All reviews for JS Watson Air

JS Watson Air responded quickly and had the air conditioning system back up and running with minimal downtime. The service tech was friendly and explained everything in detail. Super happy with the prompt arrival and the quality of customer service. Thank you JS Watson Air!

On time, professional and courteous. Diagnosed and replaced the capacitor very quickly. This is the second time we’ve used JS Watson. Will definitely use them again for any issues.

Thank you, thank you Rasheem! My AC broke down today and the service was fast and efficient. Thank you again for coming out so quickly! I will definitely be recommending JS Watson and Rasheem! 10 stars!

Rasheem was extremely professional, knowledgeable, and a pleasant to work with! He made sure to correct all issues at hand. Definitely deserving of a Five star.

Rasheem was very knowledgeable and was quick to diagnose the issue with my unit. Explained everything to me and how it would affect my a/c. After issue was addressed, my home started cooling down rapidly. Very pleased with experience. Will be calling in future for any other issues.

The two guys working on the air conditioner are super. Very friendly, very polite answer all my questions explained what they were doing when I asked them and you couldn’t ask for two gentlemen who were better for the positions there end. I applaud you. You have a good team

JS Watson Air has always been incredibly helpful whenever we’ve had any issues with the AC in our various properties. Their team is responsive, professional, and reliable. We’re very satisfied with their service and highly recommend them!

I called a company twice I had a plan with over the course of two days, no A/C, indoor temp of 95° and STILL no call back.
Had a neighbor tell me about this company, called and actually talked to a person, not a robotic answering service, forwarded my info to a technician and actually had a call back and someone at my house within two hours. They tell you upfront of any additional fees, as it was outside of normal hours. But with no AC, I didn’t mind paying a bit extra.
Preston was so knowledgeable and helpful, and I will be working on my refund for services with other company to transfer plan to this one. Thank you again, Preston.

Carlos did a wonderful job. Very kind and thorough and explained everything to me. Also very neat and tidy which is important to me.

Carlos Bohorquez did an amazing job! Everyone in the company is super nice, helpful, and follows through. Please use them!!

Carlos was very professional, worked quietly, thoroughly, explained the services performed and finished in a timely manner

Just had maintenance done on my a/c system by Preston! Absolutely fantastic job - promptly on-time, explained all that was done to the system and all for an excellent price that was quoted the day before - no surprises like the company that came and did the same job last year. Highly recommend!

We’ve been working with JS Watson Air for a few years now, across two different homes, and we honestly couldn’t ask for better service. From the very first visit, they made us feel like part of the family—not just another customer on the list. Every technician has been professional, knowledgeable, and incredibly kind and they've always gone above and beyond. It’s clear they take pride in their work and genuinely care about their customers. I wouldn't trust anyone else with our HVAC needs.

Rasheem was thorough, knowledgeable, and honest. I am confident that he did a good maintenance job on our system. We paid for a one year maintenance and service contract.

Rasheem Scott was professional and courteous. He took his time in attention to detail as well as fully explain everything he was and needed to do.

Preston was on time, efficient, friendly and explained everything he did after the maintenance appointment. I also really appreciate that they send text reminders and provide a link with their ETA and location once they are on their way. They also included a short profile and picture of the tech on that text so I knew exactly who to expect and when. Great service!

I have been using JS Watson Air for repairs and maintenance for several years now. I can recommend them without hesitation. Today they sent technician Preston for a maintenance on my AC unit. Preston was on time and was professional and knowledgeable. Knowledgeable because of the way he explained things to me and professional by the way he treated me. I renewed my maintenance agreement with JS Watson based on my past experiences and Preston’s visit today.

Rasheed Scott was professional, detailed and explained everything in a way we could understand. He was able to do what we asked for and did so in a timely manner. I recommend this company, as it is family-owned and their techs are always willing to go the extra mile and the owners are part of the team!

I have been using them for a couple years for maintenance. The technicians are always friendly, informative, and do quality work.

Edit: It is not often that I get a chance to give a review when things don't go according to plan. We had an issue present itself after my maintenance today. The technician, Carlos, returned within about an hour of my call (after hours) and stayed late to ensure that my family was comfortable while his was likely waiting at home for him. He was very professional and ensured that the issue was resolved. Now knowing how he and the company respond to less than ideal circumstances, I would give more than 5 stars.

Rasheen Scott was wonderful. He was so knowledgeable and explained everything that needed to be done. He was also very professional and courteous. Great job Rasheem!

The whole team at JS Watson is awesome. Dealt with a pretty complicated AC issue and from Rasheem to Gina to Preston, everybody was phenomenal at finding the root cause and fixing it. Highly recommend this company! Thank you JS Watson