All reviews for Atlantic Coast Appliance

Love using local companies and this is a good one. Still trying to decide whether to replace or repair but I would go with them either way.

I can't say enough good things about the service and quality we recieved from this company. BUY LOCAL...... Bill (the owner) did our delivery and was kind and quick! Rachel was a pleasure to deal with on the phone..... absolutely fantastic all the way around! THANK YOU!!!!!!

Had the Speed Queen models we were looking for in stock. They were responsive to all of our questions. The price was a little better than other stores. Staff was pleasant, patient and even helped me load my truck. I would recommend Atlantic Coast Appliances to anyone in the market for appliances.

No doubt about it, Atlantic Coast Appliance is THE BEST appliance repair service in Jacksonville! I have had minor and major appliance issues once my appliance warrantees have expired and always call them. They respond immediately and professionally. They tell me HONESTLY the problem, WHY/HOW the problem arose, and how they will fix the problem at the best price available. Their customer service is truly top of the line...I haven't met one technician or talked to one office associate that didn't care.

Bill is extremely knowledgeable and has impeccable integrity. I highly recommend his company.

I had a positive experience, professional correspondence with call in and scheduling appointment , very nice and friendly. The technician was very punctual, courteous, knowledgeable and got the job completed fast. My technician was Tony A.
My LG dryer wouldn’t heat and it is working again just like it should.
Definitely will recommend this appliance repair service.

We have used Atlantic Coast for years. True family owned and operated independent company. Not a franchise. Their techs are employees not sub contractors, and the owner Bill actually has his cell number on the invoices if you need emergency service on the weekends. Highly recommend.

I can’t say that in my 63 years of life that I’ve ever seen the “OWNER” of the company come out and make assessments of a refrigerator issue and then orders the part to be replace asap on his own time when he has people working for him!!! Who does that?! …Mr. Bill Grey does!!!!

YES, you read it right, I said “The OWNER”!!! Mr. Bill, the owner is in my kitchen, right now, on the floor analyzing/assessing the issue (refrigerator not cooling). Once determined, he advised me of what is needed for the repair and then informed me of what we need to do in the meanwhile to keep things from spoiling in my frig while we wait for the part.

Today is Friday (it’s a holiday weekend—Labor Day is on Monday, 9/2/24). Needless to say, I am totally blown away by Mr. Bill’s genuine kindness and concern! I will sharing my awesome experience with everyone I know! Conversely, We moved into this home about a month ago and are still getting settled in—Mr. Bill was so empathetic to our needs, he made it a priority to attempt a resolution without delay thus allowing his employees to get home to their families by coming to our rescue himself…Wow!! 🤯 my mind is blown!!! lol!!!

Exceeding my expectations would be an understatement!!! Unfortunately, you just don’t see awesome customer service like this anymore, period!!! I’m forever grateful, Mr. Bill!

Thank you 🙏🏾 for all you have done for us & others, may God’s blessings exceedingly overtake you! Reading other comments here informs me that you are always doing what you can to make your customers happy!

Kind regards, Deb Watts