All reviews for AIM Service Group

Great service. One day installation of new unit, air handler, and thermostat. Offered three options for new unit at three different price points and installed the new unit the next day. Highly recommend AIM Services Group.

The technician, Jordan, was very cordial, professional and patient in explaining to me what the problems were with my AC unit. He explained my options in detail in a way that a layperson would understand. I am very pleased I chose this company to handle my repairs. I would highly recommend this company to my relatives and friends.

Scott is excellent, polite, thorough,has a sense of humor, did a good job. Didn't try to upsell me,

Trustworthy, professional, and timely! Mike was very knowledgeable regarding my services and diagnostics, and even brought some awareness to a problem I was completely unaware of that could potentially cause health problems long term. I was so impressed that I signed up for their monthly maintenance plan. I can’t speak enough praise about this company thank you again!

Tech arrived early in the service window, consulted with me and then began his thorough diagnostics. Problem was resolved quickly although no definitive cause was identified.

We had a great experience with the installation of a new HVAC system. Jordon quoted a fair price and followed up with everything promised. The technicians were professional and polite and cleaned up everything after they were done. I would recommend AIM highly to anyone looking for a fair price and quality install of a new HVAC.

Top shelf experience. Upon recommendation of a very satisfied neighbor in the Brooker Reserve community, I requested Cody to come out and provide an estimate. He took the time to inventory the intake and vent points within the home to assist him to calculate the proper amount of tons needed.
Cody assisted by an automated program, on site, came up with 4 different options for me to consider. Each option held specific details on what was included and what was not. Nothing was left ambiguous. All aspects were clear and written in a professionally formatted report.

I've got to say that Cody's presentation blew away his competitors who came with a pencil and paper.

The price.was substantially less than my current A.C. company with whom I had a 10 year service contract.

Cody was respectful , knowledgeble and caring during this process. He was great.

I signed the contract on a Thursday and my new A.C. was installed by Saturday.
AIM" advised me via text automation when the techs were on their way. The techs arrived early. They competed the job and the work area was left nice and clean. I highly recommend that you call In Cody and choose the best customer experience, product and price. Applause for Cody and AIM services !

One year later Mike Bell came out for a minor.repair.

Top notch professional !

I highly reco.mend AIM services and Mike Bell !

Update nov 9 2025.

Mike came our for minor service. Great guy totally knowledgeable. So happy with Mike and with AIM in general. I referred a neighbor who also signed up !

I allways look forward to my semi annual inspection with Jordan. Jordan is trustworthy and a pleasure to be around.

AIM service group is consistently one of the best companies to work with. They have the best technicians, fantastic communication and an understanding owner. AIM service group cares about the customer and it shows in their work. I use them for my home, investment properties and have no problem referring them to my clients.

Eric Nielsen , a professional, very honest men and consider all aspects of my unit to see what was the issue/problem first.
He said why would you live a family without air conditioning! That really touch me there, we need more of you Eric and the company like AIM!
Eric Professionally Install Drain Safety Float Switch for a reasonable cost, and not to replace the whole unit at least for now. Also AIM waived my service fee which is very nice.

I Highly recommend this company!

Thank you so much! 🥰

Sincerely,
Maria Ghoneim

When we bought our new house, the outdated AC unit was cooling rooms unevenly and was plainly on its last legs. I needed to get it addressed before the summer. I had used AIM in the past for a smaller job and I trusted they could solve the issue.

Before accepting a penny of my money, Jimmy and his team thoroughly examined the system and put together a creative plan. He presented me several options, and took his time to walk me through the pros and cons of each (without a whiff of pushiness). Once I made a decision, his team executed the same week.

Can’t say enough about this group. They are fair, transparent, don’t oversell, and are consummate professionals across the board. Trust them with your business.

Eric was very honest and spent a long time explaining the technology and cost breakdown of each and every carrier and made me feel comfortable with the decision we made . His service team Mike and crew was very experienced and helpful and we are very happy with them. I’d definitely continue to use and recommend them .

HUGE props for a very helpful, knowledgeable, fairly priced AC company. If you're like me originally from 'up north', you know the quality standard for FL vs up there. He gives you what most don't 😉
He spent hours here last week going over all the options, pros and cons, making sure the quotes for new systems was what would be most useful for decision making with ZERO buy pressure. He simply listens to the customer and helps with info. He also went above and beyond, spending more parts and time fixing a problem until the new system was installed so we aren't dead in the water!

The new Daikin Fit system went in without a problem and the whole crew was professional and efficient, answering all questions and genuinely excited to get the job done!

We got multiple quotes and know we made the right choice, no question. Don't hesitate to reach out for your own if you need a system, that's for sure.

EDIT: Month 3 Update - everything is working perfectly and I'm very happy to report 30%+ reduction in electricity use!

McKayla and Michael were both great ti deal with, especially since it was Labor Day. McKayla made sure to find a tech (Michael), who arrived within an hour. He was able to quickly diagnose the issue and stayed to ensure everything was back running and continued running. I am so glad I chose AIM to make my AC purchase.

From the time I Called and asked for a quote and Jimmy came out, until the completion of the job Parker and Rey, I feel as if I was dealing with one of the most professional companies that I have ever dealt with. Parker and Rey's installation time for such a big job was amazing, they answered any questions I had about the Nest Thermostat and the new system for the house. I could not have asked for a better set of people to deal with. I highly recommend Jimmy and his crew at Aim for any A/C installation.

I had a great experience with AIM! He was helpful and very honest. Didn't try to tell me there were a million expensive things wrong with the unit. I will be calling them again in the future if I ever have any other issues! Thanks for the great service!

Jordan was absolutely helpful and very professional. He made sure everything was working and explained everything clearly. Also he suggested some things that can lower my electric as well as calling teco to double check my house to make sure that there is no problem coming from any where else that's making my electric high. I love this company because they come out in a timely manner if you are having trouble with your AC. I can say that they are honest and they do not rip you off like some other companies which will try to tell you something is wrong just to get your money and with them I have not experienced that at all. They come out for my maintenance and tell me that everything is working good and they do their job and off they go. No other extra issues. So if your looking for an honest and professional company. I suggest giving them a call.

Excellent Service! And a big thank you for Mr.Jimmy & Mr. Parker for a job well done!
I appreciate you both! Daisy V.

Great people who worked hard and felt like they cared. Very trustworthy and would highly recommend them

Mike the technician a great guy. Friendly and helpful! Has done my routine checks several times, I like this because he knows what he was seen or done before. Consistency I think is great!!

Great service! Fast, reasonably priced, top AC Units available, good warranty, just superior all the way around. Low maintenance. They installed and replaced an entire AC Unit without me having to be home at the property due to work schedule. I gave them access to my home and they handled everything. All documents signed electronically made it a very efficient process.

I wanted to wait until the hottest day of the summer (yesterday index 112°) to give a true review and I can honestly say we are beyond pleased with Aim service group! We had a prior unit from a local competitor for 15 years and during the summer it ran all day long, never shut off and never got below 84 degrees during the day. The previous company came out many times and could never get it to run right. We were assured by Eric the sales guy with Aim that as long as the new unit was installed correctly it WILL do what its supposed to and it has! The temp stays set (we usually stay at 75/76 during the day) and it not only stays at that temp but also actually shuts off!!! They also were honest and told us our duct work did look good and that didn’t need to be replaced. I’m so glad we had it done when we did to survive this summer! We took a chance based on a referral from a friend and we are so grateful! Thank you for being honest, competent and a pleasure to deal with!