All reviews for Preston Reeves Heating & Air

Write a review
    5

    Friendly and prompt!

    5

    Professional and wonderful service.

    5

    Quick and reasonable service. What more can you ask for?

    5

    Brock was very professional and helpful. Topped off freon and good to go!!

    5

    Brock is awesome. Knows his stuff, and does his best to make things happen as soon as it possibly can. Thanks bud.

    5

    Complete AC system removed and installed in just a day. Respectful and professional service. Left my home clean and neat. Extremely satisfied with the service and price.

    5

    On time, prompt service, excellent service, and great price! I use a service, normally, that overcharged and never came when scheduled. This service call was awesome. Great service, with a smile. Very pleased!

    5

    Preston Reeves Heating and Air is Top shelf! Brock was in time and very knowledgeable, he diagnosed my issue very quickly. Very affordable!! Highly recommended!

    5

    Called and had someone out the same day during the given time frame. They gave a heads up before they arrived. Brock was personable, professional, answered all of my questions, and repaired the unit. I won't think twice about hiring them again. I will update if I have any experience less than professional or positive. Thank you Brock for a great experience!

    5

    Highly recommend. I called Thursday after closing and Brock took my call. He came the next day and solved my issues quickly.
    Thank you Brock, greatly appreciate your help today to get my A/C up and running
    Professional Friendly Timely Service

    3

    Only got a quote so far.

    2

    Nice enough guys but not very knowledgeable of overall systems or HVAC concepts and no follow through on what they told us. We used them to fix a condensation issue. They advised our ducts would need to be replaced and that fix it. Long story short (and $5k later) the issue was never fixed, they kept telling us they ordered additional equipment to root cause the problem but never followed up. After several follow-up calls they told us they would come by. Never did. Now they won’t even answer…. If you need something simple it’s probably safe. Anything outside of that I would seek true professionals/craftsmen.

    2

    I went there to print 5 pages from a thumb drive. Both copier/printers were down due to a technical glitch. So I asked the associate to print the documents (5 pgs). She offered to assist but claimed the doc was not on the thumb drive. Possibly an excuse for not wanting to help me. After she left the area I asked the other associate to assist me. I even requested it online while I was there. He looked up the order but refused to print it it because there were many more customers "ahead of me". Not even 5 pages. Poor customer service.

    2

    Was impressed the first day. Then told it would only be a day or two before the new part came in. A week and a half later and they are 3 hours late from the appointment time they set with us to fix the problem. This kind of service sure ain't worth the $350 they're charging just for labor and Freon.

    1

    All he did was look at it we called for him to fix it he was here a total of 3 minutes.i didn't call so someone could tell me that it was messed up. I called so it could be fixed now I'll half to pay another service call. Hell I could have just stood there and said. Yup it's broke .