All reviews for Blue Horizons Pools & Spas

Laid pavers for my patio, did a great job. Would use again.

Great service and great price

Excellent service and prices. Great people . I will recommend 200%

This company has been outstanding to work with. From buying our hot tub, to delivery, and buying accessories. Great customer service.

"Travis" cleans my pool and he takes the time needed to get it right. He never rushes in and out. He is always dependable and pleasant and takes pride in his work.

They provide excellent service, are very professional, have good prices, 100% recommended

Our back yard has been transformed by Blue Horizon. Fantastic job, amazing customer service and now it feels like our back yard is a resort. They pulled all the permits, the price they quoted us was the price we paid. Very very happy with their service!

Great service.. on time.. fixed by problems..
Do recommend 100%

My first interaction with Blue Horizons (BH) was with Marty Olson, the VP and sales man. After he came by and we talked, he gave me some reading material and the next day sent me an estimate that included the various options we discussed.

I phoned the office with my selections and asked that Marty come to my house to help me select pavers, paver style, tiles and Diamond Brite finishes as I am partially color blind not am not good at imaging what the finished project would look like.

Marty brought samples in his truck and help me select a tile that had colors of both the pavers and pool finish. His patience was much appreciated. And the finished job is stunning and I smile every time I see it.

BH has experts for each part of the project. Anthony and Kevin came to do the demolition. They spent a lot of time prepping intakes and returns before they started with the jack hammers.

Mike was next to install the tile. On the photo I have included, you can see his craftsmanship. It was a pleasure to watch him at work. It was perfect.

Next Rogerio came to install the bull nose pavers and the deck drain. I have included photos of a curved area of the pavers. They were done with precision and far exceeded my expectations. With the deck drain we ran into a problem with pool pump plumbing in the way. Rogerio did an outstanding job of cutting the drain and angling it so it was able to drain through. The included photo shows that outstanding work. Then he and two assistants finished the deck.

After the Diamond Bright was installed, Kevin #2 came to do final cleaning sand off the pavers, taking the tape off the deck drain and adding pool chemicals on a Friday, and then he was back again on Monday, Wednesday and Friday of the next week tweaking the chemicals. He would phone me at 7:45 am (give or take two minutes) each of those days to give me a one or two hour window for his visit to me. And he was always on time.

BH does not use contractors. The men who worked on my pool and deck were very nice and a pleasure to have around.

It’s been a few months since I had Blue Horizons remodel my pool and I continue to get compliments on the work. We did a resurface and installed pavers around the pool. We also had them do our driveway and create a new second driveway. As with any construction project there was a few issues here and there but they did whatever was necessary to make it right. So overall I’m very satisfied.

We decided to do a resurface, re-tile, and deck work. From the start, the team has been very responsive, thoughtful about design and has executed very well. The team was in and out over a long period of time but the timing was the expectation set out at the beginning of the project. We are very happy with the quality of work and the service so far.

I feel like the biggest compliment you can give someone is to post a review of the work they did for you. I am SO happy we decided to work with Blue Horizons Pools & Spas.

I had so much anxiety when it came to redoing our pool because our house sits in a way that the view from every room is of our pool. I was so scared it wouldn’t look nice and our view would be ruined. Our backyard is extremely peaceful and quiet and I wanted our pool to make the backyard look even better. After interviewing multiple pool companies (I was told these companies had never been asked so many questions 😂) we decided to use Blue Horizons because they had the best customer service, they were the only company to bring samples of product to our house and they don’t subcontract any of their work. They provided us with their license information and a full list of other clients that we could contact for recommendations. I even found some people who let me come over and go into their backyards to look at their pools. I’m crazy. I know.

I just want to say how much I appreciated their kindness, patience and excellent customer service. They were prompt. If they told me they were calling at a certain time or arriving at a certain time, they were there at the exact time they stated. They discussed what they had done every day so we always knew what the next step was. If I ever needed to contact the office, the phones were always answered and my emails were returned almost instantly. They cleaned up after themselves. One day I happened to look out the window and saw one of the workers wiping down my patio furniture with his shirt because he had gotten dust on it. They came back every other day over the course of a week to add and monitor all of our pool chemicals until the water was safe to swim. An extra special thank you to the poor guy who had to teach me how to use all the new pool equipment 😂

If you are in need of having your pool resurfaced/remodeled, I highly recommend Blue Horizons 🙌🏻

The first photo is from the original listing of the house. The second photo is what our pool looked like over the last few months (we were unable to clean it for a few reasons) and the last photo is the finished pool!

I would give this company 6 stars if I could! I am a stickler for customer service and these guys are on point!!! They are fairly priced and did a great job. A few things to note: I was told I would get a call at 730 am and he actually called me at 730 on the nose, not even 731!!! They were fast and did a great job. Also, they found issues with my pool pump and fixed it for no extra charge. Then a few days after I had an issue with my pump again. My husband called and the lady said “someone will call first thing in the morning”. Again, promptly the next morning someone called and came out the same morning. The issue with my pump was due to age and not something they did. Again he fixed that issue with no extra charge. I am very thankful for the great job and service!!!

On time, efficient, professional, high quality, helpful and informative throughout the resurfacing process. Highly recommend!

I have been legit impressed by Bruce's work. He seems knowledgeable and professional. I have tried 2 other pool services, but when left hanging from the last one I made a switch and hoped for the best....I was not actually expecting to be impressed when I have barely been able to rely on reliable appearance let alone work performance. When I thanked him he said it was what I paid for, but in truth it was what I had been paying for for years without getting from other providers, and that makes me happy. Janet from the office is super pleasant and professional as well, it was truly a relief to be speaking with adults vs children for once. I would recommend them to others based on the experience I have had in the first 2 weeks alone...especially because Bruce took the time and effort to do it right when other pool service providers barely bothered. Even better he made me feel like I was finally getting my moneys worth for pool services. I called my wife after the very first visit
and said- you have got to see the pool! It had never looked so good. No other service took anytime to scrub the side clean, so I could see he had standards that others don't hold themselves to. Thanks again!

Kalvin and Josh added a heat pump for my pool. It only took them a few hours and it was up and running.

Brandon was professional and helpful. He took the time to explain, what I needed to do in order to not experience the same problem. At the end, asked if there was any other questions he could answer as I typically take care of my pool myself. Very knowledgeable. Would recommend Blue Horizons and Brandon to friends and neighbors.

Great experience with this team. A group of true professionals who help turn a dream into reality. Their team inspires a lot of confidence thanks to their high level of professionalism and exceptional human quality.

I hired Blue Horizon to service my pool and I’m extremely happy with the results. The team was professional, punctual, and communicated clearly throughout the process. They took care of everything from cleaning and maintenance to equipment checks, and my pool has never looked better. I appreciated their attention to detail and how they explained every step. I highly recommend Blue Horizon to anyone looking for reliable and high-quality pool serviCe

The BHP team are fantastic! It is somewhat rare to find true craftsmen these days, but they take pride in their work and it shows. We wanted to give our old dated pool a face lift and do something different with a non-functioning attached spa. Marty was helpful and made the suggestion of converting our spa to sun shelf (so glad he did). Everyone was informative, punctual, courteous and professional. BHP was competitively priced, had a reasonable start timing and finished ahead of schedule. We will be recommending BHP to everyone who needs pool work.

Had Josh and Kalvin out today to replace my spa pump. Perfect Time, perfect repair and just lovely to work with. 100% satisfaction.
Very professional and knowledgeable.