All reviews for Zoom Drain
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We experienced a major plumbing issue and had sewage backing up very late on a Sunday. We were trying not to panic and wanted to wait until Monday but knew that was not going to happen, so we called Zeke at Zoom Drain. Without hesitation, he came over at 10:30 last night and left after 1 am. The first thing he asked was where is our sewer cleanout and we had no idea. We had to dig all around our garden to find it. We finally found it but wanted to encourage anyone reading this to know where yours is in case it ever happens to you. Zeke made every effort to help us locate the cleanout from was crawling, digging, removing toilets, on the roof, and a whole lot more to get us cleared. He was professional and had all the tools needed to properly clean out the drains. We're so thankful, Zoom Drain was able to help us out! We highly recommend Zoom Drain!
Oh, and if you use Charmin toilet paper, I encourage you to switch to Scott's or Angel Soft. -
Wow zoom drain has the nicest employees, that were very respectful while coming into the house and very effective. The service was top tier would recommend to anyone, solved my problem. Pricing with zoom drain is much more affordable than the competition, will be using them again.
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Zoom Drain of Jacksonville did a phenomenal job on clearing my sewer line. Zeke is extremely knowledgeable, courteous, and fair with his services. The technician was very clean, courteous and professional, and I would highly recommend him and his company and his crew, to anyone in need of plumbing services. I was very lucky to have found out about him and you should count yourself lucky if you find out about zoom drain as well.
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Zeke and his team have been wonderful and they have rescued us twice recently after a bad experience with a different plumbing service. I really appreciate his compassion and understanding while we were experiencing an unfortunate situation. They took the time to do the job right, explained the process and provided a written report with photos for us to pursue a remedy with the previous plumber who had done work on the sewer drain line.
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These guys are great! The owner Zeke was happy to help and was extremely kind! I needed three bathrooms unclogged in 3 different houses of mine and they helped with ALL THREE! They were very efficient and more than willing to help! Definitely would use them again and would recommend anyone use them. :)
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Zoom Drain does an excellent job! The owner is always willing to help. He is dedicated to helping each client get the result they are looking for, and he is dedicated to the task at hand. I would highly recommend Zeke and his team for all of your drain needs!
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Called Zeke at 9 at night. He answered and came out the next morning. Did a great job and fixed my drain issues. Will definitely recommend and use in the future!
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We had a horrible clog in the main drain that was backing up into our shower. It was late on a Sunday and they made it to our house within 45 minutes. Zeke showed us the clog on camera and flushed the main line. Zeke was very nice and professional and provided great information for plumbing care going forward. We were extremely grateful for the fast and excellent service!
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I needed a diagnosis on our bathroom that randomly but continually stops up. Zeke and his team came out as scheduled, quickly and professionally explained the procedure and performed the work. They discovered the problem, discussed solutions all was good! Hope I don't need them again but definitely will if the need arises. Extremely professional company.
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Zoom responded immediately when I called on a Sunday afternoon. We had a plumbing issue that if not addressed quickly, it would have been pretty bad. Zeke came out, evaluated the situation and gave us a couple of options. Within 2 to 3 hours, our house was in good shape. These guys were awesome. Two thumbs up all the way.
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Don’t normally leave reviews, but Zeke deserves a good one. Turns out I’m not the only one who thinks this. He literally came out 15 minutes after I called and had our issue taken care of in no time. He gave us excellent info on what our main drain issue was and was very professional while doing it. I have a few businesses and people I keep in my go to quiver and he’s now one of them. Great job Zeke and thank you very much!
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I highly recommend Zoom Drain of Jacksonville! Zeke was prompt, professional, courteous, and knowledgeable. He did a great job clearing a very tough clog in my kitchen sink. I can’t recommend his company enough. I will definitely be using Zoom Drain in the future!
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Zeke was awesome! We have had our drain snaked multiple times and got to the point we wanted to seek resolution. My plumber recommended Zeke at Zoom. He came out and used a high pressure water line to clean the drain then took a video of the drain that revealed the problem. Now we can move forward with the solution. I recommend Zoom 100%. Thanks Zeke👍👍👍💯
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I found Zeke and his crew via BNI while traveling south from the mid-Atlantic region. While in JAX he and Brandon were excellent communicators and did a great job on my plumbing project despite some unforeseen issues. They stayed as long as it took to complete the job and even came back the next morning to ensure all was well with their repair. I highly recommend Zeke and Brandon @ Zoom Drain.
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I had a fantastic experience with Zoom Drain this afternoon! The technician was not only professional but also incredibly clean and courteous. He took the time to thoroughly explain the procedures he would be performing and addressed all the issues I had in my bathroom. I highly recommend this company to anyone needing drain and sewer services. They exceeded my expectations, and I will contact them with any future needs. Thank you, Zeke Malz with Zoom Drain- Jacksonville, FL, for your exceptional service!
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Zeke came out to my house last minute at 6PM when all the plumbing in my house backed up. Fixed the issue quick and showed me what the bigger issue was and fixed it a few days later. Really took the time to make sure my problems were fixed permanently.
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These guys were awesome. I called at 8:00 AM and they were here by 11:00 AM the same day (never expected one of them to be the owner). They continued to work the problem from several different angles, until all the drains were unclogged and flowing freely. They kept me abreast along the way, showed me videos showing before and after pictures of the inside of my pipes. Gave me helpful tips and options that would help in the future. I hired them on the spot to put their additional suggestions in place to and they called the following Monday to tell me what time they would be there Monday. Their prices were fair, they arrived when they said they would and they were all super professional. Can’t say enough great things about this company.
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I previously had another company come out, and it was a terrible experience. After hearing so many people rave about their experience with Zoom Drain, I decided to give them a try. Wow, they exceeded all my expectations! Zeke was extremely professional and knowledgeable, and they resolved the issue that the previous company couldn’t, all while saving me a lot of money. I would highly recommend Zoom Drain to anyone!
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Zeke came to clean and assess an existing French drain system on my home. He was excellent - friendly, thorough, efficient, practical, and explained everything clearly. Highly recommend, would definitely call again for future service!
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I am more than impressed with Zoom Drain. Had an issue on a weekend night and got it solved in less than two hours. Anyone else would have gouged me on pricing but all was done for a very reasonable price. My family was really grateful as nothing was working. Zeke went above and beyond to get our issue fixed. I highly recommend!
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Zeke and his team were great. I had a washer drain clog that the plumber couldn't solve but Zoom Drain did with their equipment. Great service that I recommend and would definitely use again.