All reviews for Roberts Heating & Air Conditioning

Write a review
    5

    I had an excellent experience with this HVAC company and couldn’t be happier with the service I received. From the moment I called, they were incredibly responsive and came out right away, which was a huge relief given how urgent the situation was.

    What really stood out was their honesty and pricing. After getting quotes from a few other companies, I was shocked to find that they charged me less than half of what others were asking—without cutting corners on quality. It’s not often you find that kind of fairness these days.

    They’re a family-owned business, and it truly shows in the way they treat their customers. Friendly, professional, and genuinely caring, they took the time to explain everything and made sure the job was done right. They replaced my compressor efficiently and got my system up and running again in no time.

    If you’re looking for reliable, affordable, and trustworthy HVAC service, I highly recommend giving them a call. It’s great to support a local family business that delivers such outstanding work.

    5

    Ed was awesome 🤩

    5

    Dave Roberts is a very good and honest Ac guy.

    5

    We called for service and Brian was there first thing the next day. Very responsive and got us up and running. Highly recommend Roberts Air Conditioning.

    5

    This company is amazing. They are very nice & friendly, they are great people. They are the best in town, they are reliable, affordable with prices, keep promises, and show up on time.

    5

    I have used Robert's Heating and Air for some years now. They have done work for my home and for my family. Very professional, quick and FAIR. I will recommend them to anyone in the Jacksonville and surrounding areas. Thank you Brian and David! I truly appreciate you guys.

    5

    I've used a few AC companies to service my units but Dave was fantastic. Very transparent and competitive on pricing. He was able to diagnose the issue thoroughly and quickly. I'll be using him again in the future.

    5

    Our home has 3 AC units and Roberts has been our Go-To service company for years... for good reason. Over the weekend, we realized one of our units froze up. I called David last night requesting service. Brian was at our house this morning at 8:45 and had us all fixed up at 9:45. GREAT Service!

    5

    My AC went out at 10pm on a week night. The next morning I called one of the biggest AC repair companies in Jax (the first name google pulls up.) They were to my house by 11 the next morning. He gave me a list of things that needed to be replaced but he recommended installing a new unit for 7.5k ish (lucky me.) I decided to shop around. I called Mr. Roberts the same evening and he said he would come by and check it out the following morning. He diagnosed and fixed the problem in 10 mins and didn’t charge me anything. It seems that the other company was trying to take advantage of me. I am extremely thankful to have found Mr. Roberts and he now has a customer for life. I will recommend him to all my friends and family and anyone reading this review!

    5

    David and his team are awesome. I can always trust them for an honest assessment of what's going on and they have kept my system up to spec at a great and reasonable price. Thank you!

    5

    Do not call anyone else for your HVAC needs! Robert and Beau are incredibly professional, honest, and timely! They've serviced our units for years now and we couldn't be happier!

    5

    David Roberts is a rare breed in the heating and air conditioning business, both supply and repair. He’s responsive, reliable, honest and his pricing is extremely competitive! I highly recommend him and his company and have known him personally and used his services for over 10+ years, both in repair and just recently on 2 new ac systems and a new pool heat-pump.

    5

    David, Brian, and crew were professional, friendly, knowledgeable, and fair. They were quick to be helpful and replace our A/C system in a timely manner. I will definitely continue to use them for any and all of my A/C and heating needs.

    5

    Roberts heating and air were extremely knowledgeable and efficient. They laid down drop cloths to protect the floors and installed a new air handler, compressor and new copper lines in half a day. On time, on budget and on the ball.

    These guys exceeded my high expectations and I am very grateful for their service. If you’re looking for any hvac services, look no further and call Roberts.

    5

    I called David Robert before Christmas requesting service. Despite his busy schedule, he assisted and figured out the issue quickly on phone and ordered the replacement parts and as soon as they arrived after Christmas, Brian was at our house this noon had us all fixed up in 10 minutes. He was very informative on what needed to be done. He was very meticulous in his work and patiently explained the issues. Very knowledgeable, Friendly, Honest and Professional. I would definitely use them for future works and refer them to everyone. GREAT Service!
    THANK YOU ROBERT AND BRIAN

    5

    David and the team at Roberts Heating and Air Conditioning have been absolutely wonderful to work with and are a company you can count on.

    Almost 3 years ago I had them install a new unit at my home. Recently, I've had some trouble with the unit. David has come out and taken care of everything. All I had to do is call and everything has been covered under their warranty.

    If you are looking for a company with integrity who has excellent prices, you really don't need to look any further. David is a heating and air expert, his crew are all good guys who are experts themselves, and you never have to worry if your unit will be covered with a warranty that is actually backed fully by the manufacturer and Roberts Heating & Air. The customer service they offer is the best in the business.

    I recommend them wholeheartedly and I couldn't be happier to work with them and have them on my side.

    5

    What an awesome company! David came and assessed the issues with my HVAC system. And thankfully was able to repair it for me. He replaced many parts and got it up and running in one day. He was a God send for me. This is a company with integrity that doesn’t try to up sell you on a new unit. I am truly thankful for David and Robert’s Heating and A/C. Thank you so very much for your help!!!

    2

    One if the drivers cut me off when pulling into traffic which required me to slam on my breaks, on wet roads, to prevent from hitting them. Then the entire time while driving behind them, they were splitting two lanes of traffic. Please have trained drivers working the trailers in an effort to protect the other drivers on the wet, rainy roads.