All reviews for United Air Temp
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I had my air conditioning unit and dryer vent serviced at this appointment. The tech was on time and communicated his processes very thoroughly. I understood exactly what he was doing and why he did it. I would definitely use United Air Temp again for these services.
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United Air Temp had great customer service and were very professional especially the technician. The technician was very knowledgeable and explained everything to me as what was the issues and what must be done to repair system. I consider the technician a trustworthy person as everything went as planned with part ordering, receipt, and repair. The repair took a little longer than I wanted since the weather was hot but I understand that UAT are at the mercy of the supply system when ordering parts and awaiting arrival. I would utilize them again if needed. Great service!
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Great work very professional and they go over and beyond to make sure that you're taken care of.
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I had Philip come and fix my a/c. He was fast and knew what he was doing. He answered any questions I had for him about the A/C system, parts, and let me know all of my options. Very much saved the day!
The only issue I had was with the scheduling team. I called on a Thursday and made my appointment but I found out the guy never put me on the schedules. I later got a call on Saturday from United and she told me I wasn’t on the books but the lady I spoke to on Saturday made sure she did her job correctly and sent me a confirmation for my appointment. -
The repairman was very professional, polite, and explained clearly what was needed. He came to do a repair and he did just that. Answered questions (even the crazy ones). He was well spoken and we were just impressed with his work and his overall character. Would love to see more service technicians like him.
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Great troubleshooting didn't take long to fix the problem.
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United Air Temp was sent by my home warranty company. They scheduled service and actually was able to come earlier than expected. The technician was very professional and courteous. He examined my A/C and provided the diagnosis and the issue was resolved. I will use them again for any future services needed.
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Phillip was extremely professional and very helpful. It was easy to schedule. I’m so thankful for the I went with this company!!! They have truly gotten us out of binds before. Wonderful company!! Extremely quick response time. They saved me from having to take my disabled son to the hospital as he starts having medical complications when he gets to hot. 🥵 I can’t say thank you enough.
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Great service! First time use and everything was done right!
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My AC went out Wednesday around 4pm and my home warranty company CHOICE set an appointment for Monday 😡, so at 10pm I requested an appointment with United Air Temp Jacksonville through their web site because they gave me an excellent service in 2020 through home warranty AHS; Thursday at 7am Tim call me and set up an “on call appointment” for the same morning, Ben and another technician were in my house at 11 am and repair my A/C
This young gentleman Ben and the other technician (sorry that I do not remember the name) were absolutely amazing, they were kind, sweet with me and my husband.
They were very efficient and quick, and they had the A/C up and running in no time, They took the time to explain to us what happened and gave us different options that they have available on the company for future services.
We were more than happy to pay them outside of my home warranty company for their service in order to have my A/C running immediately, after this bad experience we are seriously consider to change our home warranty company.
We highly recommend the work that they did as well as the fast respond from United Air Temp. -
United Air was very professional, knowledgeable and fix the air conditioner in our home quickly and responded to each of our concerns. I highly recommend them and will continue to use them in the future.
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On time professional respectful of property wore booties before entering home. Greatly appreciated how Phillip took the time to discuss issues, resolve and recommend surge protection of same AC item that failed they past 3yrs at same time. Will definitely use their services again!
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Tristan from United Air was very professional and pleasant during his service of my HVAC. I definitely recommend using their services.
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Even though the Technician was very young, he seems to be knowledgeable about HVAC systems and the inspection process went well..
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The texts are always friendly and knowledgeable and explain everything that they do to service my air conditioner
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This company was great in identifying the problem with my AC not cooling and getting it fixed in less than 24hrs. Tristan in particular was awesome, he was the technician assigned and was so polite, knowledgeable and very persistent. I've had issues with this unit cooling for the last 2 summers and he finally figured out the problem, I'm not sure if the issue was an obvious one or not all I know is that I've called several other companies and Tristan was able to figure it out within minutes. He is a great asset to this company for sure!
The Reyes Family. -
Great ,prompt, no hassle A/C service. Our tech communicated well, gave us options with pics and cleaned his work area.
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Benjamin was very helpful.
He was very thorough in his explanation and very patient with my elderly parents -
Juan did an excellent job of repairing one of my units! He explained about the maintenance plan, so I got it! United Air Temp installed my two units in 2017 and it was the best investment!
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Phillip was excellent! GRE customer service! Went above and beyond to help and complete the job! Thanx again for your hard work!
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Tristan was very courteous and professional
He made sure everything was working properly before leaving.