very considerate of keeping the house clean and picking up before leaving. The unit works excellent, people are very friendly and professionals. Install was very quick and it looks great. I would recommend then.