All reviews for Jacksonville Air Conditioning & Heating

The technician arrived promptly within the hour, displaying a professional attitude throughout. He explained the maintenance process clearly and efficiently. My heating system now runs smoothly, and I feel well-prepared for the upcoming cold months.

Found the leak another local a/c company couldn't.

Service was great paul was friendly and helpful 👍

The technician do the fantastic job of diagnosing and trying to find my problem

Very professional and pleasant personality. Happy with the work and the results.

Paul was extremely knowledgeable and friendly. A pleasure to deal with

We have used their service for 9 years and are pleased with their service

Jay and Church were both professional and courteous. I highly recommend them for this service.

Absolutely great service. Everything was explained to me in detail. Technician was very friendly and informative. Would absolutely recommend them.

Craig did an outstanding job servicing four units. Very professional. Took time to answer all my questions. Highly recommend.

Mahlon Oglesby did thorough, quick, clean work and got our unit back up and running better than ever! Thank you for the quality and affordable service!

Mahlon is a pro, explained the work to be done and showed me how to maintain my AC units also meticulously cleaned up after completion.

Paul and Bobby did and excellent job. They were professional, honest, and transparent. They diagnosed a problem that was previously misdiagnosed, which ended up saving me money and even worse future problems. I would recommend Paul or Bobby if you want a problem diagnosed with attention to detail, thoroughness, and honesty.

Mahlon Goolsby from Cook’s Heating and Air came to repair our air conditioner which was not blowing cold air. Mahlon was very professional and personable. He diagnosed, repaired and tested the air conditioner problem and was gone in about 20 minutes. We have used Cook’s for many years and would definitely recommend them. Their technicians are always very knowledgeable and skilled in what they do.

Impressed by their professionalism and commitment. They worked diligently until our system was perfect. Highly recommend!

Bobby was extremely knowledgeable. He worked quickly and had our A.C. up and running quicker than I thought possible. Very polite and professional. Got us a great deal on a maintenance program. 10/10 would use Bobby again!

I have used Cooks many times, and they are always reliable and efficient ! Cooks installed the new hvac system in my home in 2019 and have continued to service my second unit since then. I have had my home units serviced by Bobby a couple of times; and other advisors. GREAT SERVICE!

2nd time I’ve called upon Cook’s for repair of my home A/C unit. Have had a positive experience both times. Technicians are friendly and knowledgeable; I just signed up for their maintenance program and would definitely recommend them to anyone looking for a reliable, honest A/C repair.

These guys installed heat and air in 2 days, very thorough on what size we could go with. They gave us, the homeowner, choices on where to put things so as not to look ugly or be in the way at a later date. They are very knowledgeable, and answer any questions we had, they really keep you in the loop. Very respectful and kind. Couldn't have ask for more. Thank you.

Our air conditioner stopped working last night, out of the blue. After checking the usual suspects, we called cooks. I almost immediately got a call back from Craig. As it was staying a decent enough temp in our home ( cool night) he said he could make us his first call. And he did. Showed up on time, was very professional and efficient. Our machine is back up and running, in only an hour. Craig was very friendly and informative. I am so glad we chose Cook's too install and maintain our machine! Thank you, so much.

Jacksonville Air Conditioning & Heating is a dependable company. They were prompt in their response and swiftly fixed our system. Fantastic follow-up and communication. For my AC needs, I will always rely on Jacksonville Air Conditioning & Heating.