All reviews for Devoted Restoration
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Our church hall was flooded from a broken water supply line. The Devoted team was on site within 1 hour of being contacted. Technicians Cayden and Seth did a great job of analyzing the situation and setting up drying equipment. They were both very thorough and professional.
Ron L
First Baptist Church of Pine Island -
I never leave reviews. But this was such a positive experience I felt I needed to. We had a water leak over the weekend. On Monday we called Devoted and asked them to come out to assess. They were there right when they said they would be and carefully surveyed the situation including an infrared scan. They determined that we had already done a good job of mitigation and gave us some additional advice. Best of all they didn't try to up-sell us on services we didn't need and didn't charge us anything for the visit. They were great. We'd definitely use them again - but hopefully we won't have to.
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Great team of people. Showed up in the middle of the night when our window started to leak during a storm. They gave us blowers and dehumidifiers and came cam several times to ensure everything was ok. Many thanks to Jovanni, Cayden, Branden and Seth for their work. It would have been a lot worse if they weren't so responsive and professional. Highly recommended.
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We had an emergency cleaning that had to be done quickly and professionally. Seth and Darnell came to the office and did just that. They both wore appropriate cleaning gear, were very polite, quick and quiet as we still had to run our business. We highly suggest using Devoted Restoration for your cleaning needs.
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Our roof was damaged by Hurricane Ian but it wasn't leaking, or so we thought. About a week before the roofers were set to replace the roof, water leaked into the house through the roof and around a window. Stan and Tony responded the same day that I called to inspect the water damage. They concluded it was drying out nicely on its own and didn't need remediation work. I greatly appreciate their honesty and not charging an arm and a leg.
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This company is fast, prompt and very professional. They came out and had the estimate ready same day! The office staff is so happy and friendly on the phone. Hendrix who did the repair work was amazing, polite and cleaned up as he was working and after he was done. I highly recommend this company for any work needed
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Seth and Cayden from Devoted Restoration came by my home today to uncover the source of a leak in the ceiling of my laundry room, which they did. The also professionally removed wet drywall and set up dehumidifying equipment in preparation for a plumber to fix the leak, and the drywall to be repaired. The were polite, efficient, quiet, and cleaned up very nicely. So far I am very pleased with Devoted Restoration.
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We called Devoted after our bathroom flooded. They showed up immediately (within a half hour), and got to work. Damian, Geo, and Orlando were professional, knowledgeable and so helpful. We’re super grateful for the quick response from the Devoted team and would recommend them to anyone!
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I have used Devoted Restoration on quite a few occasions now and the service has been impeccable every time! When a washing machine completely flooded one of our homes they had a team on site, after hours, in less than 30 minutes. They moved quickly and helped to ease our tenants anxiety. Jamey and Tony stayed in constant communication with us through the entire process and beyond to make sure we knew what was happening and to answer any questions we had. They have also helped me with some small repairs & dry-outs without hesitation never acting as if it were "too small of a job" for them...they treated it with the same sense of urgency and importance. Jamey, Stan, and the ENTIRE team are top notch and they exude nothing but excellence! Thank you Devoted Restoration for your service to your customers and to the community!
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Cayden, Seth and Jovanni were a great team. They were respectful when they entered our home, and greeted us professionally and kindly. The work was completed in a timely manner. The job of sealing off the bathroom from the rest of the home was taken care of quickly, with minimal mess or invasion to the other rooms. We would recommend Devoted Restoration and this team to anyone.
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Our house was recently put on the market. A family member had a medical issue, where there was blood on the carpet. We were afraid to touch it. We called Devoted Restoration.. they got the stains out completely! Justin and Luis were very friendly and helpful. They even shared a home recipe for stain removal! Would call again!
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My kitchen was leaking water from the ceiling and I ended up needing 5 fans and a dehumidifier so it was an irritation experience but Cayden and Damian were very kind and helpful. Overall good communication, very nice and made a stressful situation very quick and easy. They went above and beyond to make sure I knew what was going on and if ever needed I would surely go back for any future endeavors! Amazing service!
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Cameron, Bernard, Winston, and Damien responded to our roof leak that also resulted in drywall damage quickly and professionally. The guys were polite, answered all our questions, and cleaned up after their work. I highly recommend using them for all your restoration projects.
