All reviews for Proline Tree Experts

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    5

    The crew came on time and cut down a large tree. The job was well done. I highly recommend it.

    5

    Used this company a few times needing stuff cleared out to access/do upper level Awnings on buildings covered with branches.
    Not only did he give me a workable price, they did more than I expected & efficiently. Very professional.

    5

    I can’t put into words on how impressed we were with this company. These guys are hardworking and and efficient. I would definitely recommend them.🤩

    5

    Proline Tree Experts came out to remove trees from my neighbors on both sides of me. They are both extremely satisfied! Ricky, Zachary, Carl, Eddie and the other gentleman (I was unable to get their names) were so professional. I'm impressed at the work that was done. If anyone inquires about tree removal, this is the company that I will recommend. Thank you gentlemen for being so kind and awesome!
    - Ms. Gregory

    5

    Carl, Jay, Zach, Rick and Eddie did an excellent job. Not only trimming the branches back to the trunk as requested, they also cut some of the branches that obstructed our view and made sure they racked the twigs and leaves from the lawn. Days after they left, we are appreciating their work. More importantly, reasonable price.

    5

    Highly recommend! Personally, we had a great experience from start to finish with the entire crew. They showed up on-time, gave a great price, entire crew went above & beyond. We had two trees removed (1 HUGE) and the stumps ground down. So impressed with their professional skill set removing extra large extremely heavy limbs that were over over house and next to our roof line. They also thinned out some other trees on our property. Extremely happy we selected this company. They bid the same day I called and started work right away. Don't hesitate to call these guys. I'm not sure what all the other reviewers were talking about. Their Google rating is not consistent with our experience. We gave them 5 stars for being top notch all the way!

    5

    They were great! Such friendly hard-working young men. Couldn't have done a better job. They went above and beyond and work so hard to get everything done in such a short amount of time! Definitely recommend and we'll be calling back if ever needed again

    4

    They came out and cut a Huge birch tree in my backyard that was half dying. Zach and Jeff were extremely polite and respectful. I would recommend. They had equipment issues the first day and since it was so late i told them to come back the next day. Which they did. They were a little bit late, but zach came to the door and apologized and explained the situation. Which i respect that. It was sunday afterall so no harm no foul. They were very affordable, didnt feel like i was being ripped off. (Considering im a girl) I will definitely be using them again for future tree trimming.

    2

    Get what you pay for. Didn’t have the right stump grinder for the job so my stumps still stick out of the ground just ground down. Took two days instead of half of a day because their machinery didn’t work or they didn’t have fuel. I let them borrow my 5 gallon gas can and I called and texted lord knows how many times and I guess they decided they get to keep it. He even tried to guilt trip me because I had regular fuel in it and he had to use that on his equipment.

    2

    April 2020 Started removing the tree immediately. Did raking, picking up branches, and removed all but the stump and 3 large pieces. Took couple of weeks to come back, grind stump, and cut large trunk into 3 large pieces, saying they would pick it up next day or so. Never did make it back, or return message or calls. My advice--don't pay until job TOTALLY complete! They started well, but failed to complete.

    1

    They do not finish the job

    1

    No regard for other people on the road tree debris everywhere

    1

    Says he going to do a job and don't call you back I will not answer your phone call a man is only good as his word so his is not very good

    1

    These people are RIP off artist, 3 weeks the trees and stumps still in the yard. I DO NOT recommend .....

    1

    Took my neighbors money upfront, long behold didn't finish job and then tried to demand more money because they need a cherry picker! Do not do buisness with this company! SCAMMERS!

    1

    No respect for adjacent property. They cut down a tree that was too tall (should have topped it out further) and when it fell it severely damaged a tree on my property. No regard, no apologies, no information. Poor judgement and risky practices. Definitely avoid.

    1

    My neighbor used this company to remove a tree. A branch fell through the roof of my shed on my property. I have reached out many times to them. They finally drop the shed off, still in the box and refuse to come fix it. Do not use they will not take care of damages to your property or neighbors. Plus my neighbor filled a insurance claim to make sure it got taken care of.

    1

    This company took advantage of my senior citizen grandparents! I wish I could leave 0 stars for a review. Buyer beware!!! My grandparents paid for an oak tree to be removed in their front yard, this also included the stump being removed. Not only did they originally not remove the stump, but they also left 3-4 LARGE roots in my grandparents yard. They did come back and took part of the stump out, however they left the base of the stump and the roots. I called and left a message on their behalf to ask the company if we could schedule a time to have them come back out and remove the rest of the stump and the roots, however when the owner Robert called me back and I explained the situation to him he proceeded to hang the phone up on me and blocked me from being able to call back. I left a message requesting this to be fixed and 4 days later there has still been no attempt to call me back. Sickens me that companies like this exist and take advantage of older ones. The roots in their yard are a hazard to them. We are having a trustworthy company come out and remove them since this company obviously can't be bothered to do they work they were paid for.

    1

    It was a big mistake hiring the company PROLINE TREE EXPERTS/SERVICE for the tree topping (two branches) in my backyard. Inspite of asking them to give me an estimate in person after seeing the tree and the location, they asked me to send some pictures and gave me an estimate. Had problem scheduling the job with them. They don't respond properly and only do when they feel like. You would have to wait for their response to schedule the appointment or get an answer from them. I went with them only because I did not want any heavy equipments/lifts run through my lawn and damage it. These folks were the only one who did old school, climbing the tree and cutting the branches. These guys were late by 2.5 hours for the appointment and didn't even have a courtesy to call and let me know. Inspite of warning them to be careful with the fence around the tree in my backyard, they neglected it and broke the fence. While cutting a particular branch, I told them to be very careful about not damaging the fence as it was very obvious the way they were handling it. A 5 year old could have judged it but these guys failed and broke my fence. All this happened last Saturday evening (12/12/2020). I refused to pay them unless they fix the fence but the main guy Zachery Paradiso kept arguing about paying his crew and said i need to pay them and he would get it fixed latest by Monday morning (12/14/2020). I emailed them the link to the fence panel in lowes and I have been calling them everyday since monday 12/14. Everyday they respond saying they are going to fix it by end of the day but never show up. They don't even call you back. But i must say they answered the call every time after this incident and also were polite during their job.

    When I refused to pay their main guy Zachery Paradiso, he kept on bragging about how he has been in the business for long and he keeps this word and he promises to fix everything the following Monday and how i can trust him.

    I was being patient with them all this time and held off on posting this review. For anyone hiring them just know that they are not very professional, they don't respect your time, they don't keep their word and my 2 cents in case something goes wrong, DO NO PAY THESE GUYS as you might not see them again. Do not trust their word and don't pay them unless they fix it. I highly doubt if they even carry an insurance. I had asked the guy before the job to give me a copy of their insurance and he said he'll call their insurance company and get me a copy which never happened.

    Now I have to hire someone to get my fence replaced. Just be very careful with this company - PROLINE TREE EXPERTS/SERVICE.

    1

    The guys work very hard on my location but the communication sucks . Never on time don’t have the correct equipment to do the job. Tore up my front yard and back it destroyed from there bobcat . Going to cost more to repair my yard then it take down the tree 3 day job turned into 1 week due to leak of skill of supervisor on the job always hanging out in his work truck . Not good for business and the well being of a home owner to watch them just do stuff unsafe . Rating out of 1 out of 10 they get a maybe 3.5 Owner of this franchise should find another line of work Not good for customers to have these people take a tree down . When ask questions they say one thing and don’t follow up what they tell you . Poor management