All reviews for A Comfortable Environment Inc.

Have dealt with Maddenaire forever and called with a problem a spoke with Ashley at A.C.E. The new company. What a pleasure to deal with. Professional, courteous and extremely prompt in taking care of our issue. Will continue to use A.C.E. For all of our HVAC needs. Thank you for everything!

A.C.E. is great! My unit was 13 years old with heavy use, they've helped me several times with repairs but it was finally time for a replacement. They were able to estimate it same-day and came out the next day with the replacement unit. Their installers went right to work upon arrival and didn't stop until the new unit was cooling my house off again. The installers were also knowledgeable and patient with all of my questions. A 2-stage unit was installed and I'm the curious type so they patiently explained it to me until I was satisfied I knew enough about it. Definitely recommend A.C.E!

From start to finish, ACE made it easy for me. Calling to request the service, talking to Ashley, confirming the time, getting the confirmation text, solving the issue, and paying the reasonable price was all a pleasure. They are my "go-to" HVAC team!

John and Ford were awesome. They did a wonderful job.

Great service

Thomas was great! Solved the problem in a matter of seconds. Thanks Yall!

A.C.E. has done a few AC repairs. You can count on them to be honest and only repair what needs to be fixed.

Very happy with A Comfortable Environment AC. Replaced and upgraded my entire AC system.

Great people and reliable service

Quality work, professional service, polite staff who clean up after themselves. Staff is knowledgeable and have a dependable work ethic. I highly recommend this company for new construction HVAC work and would trust them for maintenance as well. Conscientious, with attention to detail and not only that but the staff are personable and friendly.

AC stopped working last night, called at 8am & these guys got here today between 1p-3pm within the time slot, repaired the unit & got my house cooled off! Cost was reasonable compared to other companies! Workmen were nice & efficient! Would totally use the service again!

I had three different AC companies come out to give me estimates on replacing my AC and heat pump. , Kem Smith came to my house personally. by the way he’s the owner A comfortable environment. . :-) he looked at my current system and gave me several choices to go with. He was the best price and my wife and I felt no pressure to go With him. He has been doing AC installs for over 30 years here in Jacksonville. And he knows what it takes to get your house comfortable and a lower humidity. We went with a comfort maker 3 ton system which is made on the same assembly line as carrier. Within five days of agreeing to the price, he had it installed. Shocking thing was, 15 minutes before his crew were supposed to be here, he shows up by himself and start unloading and unpacking the unit. I thought it was the coolest thing to see the owner being part of the install. So if you’re looking for a reliable, great price and great service air conditioning company, I highly!!! Recommend a comfort environment. Definitely call, kem Smith.

Saw their van on the road today. Looks Awesome. 👍👍

Awesome and educated technician! Left everything clean. Very polite.

This company is so rude and disrespectful. Hung up the phone and in my face multiple times. I was called a butthead my Kemm smith . He was here for 5 mins and said he fixed the problem . The problem was not fixed. I have a 5 year old daughter in the home and it’s 85 degrees in my home . I do not recommend these unprofessional people.

This company has installed and completed multiple repairs for our residential property. They came out this morning to install a compressor . After install, left and stated the A/C was working. The tech never entered inside the unit to ensure the install was complete. The resident came home and the a/c did not cool. I called the company to come back out and fix their mistake. I was told the company will not be out until Monday. He stated, “ It must be another part on the inside because his gauges were all over the place after install of the compressor .” This tells me two things, he left knowing the install was faulty ( gauges were not reading correctly) and did not enter the unit to check A/C was cooling after install ( resident had cameras inside, no one entered unit ) . He left a great voice mail to me stating, “ It is what it is.” And see ya on Monday.
Horrible business practice and lazy technician .