All reviews for Mason's Air Conditioning & Heat

Exceptionally prompt and courteous. Thorough explanation of necessary repairs.

Great people, quick service and Tammy in the office is fantastiic.

Great work and priced right

Masons is the place for all my a/c work always there same day and always solves the problem David is the a/c MAN!!!!!!

Thank you so much for consistently providing fast, reliable, honest hvac service and repairs to island residents for decades.

Recently replaced all 3 of my AC units. They did a great job! Very pleased with their work.

Mason's replaced our heat pump in January. I just got the electric bill for the heat wave we've been having, expecting a really high bill. Lo and behold, the bill was for about $100 less than I was thinking. We are really tickled.

Fast & Reliable service. Very fair prices. Tech was honest and did not push anything. Young woman that answered the phone for appointment was extremely polite and accommodating! Nice job all around.

If you need to have AC service, go no further than to contact Mason Refrigeration. He is prompt. Service is outstanding and prices will allow you to take a vacation. Believe me, you will be glad you did. Lou, @ Stoney Drive.

I can't say enough good about these guys! We needed an HVAC system QUICK! I called 3 different companies and these guys were almost $2K cheaper for a new unit than anyone else!! Not only that, it was installed in less than 48 hours. Use these guys!

We had a leak in our AC and water was everywhere. Within an hour of calling, David was out to look at our situation. He fixed it and explained to me what happened and how to prevent it moving forward. He was very kind and honest, we will definitely be using him again!

My AC went out, service man was at my house within an hour and 1/2. They ordered a part and air was fixed the next day. We are now cool again, I would use them again and recommend them.

I have known Dave Mason for over 20 years and I would not consider buying an HVAC unit ANYWHERE else - certainly not a big box store. What I like is the great hardware at a reasonable price and personalized service with ten year guarantee.

Called Masons at 4pm on Saturday. My AC wasn't working. Dave Mason came by within 2 hours with a replacement fan.. Doesn't get better than that! Thanks for the great service Masons!

Thank you Jake from Mason Air Conditioning & Heating, you gave my wife outstanding service and fixed the issue. As a Test Adjust and Balance agency I deal with numerous companies and appreciate one as honest and reliable as you were. Thanks again, Kerry and Debi Reardon.

At 2pm On a 90 degree Wednesday my AC failed. I called 5 companies big and small and asked please can you send someone out today.
3 said , sorry maybe tomorrow morning or afternoon.
2 said “Will” try today
MaSons called an hour later, came by, diagnosed the problem ( burnt motor and capacitor) and the parts needed. To save time they asked if I could pick up the parts in Jaxs instead of waiting for delivery. By 2pm Thursday my AC was running again. Thank you Mike and Stephanie great job.

I have used Mason's for the last 3 years. The techs are always friendly and knowledgeable. The last two times I needed service, the issues were small and they only performed the work that was needed. They have never tried to sell me more service than what was needed.

We needed a rush job with a real estate closing. They came out quickly and took care of the problem right away! We were informed about what to expect in the future with the unit and what the options were. We will continue to use them as they have always shown us what the problem is and what needs to be done, without the pressure sales. A+ Professional, respectful, educated, fast and honest!

I had a serious problem with the AC handler in our condo. The floor underneath the unit had serious water damage from the drip pan and needed repairing in order to fix the problem.
Sean, from Mason's, came by, diagnosed the problem, and set up a time to remove the unit. He waited until the floor was repaired and leveled, then came back and reinstalled the air handler. He was friendly, knowledgeable, and really put my mind to rest. He also put the unit back in, better than before. What a wonderful experience during a stressful time. Always smiling, SEAN gets an A+ In my book!!!!!

Mason's has always come through for us with our heating and AC needs! While I was away for a long weekend, Sean Smith replaced our faulty outside unit, and I came in to a cool house with both AC units set to a perfect temperature setting! All of the folks at Mason's have excelled at being caring and capable! We are so grateful to have them keeping our home comfortable!

Unbelievable prompt and courteous service. AC went out on a steamy weekend and I was expecting a big "emergency response" expense. Instead, what I got was some guidance from Dave Mason on what to look for as the cause of the problem. I did what he told me to do (clogged drain pipe) and the fix was easy. He did not need to come by, I fixed it myself, following his directions. I tried to pay him for the ""advice call" but he rebuffed me and told me to call again when I had something more serious. Great guy, who knows how to keep his customers very happy. Jim Klauder