All reviews for Smart Appliance Services

Responsive communication.
Excellent service.

Knowledgeable, great customer service!

Very efficient- pleasant and effective.

Friendly Fast efficient professional

Great job, everything was so fast. Thanks.

Quick service and my repair was done quickly and correctly.

On time, great....friendly service and fixed correctly the first time.

Early and professional and solved my plumbing problem at a reasonable price. thank you

Alex was timely, knowledgeable and got this job done on my dioshwasher.

Showed up when supposed to. Diagnosed problem. Came back to fix with better parts than the original.

The best appliance repair man ever. I highly recommend Alex. Best decision I ever made. Susanne

Super fast turnaround. They were out here within the hour! Alex did a great job. Very competent and professional. Highly recommend.

My LP gas cook top was not burning efficiently. Finding a tech was daunting till I found Alex. It seems there are few that repair gas cook tops. Alex showed up on time- and addressed the issue quickly. It is all good now. I would recommend.

I highly recommend this company. They diagnose my refrigerator problem immediately and fix it. Very responsive, fair prices professional service.

This the second time I have used Smart Appliance Services. They are fast, proficient, responsive, have excellent communication before and after the service call. I highly recommend Smart Appliance.

Alex did an exceptional job. He was quick, but thorough. I highly recommend Smart Appliance.

The technician arrived within scheduled time frame. He was courteous and completed the installation quickly, and cleaned up the area when finished. Would recommend them to anyone.

Alex was fantastic! Quickly and efficiently identified the problem. Got me up and running temporarily. Let me know that I was under an extended warranty for the “sealed system” of my refrigerator, and pointed me in the right direction for a long-term free factory repair.

Highly recommended!

Alex was terrific. Friendly, honest, and knowledgeable. He showed up when he said he would and fixed both a washing machine and a ice maker. He actually steered us to less expensive solutions. we'll definitely use him again for appliance repair.

I chose Smart Appliance Services because they had something like 50,000 5 star reviews. (*edit: though I distinctly remember there being this many reviews, I can’t find evidence of that. However, the screenshot included below shows nearly 1300 reviews, far more than the “six” claimed in the response.) I needed my dishwasher fixed (not an emergency) and they sent someone quickly…within a couple of days. I had to work, so my dad would let him in. He arrived early and finished the job at about the time he was supposed to have started. Having hand-washed our dishes, it wasn’t until the next night that we got to test it out. It worked! Once. The second time we ran the dishwasher, we had the same original problem.

This time they sent someone (same guy) after a few days…didn’t seem very important to them. He arrived, put his ear to the ground, and diagnosed the problem—a fix that would cost over $400.

We got a second opinion. This guy said we needed a plumber. The plumber came and fixed our problem. Total cost of the plumber and the second opinion was less than the $400 estimate. Thanks for nothing.

*included are screenshots of their Google listing as of today and my email (identifying information scratched out) confirming my initial appointment.