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David Hendrick and Ashlee have been very attentive in dealing with my mold issue in a bedroom and the kitchen from a broken icemaker in the condo above me. Jason and his team were extremely polite and informative in what they were doing and what would come next. They left a clean workplace everyday and now that the mold is gone I look forward to the next phase of rebuilding the walls and floor and have total confidence that if this is how phase one went I will be pleased with the finished product. I highly recommend them. I don't always go after price, but they out-bid the competition on this job.
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Had a sink overflow problem that spilled over onto hardwood. Called Devoted Restoration. They offered to send emergency service within an hour. Very prompt arrival and thorough inspection. Cayden and Damian were the inspection and evaluation team. They were professional and efficient and well-equipped to make a complete assessment. They showed me where a small problem existed and suggested corrective action. The most surprising thing: there is no charge for the evaluation. Their office will call with suggested action and cost estimate, should I wish to pursue the matter further.
I would recommend this firm for prompt response and giving an honest assessment. -
When we found that we had water damage in our walls from a leaking shower pan, Stan and Brandon came out right away to check out the damage. They talked us through the entire process and were always happy to answer any questions we had. They were very helpful in dealing with our claim and making sure we had everything we needed for our insurance company. The crews were respectful and did a great job. We’ve already recommended Devoted Restoration and will absolutely do so again in the future.
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Gone 5 hours and we came home and found our condo flooded from a leaking hot water tank in the unit above us. Our property management company recommended we call Devoted. Devoted’s staff came quickly, set up numerous giant fans and a couple of dehumidifiers throughout our home. When the insurance adjuster called he said he can delay his visit because he has worked with Devoted before and we did what he would suggest. Damian and Winston treated our home as if it were their own. Four days have passed and most of our place is dry. A couple of spots will have the blowers for one more day to be sure everything is dry.
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We recently had a small leak in our roof that led to a wet carpet in one of or master closets and mold in some of the baseboards. The team of Cayden and Damian were dispatched in less than half an hour after I called the company. They were friendly, knew what they were doing and gave us a very safe feeling that we were with the right company. Before they left, they told us what to expect for next steps. All in all a great feeling.
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I have to say Devoted Restoration showed up and explained what they were going to do, completed there work.
Cayden and Seth were both very professional employees through out the job. They will be back on Monday to pick up there equipment. Very happy with there performance and Devoted Restoration business plan. I have to add Chris in the office was a great help scheduling our job, I might say she returns call within minutes. Thanks to all. -
This company is absolutely top notch. I recently had flooding in my home from a broken water heater. I was fortunate that I was referred to Devoted. From the first phone call that I made (I spoke with Jamie, one of the owners), all service was prompt, courteous, professional. I needed everything from the initial mitigation service with having baseboards immediately removed and large fans/dehumidifiers placed to the final process of painting walls. Doug was my "go to" person and he handled everything for me including the estimate, communication with his team, and check endorsement from my insurance company. He made sure I felt free to reach out to him at any time with questions and he kept me updated continually. Chelsea helped me with scheduling for all repairs and made the process easy for me and my schedule. Tony and Tim came out to replace baseboards- were right on time and had the job done more quickly than anticipated with excellent work. Leo and his team came out to paint- again every day on time and really went out of their way to make sure everything was done perfectly. Then the icing on the cake- Kelly came out and cleaned following all work being completed and she was wonderful! I feel so thankful for all of these people and the work that Devoted does. The communication throughout was so timely and the process was seamless. Truly made a bad situation for me so much better. Truly a testament to the owners that they have all of these wonderful people working for them- they all truly care about their customers!
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We experienced a pipe break in the ceiling above our master bedroom closet and found it on a Sunday morning. Following a visit from United Plumbing to fix the pipe, Alberto and Nate from Devoted Restoration came over quickly the same day (even though it was Sunday) to clean up the water damage. They did a great job cleaning everything up and setting out the drying fan. We were dried out quickly with no mold growth because of their prompt action. Once the area was found to be dry, Jamey came over to give us an estimate to repair the closet area. We were very pleased with this company. We will post an additional review once the reconstruction has taken place.