All reviews for Cousin's Air, Inc.

Cousin's Air is by far the best A/C company we've ever had.

Our technician Marcos is always professional and a pleasure to have in our home the each time. Even the puppy likes him.

We always have great service with Cousin's, no hesitation to recommend them to our friends.

Came the next day. Diagnosed and purchased parts same day and made the repair. Serviceman was polite and efficient. Good job well done. This visit was to clean my vents, ducts and ac unit. The guys were great. They covered my floor and took every precaution. I don’t know how to send you the photos, but the amount of sawdust and construction garbage they took off my air conditioner was unbelievable. It was supposed to be a new air conditioner. The contractor lied to me about a lot of things. These men worked for three hours straight cleaned up after themselves and did a really fabulous job. I have now had this company in my home three times and they were exceptional. I did inquire with Stanley Steamer and was very disappointed in the way they spoke and wrote one thing on their coupons but another thing on the phone the price changed and was double. I know the price was right with cousin’s. It’s a shame that I cannot show you photos.
Andrew you are the best. You left my house immaculate. Good work 👍

Outstanding Service from Cousins Air for Our Four-Unit A/C Installation

As a homeowner in South Florida, I recently had Cousins Air handle the installation of a new four-unit A/C system for my residence, and I couldn't be more impressed with their service from start to finish. From the initial consultation to the final walkthrough, every aspect was handled with the utmost professionalism and expertise.

Each installation was executed cleanly and precisely, leaving no mess behind and ensuring everything integrated seamlessly with our home's existing setup. Their attention to detail was truly excellent – the routing of electrical and cooling lines was thoughtfully planned and executed, demonstrating a high level of skill and knowledge that put my mind at ease.

What stood out most was the coordinated effort between the interior and exterior teams. They worked in perfect sync, showing real professionalism in how they collaborated on any challenging decisions. Rather than making assumptions, they always presented the best options to me as the homeowner, explaining the pros and cons clearly before proceeding. This level of communication made the entire process stress-free and collaborative.

I highly recommend Cousins Air and any of their well-trained professionals for HVAC work, whether it's a full system install or routine maintenance. Their follow-up has been both well-timed and detailed, with check-ins to ensure everything is running smoothly and tips on optimal performance.

If you're looking for reliable, top-notch HVAC service, Cousins Air is the way to go – five stars all around!

I am relatively new to Cousins Air but so far they have been reliable and have great techs working for the company. Very professional, patient to explain things and really nice people in the office and out. I recommend Cousin's Air!

Cousins Air is always quick to respond to an emergency situation. They provide excellent service and knowledgeable technicians. Always a pleasure dealing with them.

Excellent Service, communication and attention to detail -- I would recommend Cousins Air to anyone having HVAC issues.

Kaymen did a very good job doing maintenance to keep the AC running smoothly. Very happy with the service.

We recently had a great experience with Levenson Jean, technician, who got here early for an A/C problem and
solved the issue in about 5 minutes!
Very happy to have our service maintenance agreement with Cousins Air and have received very good and very prompt service.
The last call was by Mr Jean and he could not have been more
observant and quick to see the problem and fix it....all that was
great news - and he was early - for an appt that was scheduled
for hours after he had come, fixed the problem and left us happy with A/C for a great night's sleep in the comfort of our home.
Thanks to Mr Levenson Jean for his quick assessment and
repair - and for his kind and caring personality.
All was very appreciated.

Cousin's Air was great. They were supposed to come on Monday but texted that they had a cancellation and could come today (Friday). The technician gave us plenty of notice when he was on his way, was very knowledgable and professional when he arrived and fixed our issue right away. I highly recommend.

Today Cousin’s Air sent two young technicians, Stitch and Rob. They were very professional, polite and well trained. The problem was solved and everything explained to us. I like and trust this company, they are already preparing the next generation of specialists!

Always great service with Cousins Air and our Technician has always been courteous, professional and on time. This company has great communication and customer service. When you call a company and they respond to your needs immediately that is a five star for me.

Reade did an excellent job answered my questions and was very efficient and professional. This service is a twice a year HVAC maintenance.

I am very happy I called Cousin's Air. As a new customer I was surprised to receive such fast service. The office staff was well informed and helpful, and their team was prompt and took great care with our home. Looking forward to a long relationship.

The overall experience with Cousin's Air was very good. I had a completed installation on March 18th of 2025 and I wanted to wait to assess the all around performance before updating my review - due to the fact that I had not one but two terrible experiences with other AC companies.

It is incredible how far the quality of customer service and business integrity has fallen but I am so grateful that I found the Cousin's Air team.

The installation was handled efficiently and the process of evaluating the problem was a bit of a challenge but this team stuck with me and helped me understand the nature of the problems from start to finish.

I really can't say enough about their commitment to awesome customer service - Carlton was incredible and patient with my questions during the install. Jason helped me go over literally EVERY option I wanted to consider in the process of considering repair or replacement. Jerry came out to help us complete a general service/maintenance on the working unit that did not need repair or replacement and helped identify the problem that not one but two competing companies failed to even care about.

If you need a reliable recommendation for AC installation or repair, I strongly encourage you to contact the Cousin's Air team - they are the best I have worked with in the 10 years I've lived in Florida.

I must commend the crew from Cousins Air Conditioning, Deerfield Beach, FL ,that installed 2 a/c systems at my home today. Arrived at 9 and left at around 6. They were conscientious and wasted no time getting the job done and did it very well.
The systems they replaced were incomplete in that none of them had emergency drain pans. Now they do! No more damaged floors and ceilings!
They protected my home while working and cleaned up before leaving.
Also helped me with the Lennox app on my phone and with the new thermostats. All new to me.
All the technicians were polite and helpful. I learned a lot. I could not be happier with the experience!
I’ll recommend this company to everyone I know and everyone I come in contact with.

This is my third annual service with Cousin’s Air. The technician Angelo again did a fantastic job. He was very thorough and professional. He explained exactly what he was doing, and it is obvious that he takes pride in his work. I will again request that he come back for my next service.

Joe was great as always. Called before coming and did the 6 month service professionally.

Joe Furia is the BEST!!!!!! He knows air conditioning so well!!! He is so kind, helpful, smart, knowledgeable and hard-working! We feel so lucky to have an expert like Joe helping us!!!!! Thank you Joe and thank you Cousins Air!!!!!

Donald Fritz was very professional and knowledgeable about the offerings and he took the time to explain all the options. I highly recommend his service.

In addition, the installation team that came today did a great job. Many thanks!! 😊

Been using Cousins Air for almost 3 years for bi-annual service for my A/C.
Always satisfied. Techs are the best.

Excellent response time and overall experience. Donald was amazing. Provided me options and allowed me to ask questions. Took his time to explain everything and educated me as well. Great experience. Provided quotes via email and now I need to make a decision. Thank you!